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Case Opener Jobs (NOW HIRING)

Case Administrator/ECRO

New Orleans, LA ยท On-site +1

$44K - $80K/yr

Process new case files. Verify the statistical opening information in the court's automated system for accurately reporting cases to the Administrative Office. Ensure event codes are entered ...

Case Manager - School Based

Detroit, MI ยท On-site

$21 - $26/hr

Works collaboratively with School Administration, Personnel and Program Supervisor as point of access while following all case Opening/Closing procedures. Participates as a member of an ...

Eagle's Trace by Erickson Senior Living Join our team as a Case Manager, also known as a Care ... Growth Opportunities - grow with the company as we open new communities and expand on our existing ...

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Case Opener information

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How much do case opener jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for case opener in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is a Case Opener?

A Case Opener is typically responsible for opening and preparing cases in a variety of industries, such as legal, healthcare, or logistics. In legal or medical settings, this role may involve creating case files, entering initial data, and ensuring all necessary documentation is in order for further processing. In logistics or manufacturing, a Case Opener could be responsible for physically opening shipments or packages and verifying their contents. The specific duties can vary depending on the industry, but the main goal is to ensure that each case or package is ready for the next stage of processing.

What are the key skills and qualifications needed to thrive as a Case Opener, and why are they important?

To thrive as a Case Opener, you generally need strong organizational skills, attention to detail, and experience in administrative or clerical work, often supported by a high school diploma or equivalent. Familiarity with case management software, document filing systems, and data entry tools is typically required. Excellent communication, discretion, and time management help you interact professionally with clients and colleagues while handling confidential information. These skills ensure efficient case processing, accurate records, and effective support for legal or investigative teams.

What are some common challenges faced by Case Openers in a legal support team and how can they be overcome?

Case Openers often encounter challenges such as managing a high volume of new cases, ensuring accuracy when inputting client information, and meeting tight deadlines for initial documentation. Successful Case Openers develop strong organizational skills and attention to detail, use digital case management systems efficiently, and communicate proactively with attorneys and clients to clarify any missing or unclear information. Regular training and collaboration with team members can also help streamline the process and reduce errors.

What is the difference between Case Opener vs Case Handler?

AspectCase OpenerCase Handler
CredentialsTypically requires basic training or certification in case processingOften requires similar or additional certifications in case management
Work EnvironmentPrimarily office or claims processing centersOffice, claims centers, or fieldwork depending on industry
Industry UsageCommon in insurance, legal, and government sectorsUsed in insurance, legal, and social services industries
Search & Comparison IntentOften compared for entry-level roles or initial case processingCompared for ongoing case management or handling responsibilities

While both roles involve handling cases, a Case Opener typically focuses on initiating and gathering information, whereas a Case Handler manages ongoing case processes. Understanding these differences helps clarify career paths and job expectations within the industry.

Infographic showing various Case Opener job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 6% As Needed, 4% Full Time, 85% Part Time, 2% Temporary, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $47,743 per year, or $23 per hour.

