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Night Shift Remote Chat Support Agent Jobs in Springfield, MO

Liveops

Remote Customer Service Agent

Springfield, MO · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Pitch Health Solutions LLC

Transfer Agent

Springfield, MO · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Ability to work your full shift consistently. Please give us a call on our job hotline 1 833 532 ...

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Night Shift Remote Chat Support Agent information

See Springfield, MO salary details

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How much do night shift remote chat support agent jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for night shift remote chat support agent in Springfield, MO is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.90 per hour, depending on experience, location, and employer.

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Night Shift Remote Chat Support Agent jobs near you

Remote Support Representative

Springfield, MO • Remote

Viajemos Solas pero en Grupo
11 - 50 employees
Learn more about Viajemos Solas pero en Grupoexternal

$15.25 - $19.50/hr

Part-time

Re-posted 23 days ago

Job description

We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves helping customers navigate available options, coordinating arrangements, maintaining accurate records, and ensuring a positive customer experience from initial inquiry through completion of services.

The ideal candidate is organized, detail-oriented, and enjoys helping customers while managing multiple tasks in a fast-paced remote environment.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Assist customers with reservations, scheduling, and service-related requests
  • Research available options based on customer preferences and needs
  • Coordinate accommodations, transportation, activities, and related arrangements
  • Manage confirmations, updates, and schedule changes
  • Review reservation details and customer information for accuracy
  • Maintain organized customer records and documentation
  • Communicate important updates and information to customers
  • Work with suppliers and service providers to coordinate customer arrangements
  • Assist with modifications, cancellations, and special requests
  • Resolve customer concerns professionally and efficiently
  • Follow up with customers to ensure a smooth and positive experience
  • Maintain high standards of customer service and professionalism

Qualifications

  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Exceptional attention to detail and organizational abilities
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and critical-thinking skills
  • Comfortable using email, online platforms, and web-based applications
  • Ability to work in a team-oriented environment
  • Previous experience in customer service, hospitality, scheduling, reservations, administrative support, or related fields preferred
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Comprehensive onboarding and training program
  • Ongoing professional development opportunities
  • Access to company-supported tools and resources
  • Collaborative team environment
  • Employee recognition programs
  • Continuing education and training opportunities
  • Access to industry-specific educational resources
  • Support from experienced team members
  • Opportunities to expand customer service, communication, and coordination skills

Preferred Skills

  • Customer service experience
  • Scheduling and coordination experience
  • Strong communication and follow-up skills
  • Ability to manage multiple customer requests simultaneously
  • Experience working with online systems and digital communication tools
  • Strong attention to detail and accuracy

Apply