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Remote Chargeback Jobs in California (NOW HIRING)

Johnny Was

Loss Preventation Specialist

Los Angeles, CA · Remote

... to chargebacks, providing appropriate documentation to maximize recovery of funds for Johnny Was ... This position is a remote position. Position Overview: * Review and validate eCommerce orders and ...

Collectorsuniverse

Head of Fraud Operations

Santa Ana, CA · On-site +1

$139K - $200K/yr

For remote roles, and at our discretion, candidates may be asked to participate in an on-site ... Partner with Disputes Operations on fraud-driven chargebacks and with Trust & Safety on enforcement ...

CoreWeave

Systems Engineer, VDI Platform

Sunnyvale, CA · Remote

This role owns that expansion as the sole DRI for the Next Gen VDI platform: the remote-compute ... Own cost governance: implement instance tagging and cost center chargeback attribution, build idle ...

Finix

Business Operations Analyst

San Francisco, CA · On-site +1

$100K - $160K/yr

Experience with ACH workflows, chargeback mechanics, or reserve management * SQL proficiency ... hire (remote) salaries. Individual pay is determined by work location, job-related skills ...

Savage X Fenty

Sr. Production Manager

El Segundo, CA · On-site +1

$100K - $125K/yr

Manage production chargebacks and extension requests * Partner with Design and Technical teams to ... Varied for retail, fulfillment and fully remote roles. The annual basesalary range for this ...

Doen

Logistics Manager

Vernon, CA · On-site +1

Non-Exempt Hourly Range*: 80K - 90K Working Hours*: 9:00am to 5:30pm, remote Wednesdays and Fridays ... Issue and track credit memos and chargebacks. * Ensure all commercial and shipping documents are ...

Platform9 Systems

Senior Platform Engineer

San Jose, CA · On-site +1

$127K - $172K/yr

US (Remote) About Platform9 Platform9 is the leader in enterprise Private Cloud. Founded by VMware ... Establish and evolve FinOps practices across the org - cost allocation, chargeback/showback models ...

Kimbrell Agency

Life Insurance Agent

Tulare, CA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Our team ensures your business stays protected from chargebacks, giving you one of the highest ...

Kimbrell Agency

Life Insurance Agent

Palmdale, CA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Our team ensures your business stays protected from chargebacks, giving you one of the highest ...

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All JobsChargeback JobsRemote Chargeback JobsRemote Chargeback Jobs in California

Remote Chargeback information

What is a Remote Chargeback job?

A Remote Chargeback job involves reviewing disputed transactions, analyzing chargeback claims, and determining their validity based on policies and regulations. Professionals in this role work remotely to investigate fraud, gather evidence, and communicate with banks, merchants, or customers to resolve disputes. Strong analytical skills and knowledge of financial regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Chargeback position, and why are they important?

To thrive as a Remote Chargeback specialist, you need strong analytical skills, attention to detail, and a solid understanding of payment processing and dispute resolution, often supported by prior experience in banking or finance. Familiarity with chargeback management platforms (such as Verifi, Ethoca, or Midigator), payment gateways, and relevant compliance regulations like PCI DSS is essential. Exceptional communication, time management, and problem-solving abilities set candidates apart, especially in autonomous, remote settings. These skills are vital to efficiently investigating disputes, minimizing financial losses, and ensuring a smooth workflow in a virtual, high-volume environment.

What are the typical daily responsibilities of a Remote Chargeback specialist?

As a Remote Chargeback specialist, your day-to-day tasks include reviewing and analyzing chargeback cases, collecting and organizing relevant transaction documentation, and communicating with merchants, banks, or cardholders to resolve disputes. You’ll also prepare and submit supporting evidence through various chargeback platforms and stay up to date with changing card network regulations. Collaboration with other team members such as customer service, fraud prevention, and finance departments is common to ensure consistent case resolution. Success in this role relies on your ability to manage multiple cases simultaneously and maintain accuracy in documentation to help minimize financial risk for your employer.

What are the most commonly searched types of Chargeback jobs in California? The most popular types of Chargeback jobs in California are:
What are popular job titles related to Remote Chargeback jobs in California? For Remote Chargeback jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Chargeback jobs in California look for? The top searched job categories for Remote Chargeback jobs in California are:
What cities in California are hiring for Remote Chargeback jobs? Cities in California with the most Remote Chargeback job openings:
Remote Chargeback jobs near you
Infographic showing various Remote Chargeback job openings in California as of July 2026, with employment types broken down into 84% Full Time, 7% Part Time, and 9% Contract. Highlights an 100% Remote job distribution.
Customer Success Manager - Commercial Cards (Remote, US)

Customer Success Manager - Commercial Cards (Remote, US)

Zact Inc.

Saratoga, CA • Remote

Full-time

Posted 13 days ago

Job description

About the Role

We're an early-stage fintech building in the commercial payments space, and this is a foundational hire. As a Customer Success Manager, you'll own the full client experience for our commercial card clients - from onboarding through day-to-day support and long-term retention. You'll be working in a lean environment where no two days look alike, and where your institutional card knowledge will directly shape how we build our support function from the ground up.

Startup environment: This role comes with real ownership and influence over how this team is built. You should be comfortable with ambiguity, wearing multiple hats, and building processes that don't yet exist.

Work arrangement: Fully remote (US)

What You'll Do
  • Serve as the primary relationship owner for a portfolio of commercial card clients, managing onboarding, escalations, and ongoing health reviews.
  • Man an inbound client support phone line during business hours - fielding questions, triaging issues, and resolving card operations problems in real time.
  • Field and resolve complex support requests across card issuance, transaction disputes, authorization rules, and program controls.
  • Partner with card operations and product teams to triage processor-side issues and advocate for client-impacting fixes.
  • Build and present business reviews (QBRs) covering utilization, exception trends, and program optimization recommendations.
  • Guide clients through card program changes - new product features, network rule updates, and regulatory changes.
  • Help build the support playbook - documenting processes, escalation paths, and resolution workflows as the function grows.
  • Monitor renewal health, proactively flagging at-risk accounts and collaborating on retention plays.
Requirements & Preferences

Required Preferred / nice to have

  • ~7 years in customer success, client services, or card operations - with meaningful time directly supporting commercial card programs.
  • Prior experience at a bank or credit union in a commercial cards capacity (issuing, program management, or card operations).
  • Strong understanding of commercial card products: corporate cards, purchasing cards, virtual cards, and fleet programs.
  • Comfortable owning a live phone support queue - responsive, composed, and solutions-oriented under real-time pressure.
  • Familiarity with card support workflows: disputes, chargebacks, authorization declines, card controls, and fraud escalations.
  • Excellent client communication skills - able to translate technical card operations issues into clear, calm client-facing language.
  • Self-starter mindset - you don't need a fully built team or established playbook to do good work.
  • Hands-on experience with card processing platform(s) - including file formats, dispute workflows, or back-office tools (strongly preferred).
  • Exposure to ACH, payment file formats, or back-office settlement processes.
  • Experience with CRM or CS platforms (e.g. Zendesk or similar).
  • Familiarity with interchange, network compliance, or card program economics.

Note on Fiserv experience: Fiserv platform experience is a meaningful differentiator for this role. Candidates who have worked directly with Fiserv's card processing tools, dispute management system, or data file formats will ramp significantly faster.

Who You Are
  • You've lived inside a bank's commercial card world - you know the language, the ops constraints, and what clients actually care about.
  • You're a natural translator between technical processor or ops issues and client business impact.
  • You stay calm and methodical on a live call when a client escalation hits - you've been there before and know how to own the moment.
  • You're energized by building, not just maintaining - and you see a startup as an opportunity, not a risk.
  • You're organized, data-informed, and thrive without needing a lot of hand-holding in a remote environment.
Employment Type: FULL_TIME

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