ZipRecruiter

Log In

1

Case Processor Jobs in Texas (NOW HIRING)

Akima, LLC

Lead Case Processing

Los Fresnos, TX · On-site

AIP is looking for a Lead Case Processing Specialist to work in Los Fresnos, TX. The Lead Case Processing Specialist is the first-line supervisor for assigned Case Processing Specialists and is ...

Akima, LLC

Case Processing Specialist

Brownsville, TX · On-site

The Case Processing Specialist must have prior experience and/or training related to reviewing law enforcement documentation such detention files, custodial records, or immigration case files ...

Akima, LLC

Manager Case Processing

Brownsville, TX · On-site

Oversees daily case processing, docket coordination, and records governance across multiple locations, ensuring timely, accurate, and compliant execution of all case-related activities. * The role ...

Tri-Starr Talent

Be Seen First

Child Services Case Manager

San Antonio, TX · On-site

$48K/yr

Provide guidance and support to families, caregivers, and children throughout the case process. * Respond to crisis situations and provide on-call support when required. * Participate in staff ...

EOAC

CEAP Case Manager

Waco, TX · On-site

$15.83 - $20/hr

... case processing timelines in a fast-paced environment. 4. Clearly conveys information to clients and team members, both verbally and in writing. 5. Identifies client needs and resolves barriers to ...

EOAC

CEAP Case Manager

Waco, TX · On-site

$15.83 - $20/hr

CEAP Case Manager FLSA Classification: Non-Exempt (Overtime Eligible) Supervisor: Director of ... I understand as part of the hiring process, EOAC may obtain criminal history record information on ...

Aldridge Pite LLP

Bankruptcy Processor

Plano, TX · On-site

Process and review Electronic Case Filing (ECF) notifications. * Maintain accurate and up-to-date information within client systems. * Process incoming calls, faxes, emails, disputes, and attorney ...

Small Business Administration

Loan Processor

Fort Worth, TX · On-site +1

$49K - $64K/yr

Maintains accurate loan case files and records in the agency processing systems. IMPORTANT NOTES: TRAVEL STATEMENT- You may be required to travel to a disaster site during increased disaster activity ...

Integrated Resources

Care Review Processor

El Paso, TX · On-site

Care Review Processor Job Title: Care Review Processor Duration: 4+ months contract Location: Texas ... Notify Care Access and Monitoring Nurses and case managers of hospital admissions and changes in ...

next page

Showing results 1-20

All JobsCase Processor JobsCase Processor Jobs in Texas

Case Processor information

See Texas salary details

$28.4K

$39.8K

$48.4K

How much do case processor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for case processor in Texas is $39,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $39,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case processor?

To thrive as a Case Processor, you need strong attention to detail, organizational skills, and an understanding of relevant legal or regulatory guidelines, often supported by a high school diploma or associate degree. Familiarity with case management software, data entry systems, and document management tools is typically required. Excellent communication, time management, and problem-solving abilities are soft skills that set top performers apart. These skills ensure the accurate and efficient handling of cases, compliance with regulations, and effective collaboration with team members.

What are some common challenges faced by case processors, and how can they be managed effectively?

Case Processors often face challenges such as handling a high volume of cases, ensuring accuracy under tight deadlines, and managing frequent changes in documentation requirements. To manage these effectively, it's important to develop strong organizational skills, use checklists or workflow tools, and maintain clear communication with team members and supervisors. Regular training and staying updated on policy changes can also help Case Processors stay efficient and reduce errors.

What are popular job titles related to Case Processor jobs in Texas?

For Case Processor jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Case Processor jobs in Texas look for?

The top searched job categories for Case Processor jobs in Texas are:

What cities in Texas are hiring for Case Processor jobs?

Cities in Texas with the most Case Processor job openings:

Case Processor jobs near you
Infographic showing various Case Processor job openings in Texas as of September 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $39,762 per year, or $19.1 per hour.

Lead Case Processing

Los Fresnos, TX • On-site

Akima, LLC
Specialty Trade Contractors • 5 - 10K employees
Learn more about Akima, LLCexternal

Full-time

Retirement

Posted 18 days ago

Key responsibilities

  • Direct and supervise Case Processing Specialists, assign tasks, and monitor work quality and timeliness.

  • Conduct quality assurance inspections, review case files and related documentation for accuracy and compliance, and address deficiencies.

  • Support or lead detainee intake, transfer, release, and removal operations, coordinating with detention and transportation staff.

