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Case Opener Jobs (NOW HIRING)

Polk County (WI)

Case Manager

Balsam Lake, WI · On-site

$30.74/hr

Open and maintain consumer case records and files according to established standards and timelines, Prepare necessary correspondence, required narratives, eligibility reviews and other incoming ...

Polk County, WI

Case Manager

Balsam Lake, WI · On-site

$30.74/hr

Community Services Division Opening Date: 08/17/2026 Closing Date: 8/31/2026 11:59 PM Central Description Case Manager position is responsible for identifying and assessing complex individual, family ...

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How much do case opener jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case opener in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is a case opener?

A Case Opener is typically responsible for opening and preparing cases in a variety of industries, such as legal, healthcare, or logistics. In legal or medical settings, this role may involve creating case files, entering initial data, and ensuring all necessary documentation is in order for further processing. In logistics or manufacturing, a Case Opener could be responsible for physically opening shipments or packages and verifying their contents. The specific duties can vary depending on the industry, but the main goal is to ensure that each case or package is ready for the next stage of processing.

What are the key skills and qualifications needed to thrive as a case opener, and why are they important?

To thrive as a Case Opener, you generally need strong organizational skills, attention to detail, and experience in administrative or clerical work, often supported by a high school diploma or equivalent. Familiarity with case management software, document filing systems, and data entry tools is typically required. Excellent communication, discretion, and time management help you interact professionally with clients and colleagues while handling confidential information. These skills ensure efficient case processing, accurate records, and effective support for legal or investigative teams.

What are some common challenges faced by case openers in a legal support team and how can they be overcome?

Case Openers often encounter challenges such as managing a high volume of new cases, ensuring accuracy when inputting client information, and meeting tight deadlines for initial documentation. Successful Case Openers develop strong organizational skills and attention to detail, use digital case management systems efficiently, and communicate proactively with attorneys and clients to clarify any missing or unclear information. Regular training and collaboration with team members can also help streamline the process and reduce errors.

What is the difference between Case Opener vs Case Handler?

AspectCase OpenerCase Handler
CredentialsTypically requires basic training or certification in case processingOften requires similar or additional certifications in case management
Work EnvironmentPrimarily office or claims processing centersOffice, claims centers, or fieldwork depending on industry
Industry UsageCommon in insurance, legal, and government sectorsUsed in insurance, legal, and social services industries
Search & Comparison IntentOften compared for entry-level roles or initial case processingCompared for ongoing case management or handling responsibilities

While both roles involve handling cases, a Case Opener typically focuses on initiating and gathering information, whereas a Case Handler manages ongoing case processes. Understanding these differences helps clarify career paths and job expectations within the industry.

What job categories do people searching Case Opener jobs look for?

The top searched job categories for Case Opener jobs are:

Case Opener jobs near you
Infographic showing various Case Opener job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Bilingual Personal Injury Sr Case Manager

LAW OFFICES OF BOB NEHORAY

Los Angeles, CA • On-site

$28 - $40/hr

Full-time

Posted 18 days ago

Job description

Personal Injury Sr Pre-Litigation Case Manager (Bilingual Spanish/English)
Location: Encino, CA
Job Type: Full-Time
Practice Area: Plaintiff-Side Personal Injury
Overview
We are seeking an experienced Personal Injury Pre-Litigation Sr. Case Manager to join our growing plaintiff-side personal injury practice. This role requires a self-sufficient professional who can manage a full pre-litigation caseload from intake through settlement in a fast-paced environment. This is NOT a remote or hybrid role.
Responsibilities
  • Manage a full pre-litigation caseload from case opening through settlement
  • Serve as primary point of contact for clients
  • Open and maintain electronic case files and detailed case notes
  • Request, track, and organize medical records and billing
  • Coordinate and schedule medical treatment
  • Handle property damage and loss-of-use claims
  • Identify and assist with Medi-Cal and Medicare lien issues
  • Communicate with insurance adjusters, medical providers, and vendors
  • Draft routine correspondence and documents for attorney review
  • Write Demands
  • Negotiate medical bills
  • Settle cases during pre-lit phase
  • Ensure deadlines and compliance with firm procedures
Requirements
  • Bilingual Spanish/English (read, write, speak) — REQUIRED
  • 5+ years of personal injury pre-litigation experience
  • Strong knowledge of PI pre-litigation processes
  • Experience handling medical records, treatment coordination, and property damage
  • Familiarity with Medi-Cal and Medicare liens
  • Highly organized and detail-oriented
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office and Filevine
  • Able to work independently and as part of a team
Ideal Candidate
  • Positive attitude
  • Works well with others / team player
  • Manages cases independently with minimal supervision
  • Proactive, reliable, and solutions-oriented
  • Comfortable in a high-volume, deadline-driven environment
  • Professional, client-focused, and detail-oriented
Job Type: Full-time
Work Location: In person