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Chapter Relations Jobs (NOW HIRING)

Isc2, Inc.

Chapter Relations Manager

ISC2 is looking for a team player with a positive attitude to serve as its Chapter Relations Manager. This individual requires a strong work ethic, uses an agile approach to prioritizing multiple ...

(ISC)2

ISC2 is looking for a team player with a positive attitude to serve as its Chapter Relations Manager. This individual requires a strong work ethic, uses an agile approach to prioritizing multiple ...

Career Opportunities | (ISC)²

ISC2 is looking for a team player with a positive attitude to serve as its Chapter Relations Manager. This individual requires a strong work ethic, uses an agile approach to prioritizing multiple ...

The Arc

Director of Business Technology

Washington, DC

$90K - $130K/yr

Partner with internal teams (Policy, Advocacy, Development, Operations, Programs, Marketing, and Chapter Relations) to provide IT support and ensure effective utilization of systems and technology.

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Chapter Relations information

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$25K

$47.1K

$67K

How much do chapter relations jobs pay per year?

As of Jun 14, 2026, the average yearly pay for chapter relations in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

How does the Chapter Relations role typically interact with local chapter leaders and members?

In a Chapter Relations role, you'll regularly engage with local chapter leaders and members to support their initiatives, address concerns, and facilitate communication between chapters and the national or central organization. This may involve organizing virtual meetings, providing resources or training, and resolving conflicts or operational challenges. Building strong relationships and maintaining open lines of communication are crucial, as you act as a bridge to ensure consistency and alignment with the broader organization's goals. Collaboration and responsiveness are key to fostering an engaged and effective chapter network.

What is the difference between Chapter Relations vs Event Coordinator?

AspectChapter RelationsEvent Coordinator
Required CredentialsTypically a degree in communications, public relations, or related fieldsOften requires event planning certifications or experience
Work EnvironmentOffice-based, with meetings and strategic planningOn-site at event locations, with travel involved
Industry UsageUsed in organizations with chapters or branches, like nonprofits or professional associationsCommon in hospitality, nonprofit, and corporate event planning

Chapter Relations roles focus on managing relationships between an organization and its chapters, emphasizing communication and strategic support. Event Coordinators plan and execute events, handling logistics and on-site management. While both roles involve organization and communication, Chapter Relations is more strategic and relationship-focused, whereas Event Coordinators are execution-focused on specific events.

What are the key skills and qualifications needed to thrive in Chapter Relations, and why are they important?

To excel in Chapter Relations, you typically need strong organizational abilities, relationship management experience, and a background in association or nonprofit work. Proficiency with membership management systems, CRM software, and event coordination tools is often required. Exceptional communication, problem-solving, and interpersonal skills help build trust with chapter leaders and volunteers. These skills are vital for fostering engagement, ensuring effective support, and strengthening the overall network of chapters within an organization.

What are Chapter Relations?

Chapter Relations refers to the management and support of relationships between a central organization and its local chapters or affiliates. Professionals in Chapter Relations work to ensure effective communication, provide resources, and coordinate activities across chapters to align with the organization's goals. Their responsibilities may include organizing training, overseeing compliance, supporting leadership development, and facilitating collaboration among chapters. The role is common in associations, nonprofits, and membership-based organizations to foster engagement and strengthen the network.
More about Chapter Relations jobs
What job categories do people searching Chapter Relations jobs look for? The top searched job categories for Chapter Relations jobs are:
Chapter Relations jobs near you
Infographic showing various Chapter Relations job openings in the United States as of June 2026, with employment types broken down into 3% Internship, 62% Full Time, 32% Part Time, and 3% Temporary. Highlights an 100% In-person job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Chapter Relations Manager

Isc2, Inc.

