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Goodwill Supervisor Jobs in Oregon (NOW HIRING)

Supervisor Environmental Services REPORTS TO POSITION :Manager of Environmental Services DEPARTMENT ... Provides and oversees team's delivery of customer service in a manner that promotes goodwill, is ...

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Goodwill Supervisor information

What are the key skills and qualifications needed to thrive as a Goodwill Supervisor, and why are they important?

To thrive as a Goodwill Supervisor, you need experience in retail management, knowledge of inventory control, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic Microsoft Office applications is typically required. Leadership, strong communication, and problem-solving skills help you motivate staff and create a positive environment. These abilities ensure efficient store operations, excellent customer service, and achievement of organizational goals.

How does a Goodwill Supervisor typically support and motivate their team in a retail environment?

A Goodwill Supervisor plays a key role in fostering a positive, productive work environment by providing hands-on training, setting clear expectations, and offering regular feedback to team members. They often lead by example, demonstrating excellent customer service and efficient store operations. Supervisors collaborate closely with staff to ensure daily tasks are completed, address any challenges that arise, and help employees develop their skills for advancement within the organization. Consistent communication and recognition of achievements are also important strategies used to keep the team motivated and engaged.

What are Goodwill Supervisors?

Goodwill Supervisors are team leaders who oversee the daily operations of a Goodwill retail store or donation center. They are responsible for supervising staff, ensuring excellent customer service, maintaining inventory, and upholding company policies and procedures. Goodwill Supervisors also help train new employees, manage scheduling, and support the store manager in achieving sales and operational goals. Their role is essential for creating a positive and productive environment for both employees and customers.
What are popular job titles related to Goodwill Supervisor jobs in Oregon? For Goodwill Supervisor jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Goodwill Supervisor jobs in Oregon look for? The top searched job categories for Goodwill Supervisor jobs in Oregon are:
Infographic showing various Goodwill Supervisor job openings in Oregon as of July 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Nights, and 2% Summer. Highlights an 99% Physical, and 1% Remote job distribution.

$18 - $22/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 28 days ago


Job description

Supervisor - Goodwill Industries of Lane & South Coast Counties & Alaska

Job Description
Are you ready to supervise an inclusive retail team in a fast-paced environment that’s always changing? Teach and model customer service skills for your team, while helping lead store operations.

Job Summary
Are you ready to be a leader and invest in your future? Supervise an inclusive retail team in a fast-paced environment that keeps you engaged with work that’s always changing. Your days will be filled with diverse tasks that require creative problem-solving, allowing you to make a real impact. Work in a culture of kindness and respect for employees and customers with diverse backgrounds, skills, and challenges.

Our comprehensive benefits package includes medical plus vision and dental insurance, a retirement plan with a generous employer match, and performance-based opportunities. We're looking for self-motivated individuals who want to tackle new challenges, grow professionally, and join a supportive team that values personal development.

Essential Duties and Responsibilities
• Train and supervise employees, including identifying skill or knowledge gaps, and providing training for employees, program participants, and volunteers.
• Ensure customer service excellence and a welcoming shopping environment. Effectively answer customer questions and resolve complaints.
• Assist with store functions, as needed, including accepting and sorting donations, preparing merchandise for sale, stocking the store, conducting sales, and opening and closing the store.
• Support store manager with operations and inventory management, reconciling cash with sales receipts and preparing daily transaction records, and serve as the manager on duty when needed.

Job Requirements
• 18 years of age or older.
• Eligible to work in the United States (must provide required documentation).
• Able to speak, read, and write in English.
• Pass a criminal background check (some records are acceptable).
• Pass a drug screening for all federally controlled substances, including cannabis (THC).
• Skills in math to accurately count cash.

Experience
• Minimum one-year supervisory experience.
• Experience at Goodwill, including tenure, training, and development, may be weighted or preferred.

Education
• High school diploma or GED.

Certificates, Licenses, and Registrations
• CPR/First Aid/AED certification or ability to become certified within 30 days.

Physical Demands of Work
• Frequently lift 10-35 pounds and/or move up to 100 pounds with assistance.
• Stand and walk.
• Speak and hear.
• See things close and in color, adjust focus, with peripheral vision and depth perception.
• Use hands to feel objects, tools, or controls, and reach with hands and arms.
• Use telephone, cash register, handheld pricing/tagging machine, paper, pens, and other office and retail equipment.
• Ability to perform the essential duties of the positions, with or without reasonable accommodations.

Work Environment
• Indoor and outdoor at warehouse, store sales floor, office, production area, and surrounding grounds.
• Limited hazards due to lifting, pulling, and pushing merchandise by self or others.
• Potential exposure to dust or airborne particles and outside weather conditions.
• Fluctuating temperatures based on work location.
• Noise level is usually loud.
• Hectic and fast-paced, with frequently short deadlines.
• Regular instances of critical and unusual situations.

Work Hours
In addition to weekdays, must have availability on weekends, evenings, and holidays.

Goodwill Industries has a zero-tolerance drug and alcohol policy. All job offers are contingent on passing a background check including a drug and alcohol test that includes screening for THC.