Case Administrator/ECRO

U.S. Courts

New Orleans, LA โ€ข On-site, Remote

$44K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Summary
The United States Bankruptcy Court for the Eastern District of Louisiana is accepting applications for the position of full-time Case Administrator/Electronic Court Recording Operator (ECRO) in New Orleans, Louisiana.
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Duties
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The incumbent manages the progression of bankruptcy cases and related proceedings from case opening to final disposition. The incumbent is fully proficient in administration and maintenance of the official case records. The incumbent performs quality control and docketing, monitors the completion of the required procedural steps, and performs the necessary noticing, administrative, and clerical tasks. The Case Administrator prepares case documents for appeal, reviews filed documents to determine conformity, takes appropriate action, and ensures that all orders and automated entries are appropriately and accurately docketed. As Electronic Recorder Operator (ECRO) this individual regularly ensures proper recording of court proceedings.
DUTIES AND RESPONSIBILITIES:
  • Provide information, forms, and electronic case filing (ECF) instruction to external customers. Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Balance cash drawer at the end of the day.
  • Process new case files. Verify the statistical opening information in the court's automated system for accurately reporting cases to the Administrative Office. Ensure event codes are entered accurately.
  • Manage bankruptcy cases to ensure timely progression from case opening to final disposition.
  • Review, identify, and research the accuracy, timeliness, and quality of data entered into the case record.
  • Prepare and analyze required reports to ensure that all case files and related information are accessible and adhere to quality assurance standards.
  • Make corrections to the case record to comply with local and national procedures.
  • Process notices of appeal and appeal-related documents.
  • Run miscellaneous daily reports and examine cases on a regular basis for discharge and closing, ensuring that required documents are filed and all procedures completed (check for pending motions, fees due, pending deadlines, and hearings). Ensure compliance with local rules and procedures.
  • Perform ECRO duties for court proceedings, including setting up and trouble-shooting courtroom technology equipment and software. Attend court sessions and conferences. Annotate accurate log notes during proceedings and monitor courtroom technology to ensure proper recording.
  • Communicate effectively with customers and external filers and assist attorneys and the public with questions regarding bankruptcy procedures, status of cases and dates and locations of hearings.
  • Prepare and ship records to or retrieves records from the appropriate Federal Records Center.
  • Scan, copy, files, pick-up, sort, and process incoming mail. Receive and stamp incoming documents.
  • Create copies of documents or other court forms for court personnel, attorneys, and others requesters. Certify court documents.
  • Provide backup coverage for team members and other departments as required.
  • Perform all other duties as assigned.

Requirements
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Conditions of employment
  • Applicants must be a U.S. citizen or eligible to work in the United States.
  • Hiring of the successful applicant will be contingent upon the satisfactory completion of a background check.
  • The United States Bankruptcy Court requires employees to adhere to a code of conduct and business dress code which is available upon request.
  • The Federal Financial Reform Act requires direct deposit of federal wages for Court employees.

Qualifications
MINIMUM QUALIFICATIONS:
Applicants must possess a high school diploma or equivalent. Additionally, the successful applicant must have two years of general experience, defined as: progressively responsible clerical or administrative experience, such as that obtained in law firms, legal offices, financial institutions, educational facilities, social service organizations, insurance companies, real estate and title offices, corporate headquarters or human resources/payroll operations; experience working in web-based environments; and data entry skills involving the use of automation and specialized terminology.
The successful applicant must be able to demonstrate that he or she can apply a body of rules, regulations, directives, or laws to a given scenario, and he or she must have the ability to apply concepts to determine the appropriate action to be taken.
The successful applicant must have excellent computer skills with a demonstrated history of accuracy and quality assurance, and he or she must possess excellent proofreading skills and attention to detail.
Because this position involves communication by phone, by email, and in person with the public, chambers staff, and other court users, the successful applicant must possess exceptional verbal and written communication skills.
Finally, the successful applicant must be self-motivated and dependable; possess excellent organizational, interpersonal, team building, and analytical skills; possess tact, good judgment, and initiative; be able to process a high volume of documents and prioritize and complete multiple tasks on a daily basis; work harmoniously in a team environment to meet the court's needs; and maintain a professional appearance and demeanor.
Education
Applicants must possess a high school diploma or equivalent.
PREFERRED QUALIFICATIONS:
A bachelor's degree from an accredited college or university and/or completion of a paralegal certificate is highly preferred; prior experience with a federal or state court and/or familiarity with electronic case filing, especially the court's automated system, is highly desirable.
Additional information
Detailed vacancy announcement may be accessed at: https://www.laeb.uscourts.gov/employment.
The position will be open until filled and may be closed without further notice.
All Clerks Office employees are excepted service appointments and as such are "at will" employees that can be terminated with or without cause by the Court at anytime and are also subject to continued funding.
The Court is an equal opportunity employer which encourages minority applicants.
The U.S. Bankruptcy Court provides reasonable accommodations to applicants with disabilities.
Applicants are advised that false statements or omission of information on any application materials or the inability to meet the aforementioned conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
The Court is not authorized to reimburse candidates for travel in connection with an interview or to pay relocation expenses to the successful candidate.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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Benefits include:
  • Participation in the Federal Employees Retirement System (FERS) and Thrift Savings Plan (similar to a 401K plan with employer matching contributions)
  • Federal Employees Health Benefits
  • Federal Employee Group Life Insurance
  • Federal Employees Dental and Vision Programs
  • Flexible Benefits Program
  • Long Term Care Insurance
  • 11 paid holidays in addition to paid vacation and sick leave
  • Some telework may be available depending on the court's needs

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