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Goodwill Supervisor Jobs in Ohio (NOW HIRING)

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Goodwill Supervisor information

What is a Goodwill supervisor?

Goodwill Supervisors are team leaders who oversee the daily operations of a Goodwill retail store or donation center. They are responsible for supervising staff, ensuring excellent customer service, maintaining inventory, and upholding company policies and procedures. Goodwill Supervisors also help train new employees, manage scheduling, and support the store manager in achieving sales and operational goals. Their role is essential for creating a positive and productive environment for both employees and customers.

What does a Goodwill supervisor do?

A Goodwill Supervisor plays a key role in fostering a positive, productive work environment by providing hands-on training, setting clear expectations, and offering regular feedback to team members. They often lead by example, demonstrating excellent customer service and efficient store operations. Supervisors collaborate closely with staff to ensure daily tasks are completed, address any challenges that arise, and help employees develop their skills for advancement within the organization. Consistent communication and recognition of achievements are also important strategies used to keep the team motivated and engaged.

What skills and qualifications are needed to be a Goodwill supervisor?

To thrive as a Goodwill Supervisor, you need experience in retail management, knowledge of inventory control, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic Microsoft Office applications is typically required. Leadership, strong communication, and problem-solving skills help you motivate staff and create a positive environment. These abilities ensure efficient store operations, excellent customer service, and achievement of organizational goals.

What are popular job titles related to Goodwill Supervisor jobs in Ohio?

For Goodwill Supervisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Goodwill Supervisor jobs in Ohio look for?

The top searched job categories for Goodwill Supervisor jobs in Ohio are:

Goodwill Supervisor jobs near you
Infographic showing various Goodwill Supervisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Keyholder/Shift Supervisor

Akron, OH • On-site

Goodwill Industries of Akron
201 - 500 employees
Learn more about Goodwill Industries of Akronexternal

$13.50 - $16.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Goodwill Industries of Akron, OH is looking to hire a Keyholder/Shift Supervisor. Are you goal-oriented and looking for an opportunity to prove yourself? Are you a get-it-done type of person who is interested in the career development resources that the Goodwill has to offer? Do you want to serve your community while building your career? If so, please read on!

We offer great full-time benefits including medical insurance, vision, dental, prescription drug coverage, flexible spending accounts (FSA), short-term disability, long-term disability, critical illness coverage, accident insurance, holiday pay, vacation/sick leave (PTO), and a retirement savings plan. If this sounds like the opportunity for you, apply today!

ABOUT GOODWILL INDUSTRIES OF AKRON

Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world ever since. Goodwill Industries of Akron was established in 1927 in a one-room salon at the corner of Howard and Furnace Streets as a branch of Goodwill Industries of Cleveland. Today, we continue to flourish as we serve Summit, Portage, Medina, Ashland, and Richland counties. Our mission is to help individuals prepare for, find, and retain employment.

In order to hire and retain employees who share our core values of commitment, teamwork, honesty, and customer service to carry forward this mission, we offer good benefits and opportunities for career development.

A DAY IN THE LIFE AS A KEYHOLDER/SHIFT SUPERVISOR

As a Keyholder/Shift Supervisor you operate the cash register and point of sale system accurately and efficiently. You perform opening and closing procedures, and make nightly cash deposits as needed. With attention to detail, you complete reports such as donation counts, readings, daily business statements, deposits, and cash drawer balances.

You inspect textiles, items, and goods to determine sale ability. You then sort, hang, tag, price, and prepare these items for resale throughout the day. You also help promote the development of service participants. You are committed to safety and help keep your work area clean and void of hazards as well as operate equipment with attention to safe operating procedures. You feel great about the vital role you play in supporting our mission of serving the community.

QUALIFICATIONS FOR AN ENTRY-LEVEL KEYHOLDER/SHIFT SUPERVISOR

  • Ability to lift and move up to 30 lbs.
  • Able to operate cash register, perform stock duties and provide customer service
  • Ability to drive and carry a valid driver's license and proof of insurance (preferred)
  • Basic mathematical skills

Previous supervisory experience in customer service with retail or food service experience is highly desirable. Are you self-motivated but also a team player? Are you able to work efficiently with an awareness of what is going on around you? Do you have excellent communication skills? Are you reliable? Do you have a positive attitude and take pride in your work? If so, then you might just be perfect for this position!

WORK SCHEDULE

You must be able to work a flexible schedule including weekends, evenings, and holidays as required.

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Goodwill Industries of Akron is an equal opportunity employer. Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity

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