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Case Management Internship Jobs in Michigan (NOW HIRING)

Lighthouse

Family Shelter Case Manager

Pontiac, MI · On-site

$43K/yr

Provide intensive, weekly case management to individuals and families experiencing homelessness ... interns, and volunteers. * Assist with front-desk operations, answering phones, and crisis calls as ...

The Guidance Center

Case Manager Adults

Taylor, MI · Hybrid

$25.82/hr

Conduct case management assessments to identify areas of need and service preferences; * Gather and ... Must have one year of experience (may include time spent in fieldwork or internship) treating or ...

State of Michigan

FOA METRO Internship

Detroit, MI · On-site

Internship - Non Paid Job Number: 4761-26-001-Metro-Internship Department: Corrections - Field ... Students will have the opportunity to become involved in real-time case management by assisting ...

State of Michigan

FOA METRO Internship

Detroit, MI

Students will have the opportunity to become involved in real-time case management by assisting ... If offered an internship, applicants will be required to complete the program, fingerprint screen ...

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Case Management Internship information

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How much do case management internship jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for case management internship in Michigan is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.47 per hour, depending on experience, location, and employer.

What is the difference between Case Management Internship vs Social Work Internship?

AspectCase Management InternshipSocial Work Internship
Required CredentialsOften pursuing related degrees; certifications varyLikewise, pursuing social work degrees; certifications may be required
Work EnvironmentHealthcare, social services, community agenciesSimilar settings: healthcare, social services, community organizations
Employer & Industry UsageUsed by healthcare providers, social service agenciesCommonly used in social service agencies, nonprofits
Comparison Search IntentYes, often compared for entry-level roles in social servicesYes, similar search intent for internships in social work

Both internships prepare students for careers in social services, with overlapping environments and credentials. The main difference lies in focus: Case Management Internships emphasize coordinating care and services, while Social Work Internships focus on broader client advocacy and support. Choosing between them depends on your career goals within social services.

What are the key skills and qualifications needed to thrive as a case management intern, and why are they important?

To thrive as a Case Management Intern, you generally need a background in social work, psychology, or a related field, along with strong organizational and research skills. Familiarity with case management software, documentation systems, and basic Microsoft Office tools is often expected. Excellent communication, empathy, and problem-solving abilities help interns build rapport with clients and support interdisciplinary teams. These competencies are important for effectively coordinating resources, supporting client needs, and learning foundational case management practices.

What types of cases and client populations will I typically support during a case management internship?

During a Case Management Internship, you can expect to work with diverse client populations such as individuals experiencing homelessness, families in crisis, youth, older adults, or people with mental health or substance use challenges. The specific cases you handle will depend on the agency’s focus, but interns are commonly involved in client intake, needs assessments, resource referrals, and follow-up support. You'll likely collaborate closely with social workers, healthcare providers, and community resource organizations. This exposure provides valuable hands-on experience in client advocacy, interagency communication, and practical problem-solving.

What is a case management internship?

A Case Management Internship is a hands-on training program where students or recent graduates work under the supervision of experienced case managers to learn how to coordinate care and services for clients in settings like healthcare, social services, or nonprofit organizations. Interns typically assist with client assessments, documentation, planning, and follow-up, gaining practical experience in helping individuals access resources and support. This internship is valuable for those seeking careers in social work, healthcare, or human services, as it provides real-world experience working with diverse populations and multidisciplinary teams.
What are the most commonly searched types of Case Management jobs in Michigan? The most popular types of Case Management jobs in Michigan are:
What are popular job titles related to Case Management Internship jobs in Michigan? For Case Management Internship jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Case Management Internship jobs in Michigan look for? The top searched job categories for Case Management Internship jobs in Michigan are:
What cities in Michigan are hiring for Case Management Internship jobs? Cities in Michigan with the most Case Management Internship job openings:
Case Management Internship jobs near you
Infographic showing various Case Management Internship job openings in Michigan as of August 2026, with employment types broken down into 4% Internship, 86% Full Time, 6% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $45,277 per year, or $21.8 per hour.

