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Casino Supervisor Jobs in Oregon (NOW HIRING)

Spirit Mountain Casino

Landscape Technician I

Grand Ronde, OR · On-site

$19.50 - $24.25/hr

Groundskeeping Supervisor FLSA STATUS: Non-Exempt COMP LEVEL: 5 Summary: Maintains landscaped areas, flower beds, parking lots, and other designated areas located on Casino property. The intent of ...

Wildhorse Resort and Casino

Security Officer

Pendleton, OR · On-site

$15 - $20/hr

... Casino properties to maintain order and reports any irregularities to the security supervisor. This position operates in class III games and age or compact restrictions apply. ESSENTIAL JOB FUNCTIONS

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$28.5K

$81.2K

$173.9K

How much do casino supervisor jobs pay per year?

As of May 27, 2026, the average yearly pay for casino supervisor in Oregon is $81,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $96,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Casino Supervisor, and why are they important?

To thrive as a Casino Supervisor, you need in-depth knowledge of gaming regulations, casino operations, and supervisory experience, often supported by a high school diploma or relevant certifications. Familiarity with casino management systems, surveillance tools, and compliance software is typically required. Exceptional leadership, conflict resolution, and customer service skills help you manage staff and address patron concerns effectively. These abilities are crucial to maintain a safe, fair, and profitable gaming environment while ensuring regulatory compliance and guest satisfaction.

What are some common challenges faced by a Casino Supervisor and how can they be effectively managed?

Casino Supervisors often encounter challenges such as managing disputes between guests and staff, ensuring compliance with gaming regulations, and maintaining a high level of customer service in a fast-paced environment. Effective supervisors rely on strong communication and conflict resolution skills, as well as thorough knowledge of casino policies and procedures. Staying organized and proactive, regularly updating training, and fostering teamwork among staff are key strategies to address these challenges and ensure smooth casino operations.

What are Casino Supervisors?

Casino Supervisors are professionals responsible for overseeing the daily operations and staff within a casino. They ensure that all gaming activities comply with legal regulations and casino policies, handle customer disputes, and monitor gaming tables to detect any irregularities or cheating. Additionally, they supervise dealers and other floor staff, schedule shifts, and provide training when necessary. Their role is vital for maintaining a fair, safe, and enjoyable environment for both guests and employees.

What is the difference between Casino Supervisor vs Casino Dealer?

AspectCasino SupervisorCasino Dealer
Primary RoleOversees gaming operations, manages staff, ensures complianceOperates gaming tables, deals cards, interacts directly with players
Required CredentialsExperience in gaming, knowledge of casino regulations, sometimes supervisory certificationGaming license or certification, training in dealing procedures
Work EnvironmentManagement setting within casino, overseeing multiple tables or areasAt gaming tables, directly engaging with players
Employer & Industry UsageCasino management teams, gaming establishmentsCasino floors, gaming venues

The main difference between a Casino Supervisor and a Casino Dealer is that the supervisor manages gaming operations and staff, ensuring compliance and smooth functioning, while the dealer focuses on operating gaming tables and engaging directly with players. Both roles require specific certifications and are essential to casino operations, but they differ in responsibilities and daily activities.

What are popular job titles related to Casino Supervisor jobs in Oregon? For Casino Supervisor jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Casino Supervisor jobs in Oregon look for? The top searched job categories for Casino Supervisor jobs in Oregon are:
What are popular job titles related to Casino Supervisor jobs in OR? For Casino Supervisor jobs in OR, the most frequently searched job titles are:
Casino Supervisor jobs near you
Guest Safety Specialist I

Guest Safety Specialist I

Spirit Mountain Casino

Grand Ronde, OR • On-site

Full-time

Posted 27 days ago

Spirit Mountain Casino rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

94th of 132 rated casinos

Job description

TITLE:
Guest Safety Specialist I
LAST UPDATED:
August 2, 2022
DIVISION:
Finance
DEPARTMENT:
Security
REPORTS TO:
Floor Supervisor
FLSA STATUS:
Non-Exempt
COMP LEVEL:
5
Summary: Ensure the safety and security of all Casino guests and employees through effective, proactive, and professional services.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions:
  • Provides outstanding guest service, including answering inquiries, providing directions, and delivering information for general problem solving.
  • Patrols grounds, lobbies, corridors, and public rooms.
  • Investigates guest and employee safety concerns according to department policies and procedures.
  • Answers incoming phone calls and directs appropriately to dispatch, security podium and employee entrance areas.
  • Ensures compliance with Gaming Regulations, Minimum Internal Controls Standards, Casino Policies and Procedures, and Local, State, and Federal laws.
  • Monitors and observes the consumption and service of alcoholic beverages and reports concerns to the MOD.
  • Properly identifies Casino personnel and vendors entering and exiting through the Employee Entrance.
  • Performs funds verifications, table games and slot machine drops, and transports of funds between departments, including fills, credits and escorts or funds and personnel.
  • Informs guests of Casino policies and procedures when needed, and informs MOD of guests that may need to be excluded.
  • Reports accidents and conditions requiring correction according to policies and procedures; writes reports including actions taken.
  • Responds to emergency medical situations.
  • Provides traffic control, implements evacuation plans and routes and maintains crowd control at entry points when necessary.
  • Coordinates temporary landing zones for Life Flight helicopters.
  • May perform generator checks on regular basis and patrol RV lot to ensure all overnight guests have registered.

Spirit Mountain Standards:
  • Delivers Spirit Mountain's Spirit of Excellence (SOE) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision.
  • Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements.
  • Follows all Corporate and departmental safety policies and procedures.

Required Knowledge of:
  • Principles, practices, and techniques of providing safety and security services.
  • Tactics and methods of self-defense.
  • Gaming regulations and Minimal Internal Controls.
  • Computer hardware and software applications.

Required Skill in:
  • Providing safety and security services.
  • De-escalation communication
  • Addressing aggressive, violent, or abusive people.
  • Performing alcohol intervention techniques.
  • Operating computer hardware and software applications.
  • Communicating both orally and in writing.
  • Establishing and maintaining effective working relationships with others.

Education, Experience, Licenses, Registrations, and Certifications:
  • High School Diploma or equivalent, and six (6) months guest service, safety and security, , or emergency services work experience, or equivalent combination of education, training and experience. In the case that guest service is the only experience; the casino will provide new hires security training at the Security department's expense.
  • High security gaming license issued by the Grand Ronde Gaming Commission.
  • Must possess a valid Driver's License and be eligible for the company insurance.
  • Must possess or have the ability to obtain First Aid and CPR Certification within six months of employment.
  • Must successfully pass testing related to following skills: typing, guest safety and service mindset, and report writing.
  • Must be at least 21 years of age.
  • Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations.

Environmental Factors and Conditions/Physical Requirements:
  • Work is normally performed in a gaming environment, frequently exposed to loud noise and tobacco smoke.
  • Work is normally subject to frequent standing, sitting, walking, bending, reaching, kneeling and routine lifting of objects up to 25 pounds, with occasional lifting and/or moving of objects up to 200 pounds with or without assistance.
  • Routine use of hands to finger, handle, or feel and reach with hands and arms.
  • Occasional exposed to wet and/or humid conditions, outside weather, and Oleo Resin Capsicum.
  • Must be able to pass random drug tests in accordance with Company policy.

Equipment and Tools Utilized:
  • Equipment utilized includes personal computer, standard office equipment, equipment used in the provision of emergency and security services such as latex gloves, sharp shuttles, scissors, ID checker, flashlights, jump pack, lug wrench, car jack, telephone, audio/video equipment, two-way radio, and department vehicles.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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