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Chargeback Manager Jobs in California (NOW HIRING)

Ashtel Studios Inc

Accounts Receivable

Ontario, CA · On-site

$25 - $30/hr

... chargebacks and disputes, demonstrating a keen ability to investigate discrepancies and implement solutions that align with both company policies and customer satisfaction. Credit Management

Brio Water

Director of Analytics & RevOps

Glendale, CA · On-site

$145 - $165/hr

Experience managing Amazon chargebacks, shortages, deductions, co-op billing, trade funds, account compliance, or retailer disputes. * Experience with Ship to Amazon workflows or Amazon operational ...

Ashtel Studios Inc

Accounts Receivable

Ontario, CA · On-site

$25 - $30/hr

... chargebacks and disputes, demonstrating a keen ability to investigate discrepancies and implement solutions that align with both company policies and customer satisfaction. Credit Management

Ashtel Studios Inc

Accounts Receivable

Ontario, CA · On-site

$25 - $30/hr

... chargebacks and disputes, demonstrating a keen ability to investigate discrepancies and implement solutions that align with both company policies and customer satisfaction. Credit Management

Thunes

Fraud Risk Manager

San Francisco, CA

Support dispute, chargeback, account takeover, synthetic identity, and payment abuse investigations ... Support vendor evaluations and management for fraud tools, KYC/KYB providers, and risk intelligence ...

Thunes

Fraud Risk Manager

San Francisco, CA · On-site

Support dispute, chargeback, account takeover, synthetic identity, and payment abuse investigations ... Support vendor evaluations and management for fraud tools, KYC/KYB providers, and risk intelligence ...

SpotOn

Product Manager (Payments)

San Francisco, CA · On-site

$180K - $225K/yr

About the Role As the Product Manager in Payments, you will own the strategy and execution for ... Monitor and improve key payment performance metrics--authorization rates, chargebacks, declines ...

Certified Employment Group

Be Seen First

Manufacturing Claims Specialist

Roseville, CA · On-site

$36 - $40/hr

This role manages the complete claims lifecycle, including investigations, dispute resolution ... chargebacks, and warranty claims. * Partner with Operations, Manufacturing, Warehouse, Customer ...

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Chargeback Manager information

See California salary details

$37K

$73.6K

$111K

How much do chargeback manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for chargeback manager in California is $73,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $86,400.00 per year, depending on experience, location, and employer.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are the most commonly searched types of Chargeback jobs in California? The most popular types of Chargeback jobs in California are:
What are popular job titles related to Chargeback Manager jobs in California? For Chargeback Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Chargeback Manager jobs in California look for? The top searched job categories for Chargeback Manager jobs in California are:
What cities in California are hiring for Chargeback Manager jobs? Cities in California with the most Chargeback Manager job openings:
Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in California as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $73,634 per year, or $35.4 per hour.

Logistics Coordinator

ASUS Computer International

Fremont, CA • On-site, Remote

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Description
The Logistics Coordinator is responsible for supporting daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement. This role manages shipment execution, carrier coordination, and issue resolution while also assisting with retail chargebacks and freight claims. The position requires strong operational follow-through, attention to detail, and the ability to work cross-functionally with internal teams, carriers, and warehouses.
Essential Duties & Responsibilities:
  1. Transportation & Daily Operations

  • Coordinate daily outbound and inbound shipments across FTL, LTL, and parcel carriers
  • Communicate with carriers, warehouses, and internal teams to ensure on-time pickups and deliveries
  • Track shipments, proactively identify delays or issues, and take corrective action
  • Prepare and review shipping documents including BOLs, PODs, and invoices
  • Maintain accurate shipment data in systems, ERP, and retailer portals

2. Retail Chargeback Support
  • Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors
  • Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier confirmations, retailer guidelines)
  • Work cross-functionally with warehouse, customer service, and transportation teams to prevent recurring chargebacks
  • Track chargeback trends and assist with root-cause analysis and process improvements

3. Freight Claims Support
  • File, track, and resolve freight claims related to loss, damage, or shortage
  • Coordinate with carriers, warehouses, and customers to collect claim documentation
  • Ensure claims are submitted within carrier and regulatory timelines
  • Manage claim status through resolution and recovery
  • Maintain organized records for audits and reporting

4. Carrier & Vendor Coordination
  • Communicate daily with carriers regarding scheduling, service issues, and shipment exceptions
  • Support carrier compliance with retailer routing guides and shipping requirements
  • Assist with carrier performance tracking and service issue documentation

Required Qualification:
Years of Education
  • Bachelor's Degree in Business or equivalent degree and 3 years of relevant business experience OR High School diploma/GED and 3 years of relevant business experience; in logistics, supply chain management, and/or project management

Work Experience
  • 2-4 years of hands-on experience in logistics, transportation, or supply chain operations
  • Demonstrated experience handling day-to-day shipment execution and coordination
  • Direct experience with retail chargebacks and freight claims (researching, disputing, filing, and tracking)
  • Experience working with carriers, warehouses, and retailer compliance or routing guides

Knowledge and Skills
  • Experience in delivery and evaluation of transportation carrier management
  • Proactive and have the ability to work well independently as well as in a team environment
  • Work well with cross functional teams
  • Strong ownership and organization skills
  • Proven skills with MS Excel and MS PowerPoint in order to successfully execute projects
  • Experience coordinating with 3PLs, brokers, or distribution centers
  • Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required
  • Experience working with major retailers (e.g., big box, grocery, or ecommerce)
  • Familiarity with carrier liability rules and freight claim processes
  • Excellent written and verbal communication skills in English

Preferred Qualifications:
  • Background in logistics and supply chain management
  • Ability to plan and prioritize work
  • Must be highly organized and able to manage multiple responsibilities
  • Software skills, including use of Microsoft Office and Oracle.
  • Verbal and written communication skills are necessary to explain complex and/or confidential information.

Working Conditions:
  • Office environment
  • Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time

$25-$30/hourly is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).
ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.

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