Remote

Other

Posted 24 days ago

Job description

Overview
Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.
Position Summary
Our overall objective is to drive member value through the development and execution of a global multi-faceted global member engagement program that fosters a deep sense of community for current and future members by delivering ongoing, meaningful and relevant interactions. The program includes, but is not limited to, developing offerings that support current and future members in excelling as professionals, influencing the future of the profession, and making an impact through volunteering and our global chapter network. A focus on and commitment to elevating global customer satisfaction by promoting a consistent and positive end user experience for current and future members is essential as is understanding that this position plays a key role in driving membership growth, facilitating current and future member journeys and enhancing member programs and services that increase our value proposition.
If you have a passion for working closely with volunteer leaders worldwide and collaborating on various projects to make a positive impact in the global community, join the ISC2 Membership team! ISC2 is looking for a team player with a positive attitude to serve as its Chapter Relations Manager.
This individual requires a strong work ethic, uses an agile approach to prioritizing multiple projects, interfaces effectively with senior leadership and volunteers worldwide, and provides timely follow-up and execution of all critical assignments. If you have a proven track-record of professional excellence and a high willingness to learn and grow, you'll fit right in to our high-energy and experienced team!
**This position is not available to residents of California**.
Responsibilities
  • Oversee the management of over 160+ chapters worldwide, formation and onboarding of new chapters, developing policies, processes and procedures to effectively execute and maintain all ISC2 programs related to chapter functions and operations.
  • Collaborate on the development and launch of various ISC2 corporate initiatives for chapters on a global scale, and work with regional teams to determine best practices for regional implementation
  • Lead the implementation of key change initiatives (projects) related to the Board-approved chapter strategy.
  • Oversee chapter leadership groups (Chapter Advisory Committee and Chapter Regional Management Committees), providing support, guidance and resources to ensure effective governance, communication, and committee activities pursuant to ISC2 objectives.
  • Using a blend of data-driven and relational insights, develop strategies to ensure chapter leaders and members recognize the value of ISC2 membership and remain engaged.
  • Lead the execution of all ISC2 hosted events and forums for chapters to ensure high level of participation and engagement.
  • Provide effective and regular outreach to chapters to strengthen relations with ISC2 to better align chapter activities with ISC2's goals and mission.
  • Collaborate with various ISC2 business units, working closely to develop synergetic marketing communication strategies and campaigns that promote ISC2 programs and initiatives related to chapters.
  • Supervise regional chapter specialists on day to day work, maintaining level of excellence in meeting SLA's, support, communication and training.
  • Review chapter audits and develop action plans for inactive chapters, providing assistance so they meet requirements and remain in good standing.
  • Collaborate with other non-profit/academic organizations to grow ISC2 programs via chapter partnerships.
  • Develop an awards and recognition program to acknowledge outstanding chapter achievements
  • Establish accurate and valuable metrics to gauge member value and awareness, communicate and report on programs activities regularly with various business units.
  • Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Motivate and lead a diverse, high-performing team, utilizing effective talent management practices to attract and retain team members. Ensure high levels of employee engagement, operations performance excellence, commitment to continuous learning and appropriate succession planning.
  • Perform miscellaneous duties as assigned.

Behavioral Competencies
  • Ability to demonstrate and support the five (5) Company Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.
  • Demonstrates success leading a team to meet organizational and department goals.
  • Demonstrated team player with the ability to manage multiple projects in a fast paced, deadline driven, multi-location / multi-cultural work environment.
  • Demonstrates sensitivity to cultural differences.

Qualifications
  • Knowledge of and experience with non-profit associations is preferred.
  • Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI best practices.
  • Proficiency in Microsoft Office products, including Outlook, PowerPoint, Excel and Word.
  • Excellent interpersonal, written and verbal communication skills.
  • Ability to deliver consistent high-quality customer experience.
  • Demonstrate critical attention to detail; extremely organized.
  • Experience working with AI tools or a demonstrated willingness to learn.

Education and Work Experience
  • Bachelor's degree in business administration, marketing or communications or at least eight (8) years of experience in chapter development and management or equivalent experience required. MBA is a plus.
  • Six (6) years of experience in chapter development and management or equivalent experience.
  • Experience with organizational/program management and marketing program oversight.
  • Experience in providing strategic direction to regional teams.
  • Experience in a multi-cultural environment.
  • Experience with an AMS/CRM, such as Salesforce.

Physical and Mental Demands
  • Able to travel up to 20% of the time.
  • Regular use of office equipment such as a computer/laptop and monitor computer screens.
  • Work overtime, when necessary.
  • Remain in a stationary position, often standing or sitting for prolonged periods.

Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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