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Case Management Associate Jobs in Connecticut (NOW HIRING)

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Case Management Associate information

See Connecticut salary details

$10

$18

$28

How much do case management associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for case management associate in Connecticut is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the most commonly searched types of Case Management jobs in Connecticut?

The most popular types of Case Management jobs in Connecticut are:

What cities in Connecticut are hiring for Case Management Associate jobs?

Cities in Connecticut with the most Case Management Associate job openings:

Infographic showing various Case Management Associate job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,088 per year, or $18.8 per hour.

Family Specialist/Fatherhood-Case Mgr I

Catholic Charities

Hartford, CT โ€ข On-site

$21 - $24/hr

Full-time

Re-posted 22 days ago


Job description

POSITION SUMMARY

This position is reserved for an experienced human service professional who works with a considerable degree of independence. This position provides administrative support to the Family Center while providing coordination of all basic human needs services and, assistance with center recruitment, marketing, and community involvement, and case management services. This person will facilitate healthy relationship, responsible parenting and economic stability groups.


GENERAL DUTIES/ RESPONSIBILITIES:

Outreach Duties:

  • Works with agency staff to market programs to parents and or area stakeholders to ensure all programs reach full capacity.
  • Distribute calendars and flyers monthly for up-coming events at the center
  • Participate in area events and meetings to market programs and promote collaborations


Retention Duties:

  • Intakes all program participants to assess the comprehensive needs of families
  • Refers and advocates for families to ensure that they get the support services they need such as but not limited to mental health, health, health insurance, housing, food, energy assistance, and employment.
  • Provides a peer to peer model of support to all families to effectively meet their needs


Center Duties:

  • Provides program and administrative support to all center programs
  • Provides early childhood programming for children
  • Provides parenting education to families
  • Coordinates all of the center’s basic human needs programs and services
  • Completes required documentation for family assessments and evaluation materials for reporting
  • Provides case management services, maintaining detailed records for each family
  • Maintain the cleanliness and order of the center and materials.
  • Collaborates with other community providers to bring diverse and needed programs to the center
  • Attend trainings and meetings


Fatherhood Duties:

  • Exhibits leadership in Fatherhood activities in the assigned area.
  • Provides direct services including but not limited to case management services and facilitating healthy relationship, responsible parenting and economic stability groups.
  • Completes all necessary paperwork for direct service activity.
  • Ensures and maintain up to date, complete and confidential client records in Apricot 360.
  • Provides leadership with program outreach, recruitment and client retention.
  • Promotes the activities and services of the local Fatherhood Project within the local community
  • Participates in local and statewide initiatives to promote fatherhood
  • Participates in ongoing training (enhancing personal skills and knowledge) to remain current in the literature and promising practices and to provide up-to date information
  • Models effective approaches and encourages positive change through reflective practice

PQI Functions

o Ensure the consistent accurate collection of the data

o Identify patterns and trends for program

o Use results of data to inform supervisor of trends that may impact services

o Accept and carry out other related duties upon request


QUALIFICATIONS:

  • Associates Degree, preferably in a human services, early childhood education, social work or related field preferred. Or a High School/GED with knowledge of Community Resources.
  • Excellent oral and written communication skills.
  • Proficient in Microsoft environment, notably Word, Excel and Outlook.
  • Bi-lingual (Spanish/English) strongly encouraged.
  • Cultural competence. Must value the differences and integration of cultural attitudes, beliefs, and practices into programming.
  • Must have networking abilities, knowledge of child development, family focus best practice, ability to establish community partnerships and knowledge of resources.
  • The candidate must have high levels of personal characteristics including, but not limited to the following: enthusiasm, competency, empathy, and warmth. The candidate must also be firm but fair, encourage self-efficacy and model pro-social beliefs.
  • The candidate must be flexible, with a high degree of motivation, exercise good judgment, and be able to work independently.