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Remote Health Insurance Customer Service Jobs in California

Medix

$23/hr

... healthcare providers with inquiries related to authorizations, claims, and provider billing. • ... As a job position within our Insurance division, a successful completion of a background check may ...

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Chula Vista, CA · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · On-site +1

$18.25 - $24.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Long Beach, CA · On-site +1

$18 - $23.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in California

Remote Health Insurance Customer Service information

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in California? For Remote Health Insurance Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in California look for? The top searched job categories for Remote Health Insurance Customer Service jobs in California are:
What cities in California are hiring for Remote Health Insurance Customer Service jobs? Cities in California with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in California as of July 2026, with employment types broken down into 91% Full Time, and 9% Temporary. Highlights an 28% In-person, and 72% Remote job distribution.
REMOTE Customer Service

REMOTE Customer Service

American Income Life Insurance Company

Sacramento, CA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 13 days ago

Job description

AO Globe Life is hiring experienced professionals who are ready to bring their leadership, client service, operations, or management background into a remote career with long-term growth potential.
If you've worked in consulting, customer service, administration, leadership, or other people-focused roles, this opportunity allows you to apply those transferable skills in a flexible, structured environment designed around professional development and advancement.
In this role, you'll connect with individuals who requested information about available supplemental benefit programs, guide conversations, answer questions, and build strong long-term client relationships-all while continuing to grow professionally in a remote setting.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with greater control over your day
Warm inbound client interest - no cold calling or unsolicited outreach
Weekly direct deposit with performance-based bonuses
Long-term income potential through vested renewals
Comprehensive training and licensing support
Leadership development and advancement pathways
A collaborative, mentorship-driven team culture
The ability to leverage your existing professional experience in a new career path
What You'll Be Doing
Connect with individuals and families who requested information about available benefit programs
Schedule and conduct virtual consultations through Zoom
Walk clients through available coverage and supplemental benefit options
Answer questions and guide individuals through enrollment and onboarding steps
Maintain organized digital records and follow-up communication
Provide professional, client-focused support throughout the process
Participate in leadership development, mentorship, and ongoing training sessions
Build long-term relationships centered on trust, consistency, and service
Why Experienced Professionals Thrive Here
Transferable skills from leadership, consulting, customer service, operations, and management apply directly to this role
Structured systems and mentorship provide support during career transitions
Performance-based advancement creates clear growth opportunities
Remote flexibility allows for greater work-life balance without sacrificing professional development
What We're Looking For
Professionals with backgrounds in leadership, management, operations, consulting, or client service
Strong communicators with excellent interpersonal skills
Organized, dependable individuals comfortable working independently
Candidates confident using Zoom and digital communication tools
Growth-minded professionals ready for long-term career advancement
Customer-facing experience is preferred but not required
Requirements
Must be authorized to work in the United States
Must be physically located within the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around service, mentorship, flexibility, and long-term opportunity.
Apply Today
If you're ready to transition your experience into a flexible remote career with growth potential and meaningful work, apply today to learn more about joining AO Globe Life.

Apply