Family Shelter Case Manager

Lighthouse

Pontiac, MI • On-site

$43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

Job description

Job Description
About Lighthouse
Lighthouse MI is a growing non-profit, established in 2019 when Lighthouse of Oakland County and South Oakland Shelter joined forces to offer a stronger collective response to poverty in our Metro Detroit community. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors who need it most by offering assistance with emergency basic needs alongside housing programs and supportive services designed to support long-term economic stability. Lighthouse owns and operates Spero Housing Group, a subsidiary non-profit dedicated specifically to developing and operating high quality affordable and supportive housing for persons of low and moderate income, as well as HandUp, a community and crowdfunding platform serving 100+ homeless service agencies and their clients across the United States.
Position Summary
The Case Manager will work directly with the families within Lighthouse's Emergency Family Shelter. The Case Manager will provide housing case management and connect households with resources to obtain and sustain housing. These services will focus on assisting households alleviate their immediate housing crisis, identify additional services needed and work with households to expedite their transition into positive, permanent housing. The ideal candidate will have great communication skills and critical thinking skills to coordinate services and resources for the household. The ideal candidate will also have great interpersonal skills to develop relationships with clients for continued engagement to resolve their homelessness.
Responsibilities & Duties
  • Perform screenings and intakes for the shelter program via the Homeless Management Information System (HMIS)
  • Maintain a caseload of 15-20 households,
  • Manage the nightly check-in process for the shelter program,
  • Provide nightly communication to the shelter team regarding new clients, exited clients, and any specific needs or requests,
  • Provide intensive, weekly case management to individuals and families experiencing homelessness,
  • Assist in providing weekly daytime or evening support at our shelter locations,.
  • Complete asset/needs assessments and assist clients in developing and implementing an Individual Service Plan outlining their goals and relevant action steps,
  • Use the Mainstream Benefits Access Tool to screen and connect households to appropriate benefits,
  • Screen and connect households to various internal and external housing programs and resources,
  • Assist households in searching for and locating affordable housing including securing documents needed to apply for housing,
  • Complete Housing Quality Standards (HQS) Inspections when moving a client into housing
  • Complete timely case notes and service transactions via HMIS and collect needed data to support the measurement of program outcomes,
  • Complete shelter exit interviews, and assist individuals transitioning out of shelter with discharge planning,
  • Refer clients to Follow-up Care program, upon exiting the shelter into housing,
  • Foster inter-agency collaborative solutions to help clients attain long-term stability,
  • Ensure the proper maintenance of client files and records,
  • Assist with rotating emergency phone support as needed,
  • And assist with after hours remote access to the building for clients, as needed.

Other Core Responsibilities
  • Foster and coordinate inter-agency collaborative solutions and referrals to help clients connect with shelter, meet their goals, and attain long-term stability.
  • Ensure the proper maintenance of client related files and records.
  • Continuously improve and consistently implement various case management and data collection tools.
  • Enforce program rules, policies, and procedures and uphold agency values to maintain a safe, client-centered, and inclusive environment for clients, staff, interns, and volunteers.
  • Assist with front-desk operations, answering phones, and crisis calls as needed.
  • Participate in internal and external task-forces and committees working to assist the homeless population.

Minimum Qualifications
  • Lived or professional experience working with people experiencing homelessness or extreme levels of poverty in the US.
  • 1+ years' experience in a role directly or indirectly related to human/social services, homeless and re-housing services, and/or case management
  • Bachelor's Degree from a 4-year accredited college or university within a related field or an additional four years of relevant experience
  • Reliable transportation and maintenance of automobile insurance
  • Valid driver's license, Lighthouse reserves that right to require a driving record check with respect to any employee where driving is an essential function of the position.
  • Knowledgeable in with Microsoft Office Suite and Google Apps,
  • Flexibility and the capacity to prioritize tasks in a rapidly changing environment
  • Ability to multitask effectively in a fast paced environment
  • Ability to work with a challenging and diverse population
  • Ability to work evenings and weekends.

Preferred Qualifications
  • BSW from a 4-year accredited college or university or master's degree in a related field
  • 2+ years' experience in a role directly or indirectly related to a human/social services and/or case management
  • An understanding of the social constructs impacting those experiencing economic instability,
  • Knowledge of the social services landscape in Oakland County and surrounding areas
  • HMIS experience
  • Ability to self-regulate and work independently while coordinating with other staff
  • An appetite for innovation and creative problem-solving
  • Harm Reduction, Trauma Informed Care, Housing First, and SPDAT training
  • Proven ability to work effectively with racially and ethnically diverse clients and teams
  • Experience in managing and leading teams
  • Ability to build consensus and resolve conflict; exhibits willingness to have difficult conversations.
  • Exceptional communication ability, both written and oral.
  • Ability to listen and accept feedback constructively.
  • Possess high emotional intelligence skills.
  • Unwavering personal integrity.
  • Ability to lead in a fast paced, demanding, constantly changing environment

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Physical Demands:
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Contact with the public in office environments may risk exposure to irrational/hostile behavior, contagious diseases, or contact with domestic animals. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent benefit package including medical, dental, vision, life, matching 401(k), and more.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Lighthouse is an equal opportunity employer, and does not discriminate against any qualified individual based on race, creed, religion, national origin, color, status as a veteran, gender or gender identity, sex, age, sexual preference or orientation, marital status, disability, income, weight, or any other basis prohibited by law.
Applicants should submit a cover letter and resume online via JobScore.
Applications will be accepted on a rolling basis, until the position is filled.
No phone or e-mail inquiries, please.

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