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Chat Agent Jobs in Bothell, WA (NOW HIRING)

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Remote Insurance Agent

Seattle, WA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Zumiez

Customer Care Agent Seasonal

Lynnwood, WA · On-site

$17.25 - $18/hr

Customer Care Agent Department: Web Reports To: Customer Care Supervisor Pay Range: $17.25 - $18.00 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE IN LYNNWOOD, WA This position is seasonal ...

Europcar

Customer Service Agent - $20.74

Seattle, WA · On-site

$20.74/hr

Your Primary Focus Is To As a Ready Line Agent: * Maintain a clean, organized, and presentable ready line area * Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up

IDEMIA

Enrollment Agent I

Seattle, WA · On-site

$17.75 - $23.75/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out ...

IDEMIA

Enrollment Agent I

Seattle, WA · On-site

$17.75 - $23.75/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out ...

IDEMIA

Enrollment Agent I

Seattle, WA · On-site

$17.75 - $23.75/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

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All JobsChat Agent JobsChat Agent Jobs in Bothell, WA

Chat Agent information

See Bothell, WA salary details

$5

$19

$27

How much do chat agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for chat agent in Bothell, WA is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.49 per hour, depending on experience, location, and employer.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

How do you become a chat agent?

To become a chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer after hiring.
More about Chat Agent jobs

What are the most commonly searched types of Chat Agent jobs in Bothell, WA?

The most popular types of Chat Agent jobs in Bothell, WA are:

What are popular job titles related to Chat Agent jobs in Bothell, WA?

For Chat Agent jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Chat Agent jobs in Bothell, WA look for?

The top searched job categories for Chat Agent jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Chat Agent jobs?

Cities near Bothell, WA with the most Chat Agent job openings:

Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Bothell, WA as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $39,869 per year, or $19.2 per hour.

Outbound - Call Center Agent

Renewal by Andersen of Washington

Renton, WA

$23/hr

Full-time

Posted 3 days ago

New

Renewal By Andersen rating

8.3

Company rating: 8.3 out of 10

Renewal By Andersen

Based on 151 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 97,141 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 91%

    91% say they get paid time off

    say they get paid time off

  • 91%

    91% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 151 Breakroom Quiz responses from their frontline employees

Job description

Description

Position Title: Inside Sales Center Representative- Call Center Agent

Classification: Non-Exempt / Full-Time

Location: In - Person / Office Renton, WA

Start Date: September 28th, 2026

Base pay $23 an hr. 


Looking for a fresh start, a career change, or a job with a steady paycheck, great benefits, and room to earn more?


As a Call Center Agent at Renewal by Andersen, you'll connect with homeowners who have already shown interest in our products. Your job is to have a great conversation, understand what they need, and schedule a qualified in-home consultation.


No call center or sales experience? That's okay. We'll train you. What matters most is your attitude, consistency, and willingness to learn.


What You'll Do
  • Make outbound and inbound calls and connect with homeowners through digital outreach.
  • Build rapport, uncover the homeowner's needs, and schedule qualified consultations.
  • Handle questions and objections with confidence and patience.
  • Use technology, scripts, and scheduling tools to stay organized and accurate.
  • Work toward daily goals while participating in coaching and training.
  • Show up, stay focused, and keep going-even when the calls get repetitive or you hear voicemail after voicemail.
What Makes Someone Successful Here

This role isn't for everyone, and that's okay. You don't need years of experience. You need the right mindset.


You'll do well if you:

  • Bring a positive attitude and know how to reset after a tough call or bad day.
  • Are disciplined enough to do the work consistently without someone constantly checking on you.
  • Don't get discouraged by hang-ups, voicemail, or hearing "no."
  • Can stay patient, professional, and confident when conversations get difficult.
  • Are comfortable doing a repetitive task well, day after day.
  • Are competitive or motivated by goals, achievement, and the opportunity to earn more.
  • Are coachable and willing to learn from mistakes and feedback.
  • Are comfortable learning new apps, systems, and technology.
  • Enjoy talking with people and can pick up on social cues.

You don't need to love call centers. In fact, you may be coming from a completely different industry- hospitality, retail, customer service, or something else, and simply be ready for a change.


If you're looking for a more predictable paycheck, good benefits, a supportive team, and an opportunity to build toward something bigger, this could be the opportunity you've been looking for.


Bring your energy, consistency, and keep-going attitude. We'll teach you the rest.

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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