Chargeback Clerk information
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$13.46 - $14.77
2% of jobs
$14.77 - $16.08
4% of jobs
$16.08 - $17.40
11% of jobs
$18.16 is the 25th percentile. Wages below this are outliers.
$17.40 - $18.71
13% of jobs
$18.71 - $20.02
19% of jobs
The median wage is $20.13 / hr.
$20.02 - $21.33
13% of jobs
$22.55 is the 75th percentile. Wages above this are outliers.
$21.33 - $22.64
15% of jobs
$22.64 - $23.95
9% of jobs
$23.95 - $25.26
8% of jobs
$25.26 - $26.57
4% of jobs
$26.57 - $27.88
2% of jobs
How much do chargeback clerk jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for chargeback clerk in the United States is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.08 per hour, depending on experience, location, and employer.
Chargeback Clerks are professionals responsible for managing and processing chargeback cases, which occur when a customer disputes a transaction with their bank or credit card company. Their main duties include investigating disputed transactions, gathering relevant documentation, liaising with banks and merchants, and ensuring that cases are resolved in compliance with company policies and industry regulations. Chargeback Clerks play a crucial role in protecting businesses from financial losses due to fraudulent or erroneous claims and help maintain good customer relations by ensuring disputes are handled fairly and efficiently.
Chargeback Clerks often encounter challenges such as managing tight deadlines for responding to disputes, gathering all necessary documentation from multiple departments, and ensuring compliance with evolving card network regulations. Effective communication and attention to detail are crucial, as missing information or delayed responses can lead to financial losses for the company. Collaborating closely with customer service, finance, and legal teams helps streamline the resolution process and improves outcomes for both the business and its customers.
To thrive as a Chargeback Clerk, you need strong attention to detail, organizational skills, and knowledge of payment processing or accounting, often supported by a high school diploma or associate degree. Familiarity with chargeback management systems, spreadsheets, and banking or ERP software is typically required. Excellent communication, problem-solving abilities, and the capacity to work under deadlines are standout soft skills in this role. These skills are crucial for efficiently resolving disputed transactions, minimizing financial losses, and maintaining positive relationships with customers and financial institutions.
More about Chargeback Clerk jobs What are popular job titles related to Chargeback Clerk jobs?
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