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Ccl Jobs in Ohio (NOW HIRING)

This role is responsible for multiple domains, sites and Business units within CCL Design, CCL Design Electronics and CCL Label. Job Title: IT Technical Analyst Job Summary: The IT Technical Analyst ...

F&P Operator

Strongsville, OH · On-site

$15.75 - $19.50/hr

Learn/understand and follow CCL Environmental & Quality Policies * Learn and practice all CCL SWI & WI that pertain to F&P * Complete miscellaneous tasks as requested. Follow supervisor ...

Finishing Operator

New Albany, OH · On-site

$16.25 - $19.75/hr

CCL offers an extensive benefits package that includes: vacation and paid personal time, health, dental and vision insurance, 401(k) match up to 8%, company-paid life insurance and disability ...

Shipping & Receiving Associate

Strongsville, OH · On-site

$15.75 - $18.25/hr

CCL will provide training where needed * Previous shipping/receiving experience (domestic/international) preferred * Computer skills: Microsoft Word, Microsoft Excel, Lotus notes, UPS World Ship and ...

Nurses who work in the cardiac catheterization lab (CCL) will assist the doctor in performing interventional procedures like cardiac catheterizations, valvuloplasties, and angioplasties. *$600 travel ...

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Ccl information

What is a ccl?

A CCL (Customer Care Lead) job typically involves overseeing customer service teams, ensuring high-quality support, and resolving escalated issues. This role requires strong communication, leadership, and problem-solving skills. CCLs may also analyze customer feedback to improve processes and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive in the ccl position, and why are they important?

To thrive as a CCL (Customer Care Leader), you need experience in customer service management, conflict resolution, and team leadership, often supported by a background in supervisory roles or a related degree. Familiarity with CRM software, ticketing systems, and quality assurance tools is typically expected. Exceptional communication, empathy, and problem-solving skills help set top-performing CCLs apart. These skills are essential for maintaining high standards of customer satisfaction and leading teams effectively in a service-driven environment.

What are some typical challenges faced by a customer care leader, and how are they addressed on the job?

As a Customer Care Leader, you may encounter challenges such as managing high call volumes, effectively resolving escalated customer issues, and motivating your team during peak periods. Proactively addressing these challenges often involves implementing clear processes, continuously training staff, and leveraging technology to monitor and improve performance. Strong collaboration with other departments—like quality assurance and product support—also plays a critical role in ensuring seamless customer experiences. Regular team meetings and open communication channels help to quickly identify and resolve emerging concerns. By staying adaptable and solution-oriented, Customer Care Leaders can maintain both customer satisfaction and team morale.

What are popular job titles related to Ccl jobs in Ohio?

For Ccl jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Ccl jobs?

Cities in Ohio with the most Ccl job openings:

Infographic showing various Ccl job openings in Ohio as of August 2026, with employment types broken down into 57% Full Time, 18% Part Time, and 25% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

IT Technical Analyst

CCL Label, Inc.

Strongsville, OH • On-site

Full-time

Posted 7 days ago


CCL Label rating

8.7

Company rating: 8.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

12th of 122 rated packaging manufacturers


Job description

The IT Technical Analyst supports day to day functions of the business such as, but not limited to, system security, database development, and customer portal security, QAD system support such as labels, security, and hardware. Provides backup support of Network Support Specialist. As the Network Support Specialist backup responsibilities include support and maintenance of PC's, all related hardware, printer hardware, networks, networking equipment, and user support. This role is responsible for multiple domains, sites and Business units within CCL Design, CCL Design Electronics and CCL Label.
Job Title: IT Technical Analyst
Job Summary:
The IT Technical Analyst supports day to day functions of the business such as, but not limited to, system security, database development, and customer portal security, QAD system support such as labels, security, and hardware. Provides backup support of Network Support Specialist. As the Network Support Specialist backup responsibilities include support and maintenance of PC's, all related hardware, printer hardware, networks, networking equipment, and user support. This role is responsible for multiple domains, sites and Business units within CCL Design, CCL Design Electronics and CCL Label.
Leadership Responsibilities:
  • None

Duties/Responsibilities:
  • Install software and maintain licensing of software.
  • Provide support and migration from Lotus Notes to SharePoint.
  • SharePoint Serve as a SharePoint Designer/Developer/Administrator for SharePoint Online and SharePoint 2019 on-premises sites, pages, lists, and libraries
  • Knowledgeable in programming languages used. (C#, .net, HTML, JavaScript, Etc.)
  • Develop and execute migration strategy for existing content to new sites
  • Demonstrate subject matter expertise in SharePoint 2019 (on-premises) and SharePoint Online (cloud) environment
  • Demonstrate subject matter expertise working with Microsoft 365 services, including Microsoft Teams, SharePoint Online, OneDrive for Business, Power Platform (Power BI, Power Apps, Power Automate/flow, Dynamics 365), Forms / Planner, and Share Gate
  • Assist in Setup, deploy and maintain network devices for multiple locations within CCL Design.
  • Assist in maintaining computer networks and systems including software, mainframes, VPNs, routers and other physical hardware including addressing security vulnerabilities.
  • Installing and configuring network equipment to update or fix hardware or software related issues.
  • Manage deployment for all updates for Windows and other software to maintain security protocol as per corporate standards.
  • Monitoring computer systems, switches and AP's to improve network performance.
  • Setup, maintain and deploy new images for all PCs in supported sites.
  • Train, onboard and document all hardware and software for new hires to comply with Bill 198 Standards.

Required Skills/Abilities:
  • Must be knowledgeable in SharePoint Central Administration
  • Configuration of SharePoint 2016 and higher
  • IIS
  • PowerShell SharePoint commands
  • Basic knowledge of various programming languages (ASP, .net framework. C#,Java, and Visual Basic, C++, Shell, HTML, PHP, etc.,)
  • Knowledge of SharePoint site collection and site features
  • Excellent listening skills, attention to detail and organizational skills are a must.
  • Phone skills (ability to troubleshoot and talk users through problems over the phone) and professional demeanor
  • Ability to perform assigned duties with limited supervisory assistance.
  • Excellent oral and written communication and documentation skills
  • Ability to perform tasks under pressure, to multi-task, prioritize, and meet tight deadlines
  • Some travel required

Education and Experience:
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • Comptia A+ Certification or Google IT Support Professional Certificate
  • Comptia Network + or Cisco Certified CCNA
  • Any other certifications are a plus.

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