Change Management Associate Jobs in Delaware (NOW HIRING)

The Firmwide Regulatory Reporting & Analysis (FRRA) team is responsible for the design, implementation, and execution of end-to-end processes supporting U.S. & International Regulatory Reporting. FRRA operates within the Office of the CFO and plays a critical role in ensuring the accuracy, integrity, and timeliness of regulatory submissions.
As an Associate within the Firmwide Regulatory Reporting & Analysis (FRRA) Data Integrity & Governance team, you support the onboarding and ongoing use of user-facing tools that manage process execution and strengthen reporting controls. The Data Integrity & Governance team (FRRA), a centralized function responsible for application oversight, data sourcing and quality, and process governance across strategic reporting platforms supporting U.S. regulatory reports (e.g., FR Y-9C, Call Report, CCAR) and local country regulatory reporting in regions Europe, Asia, and Latin America.
You will support the onboarding and ongoing use of user-facing tools that manage process execution and strengthen reporting controls. You will partner with external regulatory reporting, data, product, and technology stakeholders to enhance data sourcing and data quality, increase strategic data consumption, and drive straight-through processing across reporting processes. You will also support platform enhancements and strategic initiatives.
Job Responsibilities

• Drive adoption of process management applications; project manage onboarding and resolve user issues in a timely manner
• Identify and execute improvements to the operating model, tools, and procedures
• Partner with control functions to ensure alignment with risk and controls policies
• Participate in change management for enhancements and automation
• Execute data sourcing and data quality program plans, including timelines and budgets; monitor progress and resolve issues
• Collaborate with cross-functional teams, stakeholders, and senior leadership to ensure alignment and successful delivery
• Manage multiple priorities and deliverables under tight timelines
• Build and maintain effective relationships in a highly matrixed organization
• Drive continuous improvement and best practices across initiatives

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Accounting, Finance, or a related discipline
• 5+ years of experience in financial services or a related field
• Strong written and verbal communication skills, with the ability to partner effectively with stakeholders at all levels
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Experience with relevant data, change management, and visualization tools (e.g., AWS Databricks, Atlassian JIRA, Alteryx, SQL, Tableau, Visio)

Preferred Qualifications, Capabilities, and Skills

• Familiarity with U.S. regulatory reporting (e.g., FR Y-9C, Call Report, CCAR), controllership functions, banking and brokerage products, and U.S. GAAP
• Risk and control mindset; experience establishing or enhancing internal controls
• Strong process and project management capabilities
• Self-motivated and effective under pressure
• Strong attention to detail and commitment to accuracy
• Demonstrated ability to learn quickly, remain flexible, and think strategically

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.