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Goodwill Supervisor Jobs (NOW HIRING)

Easterseals-Goodwill

Goodwill Supervisor

Helena, MT · On-site

As required or assigned, supervises Goodwill Donation Door activities. Must be cross-trained and assist in all aspects of retail, production, and/or Donation Door operations. Must be able to work ...

Palmetto Goodwill

Supervisor Line - FT - Charleston

SC · On-site

• Supports the Mission of Palmetto Goodwill - Supervising all Food Service Workers to include individuals with disabilities so they can fulfill their full potential through the power and dignity of ...

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How much do goodwill supervisor jobs pay per year?

As of Jul 20, 2026, the average yearly pay for goodwill supervisor in the United States is $41,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Supervisor, and why are they important?

To thrive as a Goodwill Supervisor, you need experience in retail management, knowledge of inventory control, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic Microsoft Office applications is typically required. Leadership, strong communication, and problem-solving skills help you motivate staff and create a positive environment. These abilities ensure efficient store operations, excellent customer service, and achievement of organizational goals.

How does a Goodwill Supervisor typically support and motivate their team in a retail environment?

A Goodwill Supervisor plays a key role in fostering a positive, productive work environment by providing hands-on training, setting clear expectations, and offering regular feedback to team members. They often lead by example, demonstrating excellent customer service and efficient store operations. Supervisors collaborate closely with staff to ensure daily tasks are completed, address any challenges that arise, and help employees develop their skills for advancement within the organization. Consistent communication and recognition of achievements are also important strategies used to keep the team motivated and engaged.

What are Goodwill Supervisors?

Goodwill Supervisors are team leaders who oversee the daily operations of a Goodwill retail store or donation center. They are responsible for supervising staff, ensuring excellent customer service, maintaining inventory, and upholding company policies and procedures. Goodwill Supervisors also help train new employees, manage scheduling, and support the store manager in achieving sales and operational goals. Their role is essential for creating a positive and productive environment for both employees and customers.
More about Goodwill Supervisor jobs
What cities are hiring for Goodwill Supervisor jobs? Cities with the most Goodwill Supervisor job openings:
What states have the most Goodwill Supervisor jobs? States with the most job openings for Goodwill Supervisor jobs include:
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Goodwill Supervisor jobs near you
Infographic showing various Goodwill Supervisor job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,995 per year, or $20.2 per hour.

Goodwill Supervisor

Easterseals-Goodwill

Helena, MT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Apply at: www.esgw.org/jobs
Provides support to production, retail, and/or donation door, as needed. Will serve, at times, as "Supervisor in Charge" of entire facility. Responsible for assuring a high level of guest and donor service. Must ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW.
Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks and being prepared to move between assignments as priorities change. As required or assigned, supervises Goodwill Donation Door activities. Must be cross-trained and assist in all aspects of retail, production, and/or Donation Door operations. Must be able to work flexible hours including evenings and weekends.
Requirements
  • Must be cross-trained and assist in all aspects of retail, production, and/or Donation Door operations.
  • Must be able to work flexible hours including evenings and weekends.
  • Develops a superior workforce (through the use of coaching conversations, feedback and by requesting Manager action with any staff that are failing to meet expectations
  • Ensures success by motivating and engaging the team; set the example.

Physical Requirements
  • Ability to move independently or with reasonable accommodation within the facility and community.
  • Applicant must be physically and mentally able to perform all job requirements.
  • Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
  • Able to stand, stoop, bend, or carry for entire shift
  • Tolerance to extreme changes in temperature and humidity
  • Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
  • May be required to work more than 40 hours per week
  • All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience
  • 0-2 years
  • Previous supervisory experience preferred.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:
  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan + up to 4% contribution
  • Tuition Assistance
  • Flexible Spending + Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.
Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.
Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.
We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.
If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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