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Ccl Jobs (NOW HIRING)

First Horizon Bank

CCL - Credit Analyst

Metairie, LA

Credit Analysts in the CCL assist the Underwriting and Relationship Managers with a multitude of front-end work to help provide a quick and efficient client experience. This position is within the ...

Mission Hospital

RN - Cardiac Cath Lab (CCL)

York, ME · On-site

$2.7K/wk

Details Client Name York Hospital Job Type Travel Offering Nursing Profession RN Specialty Cardiac Cath Lab (CCL) Job ID 18705279 Job Title RN - Cardiac Cath Lab (CCL) Weekly Pay $2777.74 Shift ...

Magnet Medical

RN - Cardiac Cath Lab (CCL)

Camp Hill, PA · On-site

$3.1K/wk

Details Client Name Penn State Health Holy Spirit Job Type Travel Offering Nursing Profession RN Specialty Cardiac Cath Lab (CCL) Job ID 18753609 Job Title RN - Cardiac Cath Lab (CCL) Weekly Pay ...

First Horizon Bank

CCL - Credit Analyst

Metairie, LA

Credit Analysts in the CCL assist the Underwriting and Relationship Managers with a multitude of front-end work to help provide a quick and efficient client experience. This position is within the ...

First Horizon

CCL - Credit Analyst

Metairie, LA · On-site

Credit Analysts in the CCL assist the Underwriting and Relationship Managers with a multitude of front-end work to help provide a quick and efficient client experience. This position is within the ...

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$24K

$94.6K

$178K

How much do ccl jobs pay per year?

As of Jul 12, 2026, the average yearly pay for ccl in the United States is $94,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $124,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ccl position, and why are they important?

To thrive as a CCL (Customer Care Leader), you need experience in customer service management, conflict resolution, and team leadership, often supported by a background in supervisory roles or a related degree. Familiarity with CRM software, ticketing systems, and quality assurance tools is typically expected. Exceptional communication, empathy, and problem-solving skills help set top-performing CCLs apart. These skills are essential for maintaining high standards of customer satisfaction and leading teams effectively in a service-driven environment.

What is a CCL job?

A CCL (Customer Care Lead) job typically involves overseeing customer service teams, ensuring high-quality support, and resolving escalated issues. This role requires strong communication, leadership, and problem-solving skills. CCLs may also analyze customer feedback to improve processes and enhance customer satisfaction.

What are some typical challenges faced by a Customer Care Leader, and how are they addressed on the job?

As a Customer Care Leader, you may encounter challenges such as managing high call volumes, effectively resolving escalated customer issues, and motivating your team during peak periods. Proactively addressing these challenges often involves implementing clear processes, continuously training staff, and leveraging technology to monitor and improve performance. Strong collaboration with other departments—like quality assurance and product support—also plays a critical role in ensuring seamless customer experiences. Regular team meetings and open communication channels help to quickly identify and resolve emerging concerns. By staying adaptable and solution-oriented, Customer Care Leaders can maintain both customer satisfaction and team morale.

More about Ccl jobs
What cities are hiring for Ccl jobs? Cities with the most Ccl job openings:
What are the most commonly searched types of Ccl jobs? The most popular types of Ccl jobs are:
What states have the most Ccl jobs? States with the most job openings for Ccl jobs include:
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Ccl jobs near you
Infographic showing various Ccl job openings in the United States as of July 2026, with employment types broken down into 46% Full Time, 35% Part Time, and 19% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $94,645 per year, or $45.5 per hour.
CCL - Credit Analyst

CCL - Credit Analyst

First Horizon Bank

Metairie, LA

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

First Horizon Bank rating

8.3

Company rating: 8.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

34th of 149 rated banks

Job description

Location: On site in Brentwood, TN; Metairie, LA; or Birmingham, AL
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
Summary
The Credit Analyst position is an important piece to the underwriting/credit analysis process. Credit Analysts in the CCL assist the Underwriting and Relationship Managers with a multitude of front-end work to help provide a quick and efficient client experience. This position is within the Centralized Commercial Lending (CCL) team. This person will be expected to provide support for commercial lending portfolios within the footprint. Work is expected to be performed within a production-based environment to include, but not limited to financial statement spreading and completion of the CCL's standard cash flow template.
Key Responsibilities
  • Spread financial statements and tax returns.
  • Create Global Cash Flows for borrowers, guarantors, and prospects
  • Due Diligence including verifying 4506-Cs, ordering tax transcripts, performing background checks.
  • Assist underwriters with loan requests on both the new money and renewal side.
  • Communicate with RMs, client specialists, and underwriters to ensure that deals are progressing as intended.
  • Request missing documentation when necessary.
  • Participate in special projects and assignments and other duties as needed.

Requirements
  • Bachelor's degree is required. A degree in a related business discipline is preferred (Finance, Accounting, etc.)
  • At least 1 year of relevant experience preferred, or an equivalent combination of education and experience
  • Experience with Microsoft Outlook, Word, Excel, and PowerPoint
  • Experience with nCino and Moody's CreditLens a plus
  • Understanding of financial ratios
  • Ability to communicate effectively.
  • Ability to read, analyze, and interpret financial reports; analyze and evaluate information, solve problems and achieve goals.

About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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