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Certified Technology Manager Jobs (NOW HIRING)

Manage IT projects within contact center environment * Implement Salesforce technical solutions ... Certified CRM consultant with multiple CRM contact center implementations * Experience in contact ...

Manage IT projects within contact center environment * Implement Salesforce technical solutions ... Certified CRM consultant with multiple CRM contact center implementations * Experience in contact ...

Manage IT projects within contact center environment * Implement Salesforce technical solutions ... Certified CRM consultant with multiple CRM contact center implementations * Experience in contact ...

PHARMACY/CERTIFIED TECH

Bluffton, SC

$16.75 - $20.50/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Las Vegas, NV · On-site

$17.25 - $21/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Goodyear, AZ

$17.50 - $21.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Memphis, TN

$17.50 - $21.50/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Phoenix, AZ · On-site

$17.25 - $21/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Columbia, SC

$16.75 - $20.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Horn Lake, MS

$17 - $20.75/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Arlington, TN

$16 - $19.50/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Soldotna, AK

$19.50 - $24/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Topeka, KS

$17.25 - $21.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Bryan, TX · On-site

$16.50 - $20.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

La Porte, TX

$17 - $20.75/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Athens, GA

$15.75 - $19.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Omaha, NE

$16.25 - $20/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

PHARMACY/CERTIFIED TECH

Wichita, KS

$16.50 - $20.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... management - Comply with local, state and federal regulations; report all illegal activity ...

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Showing results 1-20

Certified Technology Manager information

See salary details

$34.5K

$96.8K

$190.5K

How much do certified technology manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for certified technology manager in the United States is $96,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $121,000.00 per year, depending on experience, location, and employer.

How much do technology managers make in the US?

Technology managers in the US typically earn a median annual salary of around $130,000, with salaries ranging from approximately $90,000 to over $180,000 depending on experience, location, and industry. Certifications such as Certified Technology Manager (CTM) and experience with project management and IT systems can influence earning potential.

What jobs can you get with a technical certificate?

A Certified Technology Manager can qualify for roles such as IT project manager, network administrator, systems analyst, or technical support manager. These positions typically require knowledge of networking, cybersecurity, and management tools, and may involve overseeing technology operations or implementing technical solutions.

What does a technology manager do?

A technology manager oversees an organization’s technology infrastructure, including hardware, software, and networks. They plan, implement, and maintain technology systems, manage IT teams, and ensure security and efficiency to support business goals.

What is a CTM certification?

A Certified Technology Manager (CTM) certification is a professional credential that validates expertise in managing technology projects, systems, and teams. It typically involves demonstrating knowledge of IT strategy, project management, and leadership skills through exams and experience requirements.

What is the difference between Certified Technology Manager vs IT Project Manager?

CriteriaCertified Technology ManagerIT Project Manager
CertificationsCTM, PMP, CompTIA certificationsPMP, CAPM, Agile certifications
Work EnvironmentTechnology management, strategic planning, leadership rolesProject planning, execution, team coordination
Employer & Industry UsageTech companies, corporations, government agenciesIT firms, consulting, corporate IT departments

The Certified Technology Manager (CTM) focuses on strategic technology leadership, overseeing technology operations and aligning tech goals with business objectives. In contrast, an IT Project Manager primarily manages specific projects, timelines, and teams to deliver IT solutions. While both roles require project management skills, the CTM emphasizes broader technology strategy and management, making it suitable for leadership positions in tech organizations.

More about Certified Technology Manager jobs
What cities are hiring for Certified Technology Manager jobs? Cities with the most Certified Technology Manager job openings:
What states have the most Certified Technology Manager jobs? States with the most job openings for Certified Technology Manager jobs include:
Infographic showing various Certified Technology Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $96,781 per year, or $46.5 per hour.
Technology Manager

Full-time

Posted 10 days ago


Job description

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

Empower AI is seeking an experienced Technology Manager to provide expertise in implementing Salesforce technical solutions in a contact center environment.

Responsibilities:

  • Manage IT projects within contact center environment
  • Implement Salesforce technical solutions
  • Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and associated tools.
  • Evaluate emerging contact center technologies and present findings to stakeholders
  • Facilitate work sessions with business users to understand business processes and requirements
Qualifications

 

Qualifications:

  • Bachelors degree in information technology, computer science, management information systems (MIS), management or a related area.
  • 6 or more years experience managing IT projects and implementing Salesforce technical solutions in a contact center environment with at least 100 seats.
  • Salesforce Certified Administrator and/or Salesforce Certified Technical Architect
  • Certified CRM consultant with multiple CRM contact center implementations
  • Experience in contact center solution design, architecture, and implementation
  • Expertise and experience implementing and managing intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and associated tools
  • Experience leveraging user-centered design methodologies to manage a technology stack that supports business objectives.
  • Ability to evaluate technical operations and customer experience and identify and present recommendations for improvements.

 

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Employment Type: FULL_TIME