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Chargebacks Specialist Jobs (NOW HIRING)

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$37K/yr

Chargeback Representative The Chargeback Representative resolves disputed credit card transactions, customer service issues as they relate to rentals for Alamo, National and Enterprise across North ...

Deluxe

Chargeback Analyst II

Fort Worth, TX

The Chargeback Specialist II will work all card brands (Amex/Visa/MC & Discover, Pin Debit) and understand the rules and regulations within each card brand. Level 2 will handle escalated calls ...

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$18.03 - $19.83/hr

Overview The Chargeback Representative resolves disputed credit card transactions, customer service issues as they relate to rentals for Alamo, National and Enterprise across North America and Europe.

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$37K/yr

The Chargeback Representative resolves disputed credit card transactions, customer service issues as they relate to rentals for Alamo, National and Enterprise across North America and Europe. This ...

Berkeley Research Group

Analyst, Chargeback

$115K - $130K/yr

We are seeking a Chargeback Analyst to join our Payment Operations team. This role plays a critical ... At BRG, our professionals include specialist consultants, industry experts, renowned academics, and ...

Thinkbrg

Analyst, Chargeback

$115K - $130K/yr

We are seeking a Chargeback Analyst to join our Payment Operationsteam. This roleplaysa ... At BRG, our professionals include specialist consultants, industry experts, renowned academics, and ...

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Chargebacks Specialist information

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How much do chargebacks specialist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for chargebacks specialist in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a chargebacks specialist?

Chargebacks Specialists are professionals who handle disputes between customers and merchants regarding credit or debit card transactions. Their main role is to investigate disputed charges, gather evidence, and communicate with banks or card networks to resolve the issue. They work to prevent financial losses for businesses while ensuring fair treatment for customers. Chargebacks Specialists must be detail-oriented, knowledgeable about payment industry regulations, and skilled at analyzing transaction data.

What skills and qualifications are needed to be a chargebacks specialist?

To thrive as a Chargebacks Specialist, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a background in finance or banking. Familiarity with chargeback management systems, payment gateways, and industry-specific platforms like Visa Resolve Online (VROL) or Mastercom is essential. Strong attention to detail, analytical thinking, and effective communication skills help you gather evidence and interact with clients and payment processors. These skills are crucial for accurately resolving disputes, minimizing financial loss, and maintaining positive customer relationships.

What challenges does a chargebacks specialist face when handling disputes, and how can they be navigated?

Chargebacks Specialists often encounter challenges such as incomplete documentation from merchants, tight regulatory deadlines, and navigating complex payment network rules. To address these, it's essential to maintain thorough records, communicate proactively with merchants and banks, and stay updated on the latest chargeback regulations and best practices. Strong attention to detail and organizational skills are key, as is the ability to analyze transaction data and craft clear, persuasive responses to dispute claims.

What is the difference between Chargebacks Specialist vs Fraud Analyst?

AspectChargebacks SpecialistFraud Analyst
CredentialsExperience in payments, customer service skillsFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & IndustryPayment processors, merchantsBanks, credit card companies
Search & Comparison IntentUnderstanding roles in chargeback resolutionDetecting and preventing fraud

While both roles operate within the payments and financial sectors, a Chargebacks Specialist primarily handles disputes related to transaction reversals, focusing on resolving chargeback cases. A Fraud Analyst, on the other hand, works proactively to identify and prevent fraudulent activities. Both roles require knowledge of payment processes, but their focus and daily tasks differ significantly.

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Chargebacks Specialist jobs near you
Infographic showing various Chargebacks Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

CHARGEBACK SPECIALIST

North Wales, PA • On-site

Integrated Resources
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Integrated Resourcesexternal

Other

Re-posted 13 days ago

Job description

Chargeback Specialist

Job Title: Chargeback Specialist

Location: North Wales, PA, 19454

Duration: 6+ months

Job Description

The Chargeback Processing Sr Specialist will be responsible for the timely review and validation of debit memos submitted for chargebacks through Revitas CARS with complete accuracy. The incumbent will also resolve chargeback errors, communicate with wholesalers on a daily basis and manage chargeback accounts resulting in more than $12B in annual chargebacks. Proper issuance of chargebacks allows for indirect sales data to reflect accurate data used for sales and customer incentives and profitability analysis.

Essential Duties & Responsibilities:

  • Analyze daily chargeback transactions to ensure chargebacks are accurately issued within 3-5 days in Revitas CARS system. Primary analyst responsible for researching and investigating chargeback errors to proactively mitigate systematic issues with accounts. Provide analysis of accounts for management review. 30%
  • Primary contact for customers, national account managers and inter-departmental areas (pricing, accounts receivable, government pricing, finance, returns, rebates, IT and EDI). Act as lead and expert in all aspects of Wholesaler accounts. Ability to identify issues with accounts that could lead to revenue leakage and notify management while providing potential solutions to resolve issues. 20%
  • Provide analytical review of indirect sales reporting to Client Account Managers, Branded Business Unit and Government Pricing team. Provide chargeback and indirect sales data for management review to ensure customers are not overpaid and customer performance is accurately reflected in reporting. 15%
  • Manage relationship with Wholesalers to identify, fix and resolve chargeback related issues. Responsible for scheduling and leading regularly scheduled Wholesaler conference calls to address issues and mitigate rejections to save time on the reprocessing of errors and minimize expensive rework for client and customers. 15%
  • Analyze customer deductions to determine if valid and work closely with the Accounts Receivable team to provide support to resolve chargeback deductions reconciliation issues. 15%
  • Primary contact for internal and external chargeback audits. All other projects and responsibilities as assigned 5%
Qualifications

Position Requirements: Education Required: High School Diploma or GED required Education Preferred Bachelor's Degree preferred Experience Required: 3+ years' experience in a corporate or pharmaceutical setting in functions such as Accounting, Finance, Customer Service, Marketing, Memberships/Chargebacks or performing analysis in a corporate environment. Equivalent combination of education and experience will be considered. Experience Preferred: Pharmaceutical industry experience Specialized or Technical Knowledge, License, Certifications needed: Proficient in Word, Excel, and familiarity with internet; experience with Revitas CARS preferred.

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About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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