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Centralized Scheduler Jobs (NOW HIRING)

dekalbcsb

Centralized Scheduler

Decatur, GA · On-site

Centralized Scheduler Location: Claratel Winn Way- 445 Winn Way, Decatur, GA 30030 Hours: Monday - Friday 8:00am- 5:00pm (Onsite) Claratel Behavioral Health is seeking a highly organized and client ...

Select Medical

Centralized Scheduler

Dallas, TX · On-site

$19 - $25/hr

Baylor Scott & White Institute for Rehabilitation Dallas, TX Centralized Scheduler Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts) Full Time Compensation depends upon candidate's years ...

Rogue Community Health

Centralized Scheduler

Medford, OR · On-site

$18.70/hr

Centralized Scheduler Wage starts at $18.70/hourly. Rogue Community Health is looking for a Centralized Scheduler to join our team. Our Centralized Schedulers are committed to excellent patient care ...

Avita Health System

Centralized Scheduler

Crestline, OH · On-site

We're currently seeking a dedicated Centralized Scheduler to join our Centralized Scheduling Department at our Crestline location. Position Overview Arranges for the efficient and orderly admission ...

Prime Healthcare

Centralized Scheduler

Des Plaines, IL · On-site

$18.50 - $23.13/hr

Centralized Scheduling * Schedule: Days, 7:00 AM- 9:30 AM to 3:30 PM- 6:00 PM * Facility: Holy Family Medical Center * Location: Des Plaines, IL 60016 Responsibilities The centralized scheduler is ...

Unavailable

Centralized Scheduler

Des Plaines, IL · On-site

$18.50 - $23.13/hr

Centralized Scheduling * Schedule: Days, 7:00 AM- 9:30 AM to 3:30 PM- 6:00 PM * Facility: Holy Family Medical Center * Location: Des Plaines, IL 60016 Responsibilities The centralized scheduler is ...

Rogue Community Health

Centralized Scheduler

Medford, OR · On-site

$18.70/hr

Our Centralized Schedulers are committed to excellent patient care, go the extra mile, will look under every rock until a solution can be found, and know at the end of the day that they made a ...

Holy Family Medical Center

Scheduler

Des Plaines, IL · On-site

$18.50 - $23.13/hr

Centralized Scheduling * Schedule: Days, Staggered Start Times between 7:00 AM- 9:30 AM Staggered End Times 3:30 PM- 6:00 PM * Facility: Onsite Holy Family Medical Center * Location: Des Plaines, IL ...

Prime Healthcare

Centralized Scheduler

Des Plaines, IL · On-site

$18.50 - $23.13/hr

Centralized Scheduling * Schedule: Days, Staggered Start Times between 7:00 AM- 9:30 AM Staggered End Times 3:30 PM- 6:00 PM * Facility: Onsite Holy Family Medical Center * Location: Des Plaines, IL ...

Helio Health

Centralized Scheduler

Utica, NY · On-site

$20 - $23/hr

The Centralized Scheduler will work on a Full-Timebasis out of Helio Health'sUtica OTP Program located at 1213 Court St Suite 100, Utica, NY 13502. This position will work Monday - Friday, 5:30am - 2 ...

Prime Healthcare

Centralized Scheduler

Des Plaines, IL · On-site

$18.50 - $23.13/hr

Centralized Scheduling * Schedule: Days, Staggered Start Times between 7:00 AM- 9:30 AM Staggered End Times 3:30 PM- 6:00 PM * Facility: Onsite Holy Family Medical Center * Location: Des Plaines, IL ...

Helio Health

Centralized Scheduler

Utica, NY · On-site

$20 - $23/hr

The Centralized Scheduler will work on a Full-Time basis out of Helio Health's Utica OTP Program located at 1213 Court St Suite 100, Utica, NY 13502. This position will work Monday - Friday, 5:30am ...

Prime Healthcare

Centralized Scheduler

Des Plaines, IL · On-site

$18.50 - $23.13/hr

Centralized Scheduling * Schedule:Days, Staggered Start Times between 7:00 AM- 9:30 AM Staggered End Times 3:30 PM- 6:00 PM * Facility:Onsite Holy Family Medical Center * Location: Des Plaines, IL ...

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Centralized Scheduler information

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How much do centralized scheduler jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for centralized scheduler in the United States is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a centralized scheduler?

To thrive as a Centralized Scheduler, you need excellent organizational skills, attention to detail, and experience in scheduling or administrative roles, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHR) systems, and office productivity tools is typically required. Strong communication, problem-solving, and customer service skills help you coordinate efficiently with staff and patients. These abilities ensure accurate scheduling, minimize conflicts, and support smooth operations within healthcare or service organizations.

