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Case Management Associate Jobs in Cleveland, OH (NOW HIRING)

The Centers

Case Manager Behavioral Health

Cleveland, OH · On-site

$20 - $24.30/hr

Bachelor's degree, Associates degree or High school diploma with three years of relevant work ... Case Management position please apply at: www.thecentersohio.org. The Centers is an Equal ...

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How much do case management associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for case management associate in Cleveland, OH is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.73 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Cleveland, OH?

The most popular types of Case Management jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Case Management Associate jobs?

Cities near Cleveland, OH with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $40,796 per year, or $19.6 per hour.

Case Manager Behavioral Health

thecenters

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

We’re seeking a full-time Professional I, Behavioral Health Specialist/Case Manager to provide individualized support, behavioral healthcare and non-healthcare services to clients who are overcoming and/or in the recovery stages of behavioral disorders such as mental illness, drug and substance abuse challenges 

The ideal candidate will have: 

  • Bachelor's degree, Associates degree or High school diploma with three years of relevant work experience in the social services field. 
  • A valid driver’s license in the State of Ohio with access to an insured vehicle for client transportation. 
  • The ability and desire to work closely with other team members. 
  • The ability to form effective therapeutic relationships to engage clients in the mutual assessment of problems and goal-setting, and to help coordinate care plans from initial contact through end of service. 

As a team member at The Centers, you’ll enjoy:  

  • Comprehensive benefits package, including health, vision and dental insurance  
  • Employee Assistance Program 
  • Life Insurance Retirement Savings (401k) with a company contribution 
  • And more! 

About Us

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering a belonging community where our team members thrive. 

To be considered for the Professional I, Behavioral Health Specialist; Case Management position please apply at: www.thecentersohio.org. 

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