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Chargeback Agent Jobs (NOW HIRING)

INSURE CHOICE LLC

Remote Licensed ACA Agent

Austin, TX · Remote

$20/hr

No chargebacks * Paid holidays (eligible after 30 days) * 401(k) About Insure Choice At Insure ... Systems and support designed to maximize agent performance * Opportunity to grow with a scaling ...

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Chargeback Agent information

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How much do chargeback agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for chargeback agent in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a chargeback agent?

A Chargeback Agent is a professional who manages and resolves chargeback disputes between merchants, customers, and banks. They investigate claims where a customer disputes a transaction, gather relevant evidence, and communicate with payment processors to determine the outcome. Chargeback Agents play a vital role in preventing fraud, minimizing financial losses for businesses, and ensuring compliance with payment industry regulations. Their work helps maintain trust between merchants and their customers while supporting the integrity of the payment system.

What are the key skills and qualifications needed to thrive as a chargeback agent, and why are they important?

To thrive as a Chargeback Agent, you need a solid understanding of payment processing, fraud prevention, and dispute resolution, often supported by experience in finance or banking. Familiarity with chargeback management platforms, card network rules (like Visa and Mastercard), and case tracking systems is typically required. Excellent attention to detail, analytical thinking, and effective communication skills help you investigate claims and resolve disputes efficiently. These skills ensure accurate handling of chargeback cases, minimize financial losses, and maintain strong customer and merchant relationships.

What are some common challenges chargeback agents face when resolving disputes, and how can they overcome them?

Chargeback Agents often encounter challenges such as incomplete documentation, tight deadlines, and navigating complex payment network rules. To overcome these, agents must maintain strong attention to detail, stay organized with case files, and build solid communication with both merchants and customers. Regular training on evolving industry regulations and utilizing advanced chargeback management tools can further enhance efficiency and accuracy in dispute resolution.

What are popular job titles related to Chargeback Agent jobs?

For Chargeback Agent jobs, the most frequently searched job titles are:

Chargeback Agent jobs near you
Infographic showing various Chargeback Agent job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Independent Freight Broker Agent

Denver, CO • Remote

4Leaf Services
See more jobs at 4Leaf Servicesexternal

Full-time

Medical, PTO

Re-posted 11 days ago

Job description

Are you tired of your parent brokerage micro-managing your day, locking you out of accounts due to arbitrary internal "territory conflicts," or nickel-and-diming your commissions with hidden software fees?

4Leaf Services is a brand-new, agile freight brokerage looking for elite, self-sufficient Independent Agents. Because we are new, our customer house list is completely wide open. If you have been forced to walk away from lucrative direct shippers because another agent at your current house "claimed" them first, you can bring them here and run them without internal competition.

We do not look over your shoulder. We do not play games. We provide the authority, the bond, customer required cargo and liability insurance, the back-office support, and software so you can run your business, your way.

You will operate as a true "cradle-to-grave" operator for your own business:

  • Maintain and grow your existing relationships with direct shippers.
  • Manage the complete load lifecycle: pricing, booking, tracking, carrier negotiation, dispatch, customer service, and digital paperwork upload.

Requirements

Active Book of Business: Must have at least one active, direct shipper customer ready to move freight on day one.

Proven Track Record: At least 6 months of verifiable 1099 Independent Freight Agent experience, OR 2+ years of combined W-2 freight brokerage sales (with transferable accounts) and carrier dispatch experience.

Fully Experienced: Zero training is provided. You must know how to price, book, track, and close out loads autonomously.

Home Office Infrastructure: Must own a reliable computer, a dedicated phone line, and high-speed internet access.

Location: Must legally reside and operate within the United States.

Benefits


Business & Financial Advantages (1099 Freedom)
As a 1099 contractor, you don't receive standard W-2 benefits like health insurance or PTO. Instead, we maximize your independence and revenue:

  • No Tech Fees: Zero chargebacks for TMS, load boards, or back-office.
  • 100% Remote Flexibility: Work whenever, wherever, and however you want.
  • Unlimited Earnings: No caps, tiers, or corporate salary limits on your book.
  • Open CRM Territory: Zero internal account competition. First come, first served.