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JOB RESPONSIBILITIES:

Supervises Security Officers by providing work guidelines, shift assignments, and operational direction. Maintains departmental personnel requirements including staffing coverage, scheduling, EDO observation assignments, hiring, orientation, training, performance evaluations, disciplinary actions, continuing education, proficiency testing, timekeeping, and employee development. Ensures consistent application of departmental and Johnson Memorial Health (JMH) policies and procedures. Maintains oversight of access control systems, key control programs, and departmental equipment and assets.

Serves on Safety, Environment of Care, Workplace Violence Prevention, Emergency Management, and related committees to provide leadership and support regarding safety and security initiatives. Participates in Hospital Incident Command System (HICS) activities, emergency preparedness planning, drills, exercises, and response operations.

Performs Security Officer responsibilities as needed to maintain staffing coverage and support hospital operations, including but not limited to:

• Conducting routine interior and exterior patrols.
• Responding to security incidents, emergencies, alarms, and requests for assistance.
• Supporting Emergency Department (ED) and Behavioral Health Unit (BHU) operations.
• Providing visitor management, access control, and employee safety escorts.
• Utilizing de-escalation and crisis intervention techniques during behavioral events.
• Monitoring hospital utility systems and equipment including medical gases, boilers, fire alarm systems, and other critical infrastructure.
• Monitoring weather conditions and snow accumulation and notifying appropriate departments of conditions affecting safety.
• Completing reports and documentation related to incidents, investigations, and shift activities.
• Providing assistance during helicopter landings, facility emergencies, and utility or system failures resulting in immediate safety concerns.
• Identifying and investigating suspicious persons, vehicles, and unauthorized activities.
• Conducting vehicle license verification checks when appropriate.
• Assisting with emergency room patients and behavioral health patients as needed.
• Patrolling parking areas to provide a safe environment for staff, patients, and visitors.

CMS Standards: The use of restraining or seclusion interventions must never act as a barrier to the provision of safe and appropriate care, treatments, and other interventions to meet the needs of the patient. CMS does not consider the use of weapons in the application of restraining as safe appropriate health care interventions. We consider the term “weapons” to include pepper spray, mace, nightsticks, Tasers, cattle prods, stun guns, pistols, and other such devices. Security staff may carry weapons as allowed by JMH policy and State law. The use of weapons by security staff is considered as a law enforcement use and not a health care intervention. CMS does not approve the use of weapons by any JMH staff as a means of subduing a patient to place that patient in patient restraint/seclusion. If a weapon is used by security or law enforcement personnel on a person in a hospital to protect people or hospital property from harm, we would expect the situation to be handled as a criminal activity and the perpetrator be turned over to local law enforcement.

++ If it becomes necessary to handle a situation as a criminal activity and to employ law enforcement interventions, the Security Officer must identify himself/herself as a law enforcement officer acting in that capacity

Participates in performance improvement initiatives and regulatory compliance activities. Collects, analyzes, and reports operational data to evaluate performance and identify opportunities for improvement. Conducts security and workplace violence risk assessments, maintains required records, supports accreditation readiness, and prepares reports for leadership, committees, and regulatory agencies.

Conducts investigations involving thefts, workplace violence incidents, suspicious activity, unauthorized access, property loss, and other security-related concerns. Prepares investigative reports and maintains documentation. Conducts record checks and background investigations as authorized and directed by management.

Provides education and training sessions pertaining to security to JMH staff when requested.

Works closely with the Safety Director and Risk Manager to evaluate safety/security conditions and implement improvements.

Performs other related duties as assigned.

Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health.

Conducts all activities in compliance with applicable laws, regulations, standards, and Johnson Memorial Health policies and procedures including Blood and Body Substance Precautions.

EDUCATION, EXPERIENCE AND TRAINING:

Must hold a current Indiana Law Enforcement Officer Certification and have active “Arresting Powers” to enforce the laws of the state of Indiana. At least five years of experience of law enforcement, healthcare security, corrections, military police, or related public safety experience required. Supervisory experience preferred. Must have a valid Indiana Driver’s License and the ability to meet Johnson Memorial Health’s vehicle insurance requirements.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.

SCHEDULE: