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$28

How much do catastrophe claims jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for catastrophe claims in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are catastrophe claims?

Catastrophe claims are insurance claims filed in response to large-scale disasters or catastrophic events, such as hurricanes, earthquakes, floods, or wildfires. These claims are typically made by policyholders whose properties or belongings have been damaged or destroyed by such events. Catastrophe claims professionals assess the extent of the damage, help policyholders understand their coverage, and assist in processing compensation. The goal is to ensure fast and fair settlements during times of widespread loss, often under challenging and urgent circumstances.

What are some common challenges faced by professionals working in catastrophe claims, and how can they prepare for them?

Catastrophe claims professionals often face challenges such as high claim volumes following major disasters, emotionally charged interactions with policyholders, and the need to quickly adapt to changing environments. To prepare, it's helpful to develop strong organizational skills, stress management techniques, and effective communication strategies. Familiarity with mobile claims technology and a willingness to travel or work irregular hours are also important, as catastrophe events often require on-site assessments and extended shifts.

What is the difference between Catastrophe Claims vs Property Claims Adjuster?

AspectCatastrophe ClaimsProperty Claims Adjuster
CredentialsInsurance license, claims handling experienceInsurance license, claims handling experience
Work EnvironmentHigh-pressure, disaster sites, often outdoorsOffice or field, residential or commercial properties
Industry UsageInsurance companies, catastrophe response teamsInsurance companies, property damage assessments
Common Search/ComparisonYesNo

Catastrophe Claims specialists focus on large-scale disaster events like hurricanes or earthquakes, often working in challenging environments. Property Claims Adjusters handle a broader range of property damage claims, including minor and major incidents, typically in more controlled settings. While both roles require similar credentials and industry knowledge, Catastrophe Claims roles are more specialized for disaster response, making them distinct in scope and environment.

What are the key skills and qualifications needed to thrive as a Catastrophe Claims Adjuster, and why are they important?

To thrive as a Catastrophe Claims Adjuster, you need expertise in insurance policies, claims investigation, and property damage assessment, typically backed by relevant industry certifications or experience. Familiarity with claims management software, estimating tools like Xactimate, and mobile inspection technologies is common in this role. Strong interpersonal skills, adaptability, and effective communication are crucial for managing clients in high-stress situations and collaborating with various stakeholders. These skills ensure accurate, timely settlements and positive customer experiences during disaster recovery.
More about Catastrophe Claims jobs
What cities are hiring for Catastrophe Claims jobs? Cities with the most Catastrophe Claims job openings:
What states have the most Catastrophe Claims jobs? States with the most job openings for Catastrophe Claims jobs include:
What job categories do people searching Catastrophe Claims jobs look for? The top searched job categories for Catastrophe Claims jobs are:
Catastrophe Claims jobs near you
Infographic showing various Catastrophe Claims job openings in the United States as of June 2026, with employment types broken down into 18% Full Time, 64% Part Time, and 18% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Experienced Catastrophe Claims Representative

Auto Owners Insurance Company

Raleigh, NC • Hybrid

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

*There are multiple positions open across the 26 states in which we operate. The current locations for which we are seeking CAT Claim Reps are located in the job posting.*

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:

  • Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state.
  • Can meet the physical demands required for the position including carrying and climbing a ladder.
  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
  • Familiar with insurance coverage by studying insurance policies, endorsements and forms.
  • Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
  • Ensure that claims payments are issued in a timely and accurate manner.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience
  • Minimum of 2 years claims handling experience or comparable experience
  • Field claims experience with multi-line property and casualty claims and wind/hail
  • Proficient with Xactimate software
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license
  • Military experience is considered

Benefits

Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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