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Remote Health Insurance Customer Service Jobs in California

Customer Service Remote

Culver City, CA · Remote

$17.50 - $23.75/hr

What we're good at We are one of the top independent insurance agencies in the area. We're proud to have built a reputation on integrity and first-class service among our clients, partners, and the ...

$23/hr

... healthcare providers with inquiries related to authorizations, claims, and provider billing. • ... As a job position within our Insurance division, a successful completion of a background check may ...

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

San Diego, CA · On-site +1

$18 - $24/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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Remote Health Insurance Customer Service information

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What cities in California are hiring for Remote Health Insurance Customer Service jobs?

Cities in California with the most Remote Health Insurance Customer Service job openings:

Infographic showing various Remote Health Insurance Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote Life and Health Insurance Agent

GIA Legacy Planning

Los Angeles, CA • On-site, Remote

Full-time

Posted 10 days ago


Job description

Location: Remote Position/Work from Home
Job Type: Flexible Hours-You create your schedule
Compensation: 100% Uncapped Commission-Based
About Us:
We're excited to invite ambitious, self-driven individuals to join our dynamic team as Remote Life and Health Insurance Agents. This is a career path designed for people who want flexibility, purpose, and real earning potential-not a one-size-fits-all job. You'll have the freedom to work from anywhere, design a schedule that fits your life, and build a career that actually grows with you.
In this role, you'll help individuals and families protect what matters most, all while developing high-value skills like communication, leadership, and business ownership. Whether your goal is to become a top producer, create multiple income streams, or build your own business and flex your entrepreneurial mindset, the opportunity is here. Self-leadership is key-you'll be trusted to manage your time, own your results, and show up like the professional you want to become.
Responsibilities:
  • Identify client needs and recommend tailored insurance solutions
  • Develop and maintain strong client relationships
  • Generate leads through networking, referrals, and company-provided resources
  • Educate clients on available policies and coverage options
  • Follow up with prospects to close sales and maintain customer satisfaction
  • Stay informed about industry trends and product offerings
  • Work independently while collaborating with a supportive team

What We Offer:
  • Competitive commission structure with potential for bonuses
  • Flexible work schedule (remote position)
  • Comprehensive training and mentorship programs
  • Access to top-rated insurance carriers and products
  • Opportunities for career growth and leadership development
  • Supportive team culture with ongoing coaching and professional development

Requirements:
  • Insurance license (or willingness to obtain one - we provide guidance)
  • Strong communication and interpersonal skills
  • Self-motivated with a results-driven mindset
  • Ability to work independently and manage time effectively
  • Basic computer skills for CRM and client management
  • Technical devices to conduct business laptop, desktop or iPad etc.

Locations Los Angeles, CA Remote status Fully Remote