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Ccent Jobs (NOW HIRING)

CCENT or CompTIA Net+ * Minimum 2-years industry experience, specifically supporting Microsoft-based environments. * Strong technical knowledge and understanding of small to medium sized business ...

Cisco CCENT certification Omni Data is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin ...

Cisco Certified Entry Networking Technician (CCENT) Key Measures : a. Daily use of ticketing system (ConnectWise Manage), accurate utilization reporting, and calendar usage b. Minimum billing ...

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Ccent information

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$11K

$75.6K

$98.5K

How much do ccent jobs pay per year?

As of Sep 2, 2026, the average yearly pay for ccent in the United States is $75,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $93,500.00 per year, depending on experience, location, and employer.

What is CCENT?

A Cisco Certified Entry Networking Technician or CCENT is an entry-level job certification offered by Cisco Systems. The certification is the first of many for workers who are interested in network installation, repair, and technical support. The certification course and exam cover many of the necessary skills and knowledge needed to install and operate Cisco’s networking hardware and software. This includes basic network security protocols, troubleshooting, small enterprise branch networks, fundamentals of WAN technology, and the basics of routing, networking, and configuring. The Cisco Certified Network Associate certification is more advanced and opens up opportunities for associate-level employment.

What are the key skills and qualifications needed to thrive as a CCENT, and why are they important?

To thrive as a CCENT, you need a solid understanding of networking fundamentals, IP addressing, and basic security concepts, typically supported by the Cisco CCENT certification. Familiarity with Cisco IOS, basic network troubleshooting tools, and configuration of routers and switches is expected. Strong problem-solving skills, attention to detail, and effective communication help you excel in diagnosing and resolving network issues. These skills are vital for ensuring reliable network performance and paving the way for more advanced networking roles.

What are CCENT certifications?

CCENT stands for Cisco Certified Entry Networking Technician. It was an entry-level certification offered by Cisco that validated basic networking skills and knowledge for support roles and beginner network technicians. The CCENT covered topics such as networking fundamentals, basic IP addressing, and troubleshooting. Note that as of February 2020, Cisco has retired the CCENT certification and replaced it with the newer Cisco Certified Network Associate (CCNA) certification.

What are some common challenges CCENT-certified professionals face when starting in a networking support role?

CCENT-certified professionals often encounter challenges such as troubleshooting unfamiliar network topologies, managing multiple simultaneous support requests, and adapting to rapidly changing technologies. Additionally, they may need to quickly learn proprietary systems or vendor-specific configurations that go beyond the certification curriculum. Effective communication with both technical and non-technical team members is also crucial, as they frequently assist users and collaborate with more experienced network engineers.

What is the difference between Ccent vs Network Technician?

AspectCcent
CertificationsCompTIA A+, Network+, Security+ (often included)
Work EnvironmentIT support, network administration, troubleshooting
Industry UsageIT, networking, cybersecurity
Common Search/ComparisonNetwork Technician

The CompTIA Network+ certification (Ccent) provides a broad understanding of networking concepts, protocols, and troubleshooting skills. A Network Technician typically applies these skills in real-world environments, focusing on maintaining and repairing network systems. While Ccent certifies foundational knowledge, a Network Technician is a job role that often requires this certification along with hands-on experience. Both are essential in the IT and networking industry, with Ccent serving as a stepping stone to roles like Network Technician.

What states have the most Ccent jobs?

States with the most job openings for Ccent jobs include:

Infographic showing various Ccent job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,624 per year, or $36.4 per hour.

Customer Support - French

SecurityMetrics

Orem, UT • On-site

$14.75 - $19/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Support Representative

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

  • Provide basic customer support and account maintenance via phone, email, or chat
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

  • Fluent in English and French
  • Customer Support experience
  • Call center experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Technical troubleshooting
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

  • Familiar with PCI-DSS
  • HTML and JavaScript knowledge
  • Basic understanding of networks and network devices
  • Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)