1

Chargebacks Specialist Jobs (NOW HIRING)

Collaborate with our payments team to ensure that chargebacks are accurately processed and recorded in our accounting system * Work cooperatively with other Risk Specialists to recognize trends and ...

New

Chargeback Specialist Location : Covington, GA Duration : 5 Months Total Hours/week : 40.00 1st ... Under the direction of Chargebacks and Sales Tracing Manager, this position is responsible for ...

Chargeback Specialist

Lititz, PA · On-site +1

$56K/yr

Collaborate with our payments team to ensure that chargebacks are accurately processed and recorded in our accounting system * Work cooperatively with other Risk Specialists to recognize trends and ...

Chargeback Specialist Opportunity Please note that this opportunity requires relocation to our ... Handle Complex Disputes and Chargebacks - Managing the full lifecycle for high-priority or complex ...

Be Seen First

This role is responsible for researching, analyzing, and resolving customer chargebacks, deductions, and payment discrepancies while maintaining positive customer relationships. The ideal candidate ...

next page

Showing results 1-20

Chargebacks Specialist information

See salary details

$14

$21

$29

How much do chargebacks specialist jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for chargebacks specialist in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What are common challenges a Chargebacks Specialist faces when handling disputes, and how can they be navigated effectively?

Chargebacks Specialists often encounter challenges such as incomplete documentation from merchants, tight regulatory deadlines, and navigating complex payment network rules. To address these, it's essential to maintain thorough records, communicate proactively with merchants and banks, and stay updated on the latest chargeback regulations and best practices. Strong attention to detail and organizational skills are key, as is the ability to analyze transaction data and craft clear, persuasive responses to dispute claims.

What are the key skills and qualifications needed to thrive as a Chargebacks Specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a background in finance or banking. Familiarity with chargeback management systems, payment gateways, and industry-specific platforms like Visa Resolve Online (VROL) or Mastercom is essential. Strong attention to detail, analytical thinking, and effective communication skills help you gather evidence and interact with clients and payment processors. These skills are crucial for accurately resolving disputes, minimizing financial loss, and maintaining positive customer relationships.

What are Chargebacks Specialists?

Chargebacks Specialists are professionals who handle disputes between customers and merchants regarding credit or debit card transactions. Their main role is to investigate disputed charges, gather evidence, and communicate with banks or card networks to resolve the issue. They work to prevent financial losses for businesses while ensuring fair treatment for customers. Chargebacks Specialists must be detail-oriented, knowledgeable about payment industry regulations, and skilled at analyzing transaction data.

What is the difference between Chargebacks Specialist vs Fraud Analyst?

AspectChargebacks SpecialistFraud Analyst
CredentialsExperience in payments, customer service skillsFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & IndustryPayment processors, merchantsBanks, credit card companies
Search & Comparison IntentUnderstanding roles in chargeback resolutionDetecting and preventing fraud

While both roles operate within the payments and financial sectors, a Chargebacks Specialist primarily handles disputes related to transaction reversals, focusing on resolving chargeback cases. A Fraud Analyst, on the other hand, works proactively to identify and prevent fraudulent activities. Both roles require knowledge of payment processes, but their focus and daily tasks differ significantly.

More about Chargebacks Specialist jobs
What cities are hiring for Chargebacks Specialist jobs? Cities with the most Chargebacks Specialist job openings:
Infographic showing various Chargebacks Specialist job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.
Chargeback Specialist

Other

Posted 2 days ago


Clark Associates rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

110th of 343 rated retail wholesalers


Job description

Chargeback Specialist

We are looking for a detail-oriented and analytical Chargeback Specialist to join our team. The successful candidate will be responsible for managing and investigating chargeback disputes and ensuring that all chargebacks are processed in a timely and accurate manner. The Chargeback Specialist will work closely with our Customer Service, Payments, and Risk teams to resolve disputes and provide exceptional customer service.

Job Location: Remote: Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY. We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities
  • Manage and investigate chargeback disputes initiated by customers or issuing banks
  • Analyze and evaluate customer transactions and corresponding documentation to determine the validity of chargebacks
  • Communicate with customers and issuing banks to gather additional information, provide documentation, and negotiate resolutions
  • Collaborate with our payments team to ensure that chargebacks are accurately processed and recorded in our accounting system
  • Work cooperatively with other Risk Specialists to recognize trends and update system accordingly
  • Monitor chargeback trends and provide insights and recommendations to reduce the frequency and impact of chargebacks
  • Maintain accurate and up-to-date records of chargeback activity and related documentation
  • Keep up to date with chargeback regulations and industry best practices
  • Communicates and follows through with customers when recollection from chargeback is required
  • Provide exceptional customer service to both internal and external stakeholders
Qualifications Experience
  • 2+ years of experience in chargeback management or related field
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication and interpersonal skills
  • Detail-oriented and able to manage multiple tasks simultaneously
  • Familiarity with chargeback regulations and industry best practices
  • Experience with chargeback management software and accounting systems is a plus
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

If you are a motivated and detail-oriented individual with a passion for customer service and chargeback management, we encourage you to apply for this exciting opportunity.


What Clark Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom