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Case Management Assistant Jobs in Connecticut (NOW HIRING)

Supervise showers and assist client with all shower related needs * Be proficient with CT HMIS system and enter data as directed * Support Manager by completing pre-screenings, intake/admission, case ...

Case Manager

Danbury, CT

$20.50 - $26.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ... Utilization management and case management experience preferred. Knowledge of computer software and ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ... Utilization management and case management experience preferred. Knowledge of computer software and ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ... Utilization management and case management experience preferred. Knowledge of computer software and ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ... Utilization management and case management experience preferred. Knowledge of computer software and ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ... Utilization management and case management experience preferred. Knowledge of computer software and ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ... Utilization management and case management experience preferred. Knowledge of computer software and ...

Case Manager

New Haven, CT

$20 - $26/hr

... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ... Utilization management and case management experience preferred. Knowledge of computer software and ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... management. * 1.1 Establishes a system for coordinating the care of a patient throughout the ... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ...

Case Manager

New Haven, CT · On-site

$20 - $26/hr

... management. * 1.1 Establishes a system for coordinating the care of a patient throughout the ... Assist clinicians in documenting the appropriateness of admissions and continued stays * 4.1 ...

Case Manager

Hartford, CT

$20.25 - $26/hr

... management of payments. * Office Support: Assist with various office tasks and contribute to ... Experience with case management systems is an advantage. * Interpersonal Skills: Strong ...

Provide 5-40 hours of case management services * Must have safe, reliable vehicle. Mileage ... Monitor educational status, including attendance and grades * Assist clients with preparing a ...

Case Manager

Waterbury, CT · On-site

$20.50 - $26.25/hr

Has overall accountability for the utilization management and transition management for patients ... Analytical abilities to assist in obtaining solutions to problems. * Able to work independently and ...

Case Manager

Waterbury, CT

$20.50 - $26.25/hr

Has overall accountability for the utilization management and transition management for patients ... Analytical abilities to assist in obtaining solutions to problems. * Able to work independently and ...

BOOST Case Manager

Hartford, CT · On-site

$19.76/hr

Case Management & Participant Support * Establish and maintain positive, supportive relationships with BOOST participants. * Assist participants in enrolling in local colleges, universities, training ...

Successfully engage clients in services as demonstrated by client completion rates, maintained or increased client functioning and client satisfaction rates. * Assist in case management services ...

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Case Management Assistant information

See Connecticut salary details

$12

$20

$28

How much do case management assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for case management assistant in Connecticut is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What are the most commonly searched types of Case Management jobs in Connecticut?

The most popular types of Case Management jobs in Connecticut are:

What are popular job titles related to Case Management Assistant jobs in Connecticut?

For Case Management Assistant jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Connecticut look for?

The top searched job categories for Case Management Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Case Management Assistant jobs?

Cities in Connecticut with the most Case Management Assistant job openings:

Infographic showing various Case Management Assistant job openings in Connecticut as of August 2026, with employment types broken down into 91% Full Time, 3% Part Time, 3% Temporary, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $42,063 per year, or $20.2 per hour.

Care Management Assistant- 40hrs

Connecticut Children's

Hartford, CT • On-site

Full-time

Posted 17 days ago


Connecticut Children's Medical Center rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

222nd of 1,059 rated hospitals


Job description

The Care Management Assistant (CMA), functions as a member of the multidisciplinary health care team with guidance from the nurse case managers, social workers and utilization review nurses. The CMA provides broad scale administrative, project, and operations support to the Center for Care Coordination inpatient teams, within the hospital setting. In addition, this position works closely with the Case Management, Social Work and Utilization Review staff to provide discharge planning assistance to RN Case Managers and Social Workers.  All administrative and support activities are completed in accordance with CT Children's and department policies and procedures.

Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team. 

Education and/or Experience Required:

  • Education: GED or High School Diploma required

Education and/or Experience Preferred:

  • Education: Associate's Degree preferred
  • Experience:  5-7 years of increasing experience directly related to supporting children/families in a pediatric setting

Knowledge, Skills and Abilities:

Knowledge:

  • Knowledge of pediatric growth and development 0-21 yrs.
  • Demonstrates current knowledge of Nurse Case Manager, Utilization Review Nurse, and Social Work activities as appropriate and seeks professional help when unfamiliar with specific regulations or department policies and procedures.
  • Applies understanding of payer reimbursements and contracted terms to identify denied services.

Skills:

  • Proficient in Word, Excel.
  • Ability to prioritize the department's needs in an organized manner based on available resources of time and personnel.
  • Collaborates with department leaders to ensure seamless transitions in function and maintain information flow.
  • Demonstrates effective communication skills using interest-based communication and following chain-of-command.

Abilities:

  • Communicate effectively and efficiently to internal and external customers.
  • Prioritize responsibilities and adjusts time to accommodate the needs of the department.
  • Organize and manage projects.
  • Collect data and input according.
     
  • Support case managers, social workers and utilization review staff with discharge planning process, DME, administrative tasks. -20%
  • Conduct discharge follow-up phone calls as needed in conjunction with other Center inpatient and outpatient staff. -5%
  • Assist families with resolving issues and/or escalate to case management, providers etc. to assist families. 10%
  • Manage DME inventory: supply, storage, and track issues. -5%
  • Assist with tracking of Center metrics as requested by Center leadership. -5%
  • Assures that day-to-day deliverables align with policy and procedures to include regulatory and compliance requirements. -5%
  • As necessary, sends clinical information on behalf of the Center to third-party payers. -2.5%
  • Engagement in Center activities that will create opportunities for broad impact on child/family health and well-being (i.e. research, innovation, forums, presentations) -2.5%
     

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