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

AIP is looking for a Lead Case Processing Specialist to work in Los Fresnos, TX. The Lead Case Processing Specialist is the first-line supervisor for assigned Case Processing Specialists and is responsible for directing daily work, delegating assignments, monitoring completion, and reviewing work products for accuracy, completeness, timeliness, and compliance with local policies, contract requirements, and applicable government standards. To join our team of outstanding professionals, apply today!
The Lead reports directly to the Case Management Coordinator and serves as the shift-level point of contact for the on-duty ICE Supervisory Detention and Deportation Officer (SDDO). The position coordinates regularly with detention operations staff and facility management when case-processing, intake, release, transfer, or removal activities require operational support. The Lead may personally perform Case Processing Specialist duties when necessary but remains accountable for the work assigned to the team.
Responsibilities
Under the direction of the Case Management Coordinator and in coordination with designated ICE personnel, the Lead Case Processing Specialist shall perform the following duties:
Direct-Line Supervision and Work Assignment
  • Provide first-line supervision, daily direction, coaching, and technical assistance to assigned Case Processing Specialists.
  • Receive, organize, delegate, and prioritize taskings based on case urgency, court dates, scheduled interviews, admissions, releases, transfers, removals, staffing, and direction from the Case Management Coordinator or authorized ICE personnel.
  • Establish clear expectations and completion times; monitor open assignments, backlogs, aging work, and deadlines through completion.
  • Reassign work and coordinate coverage when workload, staffing, or operational conditions change; personally assist with priority work when necessary to maintain continuity.
  • Monitor employee productivity, reliability, professional conduct, adherence to procedures, and work quality; provide coaching and promptly report significant or recurring concerns to the Case Management Coordinator.
  • Assist with onboarding, job instruction, cross-training, refresher training, and identification of employee development needs.

Quality Assurance and Case-File Review
  • Conduct routine quality-assurance inspections, file audits, spot checks, and work-product reviews to verify accuracy, completeness, timeliness, proper signatures, required supporting documentation, and compliance with local procedures and applicable standards.
  • Review completed case files, A-files, electronic records, applications, notices, tracking logs, and data entries before routing or closure, as required by local workflow.
  • Identify missing, inconsistent, inaccurate, overdue, or improperly routed information; return work for correction, explain the deficiency, set a correction deadline, and verify completion.
  • Ensure authorized ICE systems and paper or electronic records reflect current and accurate case status, docket information, required actions, and document disposition.
  • Maintain quality-review logs or reports, identify recurring trends, recommend corrective action or training, and elevate unresolved or high-risk deficiencies to the Case Management Coordinator.

Flight Manifest, Removal, and Release Review
  • Review flight manifests, ICE Air information, travel records, detention-center release forms, removal packets, and related documents for accuracy, completeness, consistency, and readiness before scheduled movement.
  • Confirm that scheduled detainees are correctly identified and that required legal paperwork, A-file documentation, property records, valuables, inventories, receipts, medications, and other release or removal requirements are coordinated and ready.
  • Verify required departure documentation, including signed Form I-205 Warrant of Removal/Deportation departure verification when applicable, is complete and properly filed.
  • Coordinate with transportation, property, medical, security, intake/release, detention operations, and ICE personnel to resolve discrepancies that could delay or compromise a transfer, release, or removal.

Intake and Outtake Operations
  • Lead or support detainee intake, admission, transfer, release, removal, and other outtake operations when assigned.
  • Organize staff assignments and workflow for high-volume arrivals or departures; confirm required records, identity information, documents, and system actions are completed accurately and timely.
  • Coordinate case-processing activities with detention operations to support movement, staging, accountability, property, medical, transportation, and security requirements.
  • Immediately report documentation, identity, legal-status, system-access, timing, or operational issues that could affect safe or lawful processing.

ICE, Facility, and Operational Coordination
  • Serve as the primary shift-level point of contact for the on-duty ICE SDDO regarding taskings, case-processing status, workload priorities, manifest or file discrepancies, and time-sensitive operational issues.
  • Keep the Case Management Coordinator informed of significant taskings, workload conditions, unresolved errors, missed or threatened deadlines, staffing concerns, and requests from ICE or facility management.
  • Communicate regularly with detention operations staff and management when case-management duties require escorts, movement, staging, interviews, hearings, access to records, release coordination, or other operational support.
  • Participate in shift briefings, case reviews, operational meetings, and after-action discussions; accurately communicate assignments, changes, deadlines, and follow-up requirements to assigned staff.
  • Maintain professional working relationships and ensure communications remain within the position's authority; elevate legal, policy, contractual, disciplinary, security, or other matters requiring higher-level review.

