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Chargeback Manager Jobs in Riverside, CA (NOW HIRING)

EBizCharge

Technical Product Owner

Irvine, CA · On-site

Knowledge of fraud tools and chargeback management * Exposure to microservices architecture and cloud-based systems Job Type: Full-time The Company is committed to compliance with all applicable laws ...

Goodai Global USA, Inc.

Accounting Manager

Irvine, CA · On-site

Monitor chargebacks, deductions, and promotional allowances * Review trade spend, co-op accruals ... Prepare internal management reports and variance analysis * Support external audits and tax filings

OluKai

Roark Customer Service Representative

Irvine, CA

$21 - $23/hr

Manage drops, returns, credits, and chargebacks in accordance with company policies. * Oversee VAS (Value-Added Services) coordination and execution. * Serve as a key point of contact for customer ...

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All JobsChargeback Manager JobsChargeback Manager Jobs in Riverside, CA

Chargeback Manager information

See Riverside, CA salary details

$39.1K

$77.8K

$117.4K

How much do chargeback manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for chargeback manager in Riverside, CA is $77,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $91,300.00 per year, depending on experience, location, and employer.

What are the most common day-to-day responsibilities of a Chargeback Manager?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What is a Chargeback Manager job?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Chargeback Manager position, and why are they important?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are popular job titles related to Chargeback Manager jobs in Riverside, CA? For Chargeback Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Chargeback Manager jobs in Riverside, CA look for? The top searched job categories for Chargeback Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Chargeback Manager jobs? Cities near Riverside, CA with the most Chargeback Manager job openings:
Chargeback Manager jobs near you
Technical Product Owner

Technical Product Owner

EBizCharge

Irvine, CA • On-site

Full-time

Posted 14 days ago

Job description

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees tremendous learning opportunities, career growth potential, and a dynamic work environment.
We are seeking a highly skilled Technical Product Owner with a software engineering background and deep experience in payment gateways and payment processing systems to join our team onsite in Irvine, CA. This role requires a strong technical foundation combined with product ownership expertise. The ideal candidate has hands-on engineering experience and a deep understanding of payment architectures, APIs, and system integrations. You will work closely with engineering teams to design, build, and optimize secure, scalable payment solutions.
Responsibilities
  • Own and manage the product backlog for payment gateway solutions and related integrations
  • Translate business requirements into detailed technical specifications, user stories, and acceptance criteria
  • Partner closely with engineering teams on system design, architecture discussions, and technical trade-off decisions
  • Lead sprint planning, backlog grooming, and roadmap execution in an Agile/Scrum environment
  • Drive integration efforts with payment processors, gateways, ERP systems, and third-party platforms
  • Ensure solutions meet PCI-DSS and other regulatory/security standards
  • Define and optimize payment flows including authorization, capture, settlement, refunds, tokenization, and recurring billing
  • Review API designs, technical documentation, and integration patterns
  • Monitor payment performance metrics (authorization rates, declines, latency, chargebacks) and prioritize enhancements
  • Identify technical risks early and proactively drive resolution
  • Support product releases, customer implementations, and post-launch optimization
  • Own processor certification as a delivery discipline, driving continuous reduction in cycle time through rigorous milestone tracking, bottleneck identification, and relentless pursuit of opportunities to parallelize work and eliminate rework.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • 3-5+ years of hands-on software engineering experience (backend or full-stack preferred)
  • 5+ years of experience as a Technical Product Owner, Technical Product Manager, or similar role
  • 3+ years of experience working with payment gateways or payment processors
  • Strong understanding of:
    • Payment authorization and settlement workflows
    • RESTful APIs and system integrations
    • Tokenization, encryption, and secure data handling
    • PCI-DSS compliance
    • Card-present and card-not-present transactions
  • Ability to read code, understand system architecture, and effectively collaborate with engineers
  • Experience working in Agile/Scrum environments
  • Strong analytical, technical, and problem-solving skills as well as strong stakeholder management with the ability to communicate complex technical concepts to non-technical audiences
  • Familiarity with card-present payment flows and the EMV ecosystem, including chip, contactless, and the certification requirements that govern terminal integrations
  • Experience with ACH, alternative payment methods, and subscription billing
  • Knowledge of fraud tools and chargeback management
  • Exposure to microservices architecture and cloud-based systems

Job Type: Full-time
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.

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