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Case Management Director Jobs in Silver Spring, MD

CHANGING PERCEPTIONS

Reentry Case Manager

Washington, DC · On-site

$57K/yr

... direct case management services to participants, addressing barriers to employment, housing, healthcare, education, and other essential areas. This role requires a trauma-informed, empathetic ...

CHANGING PERCEPTIONS

Reentry Case Manager

Washington, DC · On-site

$57K/yr

... direct case management services to participants, addressing barriers to employment, housing, healthcare, education, and other essential areas. This role requires a trauma-informed, empathetic ...

CHANGING PERCEPTIONS

Reentry Case Manager

Washington, DC · On-site

$57K/yr

... direct case management services to participants, addressing barriers to employment, housing, healthcare, education, and other essential areas. This role requires a trauma-informed, empathetic ...

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Case Management Director information

See Silver Spring, MD salary details

$46.5K

$127.8K

$206.2K

How much do case management director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for case management director in Silver Spring, MD is $127,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,300.00 and $146,300.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
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Case Management Director jobs near you

Case Manager

Collaborative Solutions for Communities

Washington, DC • On-site

$67K/yr

Full-time

Re-posted 10 days ago

Job description

The Case Manager, under the direct supervision of the Program Manager and general supervision of the Family Services Director, is responsible for providing resources and referrals to families, conducting home visits, and advocating for families within the context of their team assignment The incumbent is responsible for maintaining documentation for their assigned cases and completing agency assessments, case plans, and other forms as necessary. S/he is also responsible for providing outreach services that employ prevention and intervention techniques and conducting collateral visits. Lastly, the incumbent will provide rotating emergency coverage.
PRINCIPLE ACCOUNTABILITIES
  • Home Visits � Conduct and schedule home visits with clients to monitor the level of family functioning and stability to ensure housing, clothing and food needs are adequate. Build and maintain trust and rapport with families. Build on the strength of family to assist them in meeting their needs and respond to crisis and stress appropriately. Report incidents of child abuse and neglect and assist the family in modifying behaviors and/or conditions or refer to appropriate resources.
  • Case Management � Identify and articulate critical issues confronting the family. Review intake summary and in collaboration with the case manager, determine course of action(s). Regularly review data system to ensure the proper maintenance of documentation by staff of interactions among family members during home visits. Assist assigned social workers with obtaining the proper resources needed for clients.
  • Resource and Referral � Investigate resources in the community to meet the needs of clients. Ensure the maintenance of a current and up-to-date listing of all community-based programs, schools, civic associations, churches and businesses to assist clients in obtaining food, clothing, housing, employment, furniture etc. Provide housing relocation assistance for working with The Community Partnership and landlords. Ensure 24-hour accommodation for homeless client that provides rehabilitative and supportive services designed for stabilization. Maintain working relationships with outside agencies to promote the work of CSC, keep abreast of issues, and to advocate for client services.
  • Emergency Coverage � Provide emergency coverage to ensure support is available when clients are in need. Receive calls and determine level of priority and respond as appropriate. Responds to critical situations in a timely manner.

Education
Bachelor of Arts Degree in Social Work, Education or Psychology or 2-3 years work experience in the field of social work and case management. Knowledge of community resources. Excellent oral, written and interpersonal skills.
Annual Salary: $67,000

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