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Channel Program Manager Jobs in Angier, NC (NOW HIRING)

Senior Program Manager

Raleigh, NC · Remote

$112K - $113K/yr

Project/Program Management Job Schedule: Full time Remote: Yes The opportunity We are looking to ... This accommodation channel is solely for job seekers with disabilities requiring accessibility ...

Senior Program Manager

Raleigh, NC · On-site

$112K - $113K/yr

Data Center Sr Program Manager - Hyperscale Account * Data Center Sr Program Manager - Hyperscale ... This accommodation channel is solely for job seekers with disabilities requiring accessibility ...

You will own the operational execution of our channel programs, integrations, and Directory-as-a ... Manage shop eligibility data, partner locator onboarding, and activation tracking, while ...

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Merchandise Manager

Apex, NC · On-site

$38K - $47K/yr

... channel, price changes, and markdowns. This leader drives the store's business through a focus on ... Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals ...

Merchandise Manager

Apex, NC

$38K - $47K/yr

... channel, price changes, and markdowns. This leader drives the store's business through a focus on ... Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals ...

Merchandise Manager

Apex, NC · On-site

$38K - $47K/yr

... channel, price changes, and markdowns. This leader drives the store's business through a focus on ... Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Our award-winning training and development programs empower our employees with ongoing learning ...

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Channel Program Manager information

See Angier, NC salary details

$76.1K

$84.6K

$110.8K

How much do channel program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for channel program manager in Angier, NC is $84,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $91,400.00 per year, depending on experience, location, and employer.

What does a channel program manager do?

A Channel Program Manager is responsible for developing, managing, and optimizing partner programs to drive business growth through indirect sales channels. They work closely with partners, sales teams, and marketing to create strategies, incentive programs, and enablement initiatives that strengthen partner relationships. Their role involves tracking performance metrics, ensuring compliance with program guidelines, and identifying new opportunities to enhance partner engagement and revenue.

What are the typical daily responsibilities of a channel program manager?

As a Channel Program Manager, your daily responsibilities often include developing and managing partner programs, monitoring partner performance metrics, and aligning channel initiatives with overall company goals. You will regularly interact with channel partners to provide training, resolve issues, and offer strategic guidance, while also coordinating with sales, marketing, and product teams internally. Tracking program effectiveness, overseeing incentive structures, and ensuring compliance with partner agreements are also common aspects of the role. This position offers a dynamic work environment where relationship-building and collaboration are key to driving business growth.

What are the key skills and qualifications needed to thrive as a channel program manager?

To thrive as a Channel Program Manager, you'll need expertise in channel strategy, partner relationship management, and data-driven program analysis, often supported by a bachelor's degree in business or a related field. Familiarity with partner relationship management (PRM) platforms, Salesforce, and channel marketing automation tools is typically required. Exceptional communication, strategic thinking, and negotiation skills set top performers apart in this role. These abilities are crucial for developing strong partner networks, driving revenue growth, and ensuring program success across multiple stakeholders.

What job categories do people searching Channel Program Manager jobs in Angier, NC look for? The top searched job categories for Channel Program Manager jobs in Angier, NC are:
What cities near Angier, NC are hiring for Channel Program Manager jobs? Cities near Angier, NC with the most Channel Program Manager job openings:

Full-time

Re-posted 28 days ago


Job description

Job Summary:
Leader Communications Inc. (LCI) is seeking a Program Manager to provide executive leadership across various IT service functions in a federal environment. The role involves overseeing contract compliance, managing teams, and ensuring continuous service improvement while maintaining security standards.
Responsibilities:
• Oversee the entire program for the contract and all associated teams.
• Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to.
• Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR.
• Provide administrative directions to subordinate leads and task managers.
• Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance.
• Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support.
• Lead performance oversight of high-volume contact center and service desk operations.
• Manage risk, contingency planning, surge staffing, and COOP readiness.
• Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements.
• Oversee AI-enabled service enhancements and continuous service improvement initiatives.
• Leads executive-level operational reviews and performance briefings.
Qualifications:
Required:
• Fifteen (15) years of management experience or equivalent combination of education and experience.
• Must have ITIL Certification.
• Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with 10,000 or more users.
• Experience overseeing high-volume, multi-channel support operations.
• Experience with formal Tier 1 and Tier 2 escalation processes.
• Experience with strict Service Level Agreement (SLA) performance requirements.
• Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment.
• Bachelor's degree in the related subject area.
• Experience with FedRAMP cloud environments.
• Knowledge-Centered Service (KCS).
• Executive communication skills.
• Contract governance leadership skills.
• Risk management skills.
• Operational analytics skills.
• Strategic workforce planning skills.
• Excellent written and verbal communication skills acquired via customer service work.
• Administrative and project management skills.
• Skilled with Microsoft Project Professional for project management needs.
• Skilled with Microsoft SharePoint for documentation version control and repository needs.
• Ability to attain and maintain a valid U.S. Government Public Trust security clearance.
Preferred:
• 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred.
Company:
Leader Communications Incorporated (LCI) is an award-winning, ISO 9001:2008 and ISO 20000 certified, Capability Maturity Model Integrated (CMMI®) Level 3 rated, EXIN accredited ITIL® training partner, Service-Disabled Veteran-Owned Small Business (SDVOSB), committed to providing the highest level of professional services and cost-effective solutions for today’s challenging requirements. Founded in 1998, the company is headquartered in Oklahoma City, USA, with a team of 201-500 employees. The company is currently Growth Stage.