How does a centralized scheduler typically collaborate with multiple departments to ensure smooth scheduling operations?

Centralized Schedulers routinely coordinate with various departments such as clinical teams, administrative staff, and sometimes external providers to align schedules and prioritize appointments. This collaboration often involves communicating changes, resolving conflicts, and ensuring resource availability, which can be challenging in high-volume or fast-paced environments. Strong interpersonal and organizational skills are vital, as the role requires balancing departmental needs while maintaining efficient patient or service flow. Regular team meetings and digital scheduling tools are commonly used to streamline communication and minimize errors.

What is the difference between Centralized Scheduler vs Department Scheduler?

AspectCentralized SchedulerDepartment Scheduler
CredentialsTypically requires certification in scheduling or healthcare administrationOften requires similar credentials but may vary by department
Work EnvironmentWorks across multiple departments or facilities, often in a centralized officeWorks within a specific department or unit
Employer & Industry UsageCommon in healthcare, manufacturing, and large organizationsCommon in hospitals, clinics, and specific departments
Search & Comparison IntentOften compared for scope and coordination rolesCompared for departmental scheduling needs

The main difference between a Centralized Scheduler and a Department Scheduler lies in their scope and work environment. Centralized Schedulers coordinate schedules across multiple departments or facilities, often requiring broader credentials and working in a centralized setting. Department Schedulers focus on specific units, handling localized scheduling tasks. Both roles are vital in healthcare and large organizations, but their responsibilities and environments differ significantly.

What is a centralized scheduler?

A centralized scheduler is a role responsible for coordinating and managing the scheduling of tasks, appointments, or resources within an organization. It often involves using scheduling software or tools to optimize workflows and ensure efficient allocation of time and resources.
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Centralized Scheduler jobs near you
Infographic showing various Centralized Scheduler job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,874 per year, or $25.9 per hour.

Centralized Scheduler

Decatur, GA • On-site

dekalbcsb
See more jobs at dekalbcsbexternal

Full-time

Posted 16 days ago

Job description

Centralized Scheduler

Location: Claratel Winn Way- 445 Winn Way, Decatur, GA 30030

Hours: Monday – Friday 8:00am- 5:00pm (Onsite)

Claratel Behavioral Health is seeking a highly organized and client-focused Centralized Scheduler to support client access and scheduling across the outpatient behavioral health programs.  The role is responsible for coordinating and scheduling outpatient appointments for clinical staff, including Just-In-Time (JIT) physician appointments, provider calendar reschedules, and referral-based visits.

 

Key Responsibilities:

  • Schedule outpatient appointments for therapists, psychiatrists, nurse practitioners, and other clinical staff across multiple locations or programs
  • Coordinate Just-In-Time (JIT) scheduling for physician appointments within designated timeframes (e.g., 3–5 calendar days from call)
  • Process and schedule referrals from internal and external providers accurately and timely
  • Manage provider calendar changes, cancellations, and reschedules while minimizing disruptions to care
  • Confirm patient demographics, insurance information, and appointment needs at the time of scheduling
  • Communicate appointment instructions to patients and answer basic questions related to the visit
  • Monitor appointment availability and make real-time adjustments to optimize provider utilization
  • Document all scheduling actions and communication in the electronic health record (EHR) system
  • Collaborate with clinical teams, front desk staff, and utilization management to ensure seamless coordination of care
  • Escalate urgent scheduling issues or conflicts to leadership as needed
  • Maintain a courteous, professional, and empathetic demeanor when interacting with patients and staff
  • Adhere to HIPAA, organizational policies, and centralized scheduling protocols

 

Skills and Competencies:

  • Excellent customer service and communication skills, both verbal and written
  • Strong attention to detail and ability to manage multiple tasks and priorities
  • Proficiency in scheduling software and electronic health record systems (e.g., Avatar, Epic, or similar)
  • Ability to understand provider calendars, availability rules, and referral workflows
  • Professionalism and discretion when handling sensitive patient information
  • Dependability, punctuality, and ability to work in a fast-paced team environment

 

Preferred Experience:

  • 1–2 years of experience in medical scheduling or front office operations, preferably in behavioral health or outpatient settings
  • Behavioral Health Technician (BHT) Training 
  • Familiarity with Just-In-Time scheduling models and centralized access workflows
  • Bilingual communication skills are a plus
  • Experience working in a call center or centralized scheduling environment is highly desirable

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