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Cass Information Systems Jobs (NOW HIRING)

Cass Information Systems, Inc.

$90 - $115/hr

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency ...

Cass Information Systems

Research Clerk I

Columbus, OH · On-site

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency ...

Cass Information Systems

Research Clerk I

Columbus, OH · On-site

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency ...

Cass Information Systems

Research Clerk I

Columbus, OH · On-site

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency ...

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Cass Information Systems information

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$44K

$105.8K

$149.5K

How much do cass information systems jobs pay per year?

As of Aug 24, 2026, the average yearly pay for cass information systems in the United States is $105,783.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What is Cass Information Systems?

Cass Information Systems is a leading provider of payment and information processing services, primarily serving large organizations. They specialize in managing and automating the processing of invoices, payments, and data related to freight, utilities, telecom, and waste expenses. Cass helps businesses streamline their billing and payment processes, improve financial accuracy, and gain insights through data analytics. Their services help clients reduce costs, optimize cash flow, and ensure compliance with regulatory requirements.

What are some common challenges faced by employees working at Cass Information Systems, and how are they addressed?

Employees at Cass Information Systems often work with complex data processing and financial information for clients across various industries. A common challenge is ensuring accuracy while handling large volumes of transactions and adapting to evolving client requirements or regulatory standards. The company addresses these challenges by providing thorough onboarding, ongoing training, and strong collaboration across teams, including IT, customer service, and account management. This supportive environment encourages knowledge sharing and continuous improvement, helping employees overcome obstacles and deliver high-quality service.

What are the key skills and qualifications needed to thrive as an information systems specialist at Cass Information Systems, and why are they important?

To thrive as an Information Systems Specialist at Cass Information Systems, you need a solid background in computer science, data analysis, and information management, often supported by a relevant degree or technical certifications. Familiarity with enterprise resource planning (ERP) systems, database management tools, and data security protocols is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you excel in this position. These skills ensure the secure and efficient processing of financial and data transactions, supporting the company's business operations and client satisfaction.

What is the difference between Cass Information Systems vs Accounts Payable Specialist?

AspectCass Information SystemsAccounts Payable Specialist
Primary RoleProvides payment processing, data management, and financial services for businessesManages company’s outgoing payments, invoices, and vendor relations
Required CredentialsTypically requires finance or business background; certifications varyHigh school diploma or equivalent; some roles prefer accounting certifications
Work EnvironmentCorporate office or remote; finance and technology-focusedOffice setting; finance and administrative environment
Industry UsageUsed across industries for financial data and payment servicesCommon in retail, manufacturing, and corporate sectors for invoice processing

While Cass Information Systems offers financial data management and payment solutions, an Accounts Payable Specialist focuses on processing outgoing payments and managing vendor invoices within a company's finance team. Both roles require financial knowledge but differ in scope and responsibilities.

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Cities with the most Cass Information Systems job openings:

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Cass Information Systems jobs near you
Infographic showing various Cass Information Systems job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $105,783 per year, or $50.9 per hour.

Customer Service Associate I

Cass Information Systems

Columbus, OH • On-site

$13.25 - $18.25/hr

Full-time

Re-posted 9 days ago

Job description

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction.
** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am
PRINCIPAL RESPONSIBILITIES AND DUTIES:
  • Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures/standards.
  • Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients.
  • Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one's actions by helping to develop customer relationships.
  • Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis.
  • Suggests changes and/or enhancements to existing procedures to improve service to clients and internal processes.
  • Works independently and with other internal departments to coordinate file maintenance and client validation file/database updates.
  • Seeks guidance from the appropriate resource on significant non-routine issues.
  • Documents and reports on errors made by all other Utility departments.
  • Works overtime as needed.
  • Other duties as assigned.
  • Training is onsite Monday-Friday from 8:00am-4:30pm for the first week.

KNOWLEDGE AND MINIMUM REQUIREMENTS:
  • Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members.
  • Strong organizational skills with the ability to handle multiple tasks simul-ta-neously.
  • Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office.
  • Good problem-solving skills and attention to details.
  • College-level course work in a general or business administration area or equivalent experience.
  • Minimum 6 months customer service experience in a general business environment or equivalent experience.

APPLICATION PROCESS:
Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY:
Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $95 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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