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Case Opener Jobs (NOW HIRING)

Lovely Law Firm Inc

Case Start Up Case Manager

Conway, SC · On-site

$18.50 - $23.75/hr

Open, organize, and maintain case files in the case management system * Ensure timely requests for initial records (medical, incident reports, etc.) * Accurately document all case activity and ...

Lovely Law Firm Inc.

Case Start Up Case Manager

Conway, SC · On-site

$18.50 - $23.75/hr

Open, organize, and maintain case files in the case management system * Ensure timely requests for initial records (medical, incident reports, etc.) * Accurately document all case activity and ...

OPENING DOORS INC

Case Worker

Sacramento, CA · On-site

$21.25 - $26.56/hr

Opening Doors, Inc., envisions a world in which migrants and refugees lead lives of joy and ... case management services for client survivors of human trafficking including prescreen, intake ...

OPENING DOORS INC

Case Worker

Sacramento, CA · On-site

$21.25 - $26.56/hr

Opening Doors, Inc., envisions a world in which migrants and refugees lead lives of joy and ... case management services for client survivors of human trafficking including prescreen, intake ...

CROSSROADS RHODE ISLAND

Case Manager

Providence, RI

$22 - $27/hr

Current Openings: . Program- Housing Assets- Provides comprehensive, community-based, Permanent Supportive Housing case management services to homeless individuals and families determined to have ...

Crossroads Rhode Island

Case Manager

Providence, RI · On-site

$22 - $27/hr

Current Openings: Program- Housing Assets- Provides comprehensive, community-based, Permanent Supportive Housing case management services to homeless individuals and families determined to have ...

Grant Associates

Case Manager

Washington, DC · Hybrid

$24.04/hr

Case Manager / Career Coach - DC TANF Who We Are Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse ...

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Case Opener information

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How much do case opener jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for case opener in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is a Case Opener?

A Case Opener is typically responsible for opening and preparing cases in a variety of industries, such as legal, healthcare, or logistics. In legal or medical settings, this role may involve creating case files, entering initial data, and ensuring all necessary documentation is in order for further processing. In logistics or manufacturing, a Case Opener could be responsible for physically opening shipments or packages and verifying their contents. The specific duties can vary depending on the industry, but the main goal is to ensure that each case or package is ready for the next stage of processing.

What are the key skills and qualifications needed to thrive as a Case Opener, and why are they important?

To thrive as a Case Opener, you generally need strong organizational skills, attention to detail, and experience in administrative or clerical work, often supported by a high school diploma or equivalent. Familiarity with case management software, document filing systems, and data entry tools is typically required. Excellent communication, discretion, and time management help you interact professionally with clients and colleagues while handling confidential information. These skills ensure efficient case processing, accurate records, and effective support for legal or investigative teams.

What are some common challenges faced by Case Openers in a legal support team and how can they be overcome?

Case Openers often encounter challenges such as managing a high volume of new cases, ensuring accuracy when inputting client information, and meeting tight deadlines for initial documentation. Successful Case Openers develop strong organizational skills and attention to detail, use digital case management systems efficiently, and communicate proactively with attorneys and clients to clarify any missing or unclear information. Regular training and collaboration with team members can also help streamline the process and reduce errors.

What is the difference between Case Opener vs Case Handler?

AspectCase OpenerCase Handler
CredentialsTypically requires basic training or certification in case processingOften requires similar or additional certifications in case management
Work EnvironmentPrimarily office or claims processing centersOffice, claims centers, or fieldwork depending on industry
Industry UsageCommon in insurance, legal, and government sectorsUsed in insurance, legal, and social services industries
Search & Comparison IntentOften compared for entry-level roles or initial case processingCompared for ongoing case management or handling responsibilities

While both roles involve handling cases, a Case Opener typically focuses on initiating and gathering information, whereas a Case Handler manages ongoing case processes. Understanding these differences helps clarify career paths and job expectations within the industry.

What job categories do people searching Case Opener jobs look for? The top searched job categories for Case Opener jobs are:
Case Opener jobs near you
Infographic showing various Case Opener job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 6% As Needed, 4% Full Time, 85% Part Time, 2% Temporary, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $47,743 per year, or $23 per hour.
Case Start Up Case Manager

Case Start Up Case Manager

Lovely Law Firm Inc

Conway, SC • On-site

$18.50 - $23.75/hr

Other

Posted 13 days ago

Job description

Description

Investigations Case Manager

Location: Georgetown, Myrtle Beach, and/or Conway

Department: Pre-Litigation

Reports To: Pre-Litigation Director

Position Overview

The Investigations Case Manager at the Lovely Law Firm is responsible for the early-stage development of personal injury cases. This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly built, documented, and positioned for successful progression. The ideal candidate is detail-oriented, proactive, and skilled in gathering critical information quickly and accurately.

________________________________________

Key Responsibilities

Case Intake & Investigation

  • Conduct detailed client interviews to gather facts related to incidents, injuries, and damages 
  • Initiate insurance claims and verify coverage, adjuster, and claim details 
  • Collect and secure key evidence (police reports, photos, witness information, statements) 
  • Preserve all necessary evidence
  • Complete initial client contact within 24 hours of case assignment 

Client Communication

  • Serve as the primary client contact during the investigation phase 
  • Clearly guide clients through the intake process and next steps 
  • Gather and document critical information, including: 
  • Medical treatment status 
  • Property damage details 
  • Lost wages and employment information 
  • Photos and supporting documentation 
  • Maintain consistent follow-up to obtain missing or incomplete information 

Case Setup & Documentation

  • Open, organize, and maintain case files in the case management system 
  • Ensure timely requests for initial records (medical, incident reports, etc.) 
  • Accurately document all case activity and communications 
  • Identify potential liens, prior claims, and additional involved parties early 
  • Prepare files for handoff to the Case Management or Demand team 

Coordination & Support

  • Collaborate with Pre-Litigation Director and attorneys to review findings and determine case direction 
  • Schedule initial attorney-client calls and assist with case evaluation needs 
  • Coordinate with internal teams to ensure smooth case onboarding 

________________________________________

Qualifications

  • Experience in personal injury, legal intake, or case management preferred 
  • Strong investigative, organizational, and communication skills 
  • Ability to manage multiple cases in a fast-paced environment 
  • Detail-oriented with strong documentation habits 
  • Proficient in case management software and standard office tools 

________________________________________

Key Performance Indicators (KPIs)

  • Initial client contact within 24 hours of assignment 
  • Timely completion of case intake and investigation 
  • Accuracy and completeness of case documentation 
  • Successful and efficient case handoff to next phase 

________________________________________

Why Join Us

At the Lovely Law Firm, you'll play a critical role in building strong cases from the ground up while delivering exceptional client service in a fast-paced, team-oriented environment. We provide tools and training to help you be successful part of team. Check out our careers page at our website www.justiceislovely.com 



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