Case Processing and Records Responsibilities
  • Perform and oversee the full range of Case Processing Specialist duties, including case and document processing, docket management, data entry, records maintenance, court and criminal-history research, interview scheduling, and administrative support.
  • Ensure compliance with federal privacy requirements, DHS policies, records-retention controls, data-security standards, and restrictions governing personally identifiable and law-enforcement-sensitive information.
  • Support coordination with ICE officers, EOIR, USCIS, OPLA, consulates, courts, legal representatives, and other authorized stakeholders, as assigned.
  • Provide logistical and administrative support, surge coverage, and after-hours assistance when operationally required.

Security and Professional Responsibilities
  • Comply with all facility safety, security, emergency, access-control, key-control, confidentiality, and professional-conduct requirements.
  • Remain alert to information or circumstances affecting safety, security, case integrity, or orderly facility operations and immediately report concerns through the proper chain of command.
  • Ensure supervisory and case-processing duties are performed consistently with company policies, local procedures, post orders, contract requirements, and authorized ICE direction.
  • Perform other related duties as assigned by the Case Management Coordinator or facility management.
  • Required Knowledge, Skills, and Abilities
  • Direct-line supervision, delegation, workload tracking, coaching, staff accountability, and performance documentation.
  • Quality-assurance inspection methods and the ability to review detailed case files, records, databases, and flight manifests for accuracy and compliance.
  • Case management, immigration case processing, detention or correctional operations, records management, intake, release, transfer, and removal workflows.
  • Ability to interpret and apply policies, procedures, directives, checklists, deadlines, and written technical guidance consistently.
  • Ability to identify errors and operational risk, determine appropriate corrective action within assigned authority, and promptly escalate significant concerns.
  • Clear oral and written communication with assigned employees, the Case Management Coordinator, ICE personnel, facility operations staff, management, and other authorized partners.
  • Proficiency with standard office software, case-tracking tools, electronic records systems, and authorized government databases required for the assignment.
  • Ability to manage multiple priorities in a secure, deadline-driven environment while maintaining confidentiality, accuracy, professionalism, and accountability.

Supervisory Accountability
  • The Lead Case Processing Specialist is accountable for the accurate and timely completion of assigned team taskings; appropriate delegation and follow-up; quality and compliance of reviewed work products; timely correction and escalation of deficiencies; effective coordination with the on-duty ICE SDDO and facility operations; and consistent application of local procedures and supervisory expectations. The Lead operates within the authority delegated by the Case Management Coordinator and promptly elevates matters outside that authority.

Management Rights and Other Duties
  • This position description identifies the principal duties and level of responsibility assigned to the position. It is not intended to list every task. Management may assign related duties or modify assignments to meet contract requirements, government direction, staffing needs, emergencies, or other operational conditions.

Qualifications
  • Meet the basic qualification framework established for the Case Processing Specialist position: an accredited associate or bachelor's degree in an appropriate discipline, or an equivalent combination of directly related education and industry experience. The additional two-year experience requirement below applies to this Lead position.
  • At least two years of directly related case-management or case-processing experience, with a demonstrated focus on the creation, completion, review, maintenance, or quality control of records and case files.
  • Prior experience reviewing detention files, custodial records, immigration case files, A-files, law-enforcement documentation, or authorized government databases, and knowledge of immigration case-processing objectives, policies, procedures, and deadlines.
  • Previous lead-worker or management experience is preferred. Relevant work experience demonstrating assignment coordination, quality review, staff guidance, training, accountability, or comparable leadership responsibility may be evaluated and accepted in lieu of formal management experience, subject to management review.
  • Ability to communicate clearly, exercise sound judgment, protect sensitive information, organize competing priorities, and work effectively with ICE personnel, facility management, operations staff, and assigned employees.
  • US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years.
  • Possess accredited associate or bachelor's degree in an appropriate discipline, or an equivalent combination of directly related education and industry experience.
  • Pass a criminal background and consumer credit check (no criminal record).
  • Obtain and maintain a DHS/ICE government clearance.
  • Pass all pre-employment and random drug tests.
  • Pass a medical examination and meet health requirements.
  • At least 21 years of age.
  • Possess a valid state driver's license.

Job ID
2026-25213
Work Type
Hybrid
Company Description
Work Where it Matters
Akima Infrastructure Protection (AIP), an Akima company, is not just another federal management operations contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AIP, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AIP provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AIP delivers the trained personnel, equipment, and processes to safeguard federal assets and provides protective services and detention management operations for critical mission requirements.
As an AIP employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

What Akima employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Akima logo

About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

Social media

FacebookTwitter

View All Akima Jobs

Apply