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Case Management Assistant Jobs in Bothell, WA (NOW HIRING)

Salvation Army

EVNSC Case Manager

Everett, WA · On-site

$28.27/hr

... management intended to assist the individual towards self-sufficiency. The case management program engages clients using strength-based, client-centered methodologies in order to establish an ...

The Salvation Army

EVNSC Case Manager

Everett, WA

$28.27/hr

... management intended to assist the individual towards self-sufficiency. The case management program engages clients using strength-based, client-centered methodologies in order to establish an ...

Key Works

Medical Case Manager

Seattle, WA · On-site

$27 - $30/hr

Case management certification (e.g., CCM, CMC, or AADAC) or medical assistant training preferred. * Minimum of 2-3 years of experience in addiction treatment, mental health, or healthcare settings.

Key Works

Medical Case Manager

Seattle, WA

$27 - $30/hr

Case management certification (e.g., CCM, CMC, or AADAC) or medical assistant training preferred. * Minimum of 2-3 years of experience in addiction treatment, mental health, or healthcare settings.

Vision House

Case Manager

Renton, WA · On-site

$24 - $27/hr

Provide case management demonstrating a trauma-informed, client-driven, strengths-based, and team ... * Assist with crisis intervention and referrals for residents in need. * Participate in ...

Vision House

Case Manager

Renton, WA

$24 - $27/hr

Provide case management demonstrating a trauma-informed, client-driven, strengths-based, and team ... * Assist with crisis intervention and referrals for residents in need. * Participate in ...

Vision House

Case Manager

Renton, WA · On-site

$24 - $27/hr

Provide case management demonstrating a trauma-informed, client-driven, strengths-based, and team ... * Assist with crisis intervention and referrals for residents in need. * Participate in ...

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Case Management Assistant information

See Bothell, WA salary details

$14

$23

$33

How much do case management assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for case management assistant in Bothell, WA is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.40 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Bothell, WA? The most popular types of Case Management jobs in Bothell, WA are:
What job categories do people searching Case Management Assistant jobs in Bothell, WA look for? The top searched job categories for Case Management Assistant jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Case Management Assistant jobs? Cities near Bothell, WA with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Bothell, WA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,429 per year, or $23.8 per hour.
Case Management Assistant Escort Overnight

Case Management Assistant Escort Overnight

Era Living

Seattle, WA

$21.30/hr

Other

Retirement

Posted 23 days ago

Era Living rating

5.5

Company rating: 5.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

$21.30 per hour 

Era Living is seeking on-call Escort Case Management Assistants to become the newest members of our Resident and Family Supportive Programs team in Seattle, WA. Preference to those available to work on call position for the overnight shift from 8:00PM to 8:00AM. 

Compensation:

$21.30 / hour for scheduled work performed (some travel time may be included)
$31.30 / hour for unscheduled, emergency response during a scheduled shift (travel time included)
$2 / hour bonus pay for time scheduled on call but not worked
Mileage reimbursement at current federal rate

Primary Responsibilities:

This role supports the Resident and Family Supportive Programs by providing case management functions and other non-clinical services to residents. In this role, you are required to be available to respond within the scope of the program, on a pre-scheduled on-call basis for scheduled and/or emergency/unscheduled escorts.

  • Escorting residents to healthcare provider offices, emergency departments or other healthcare settings; providing support for virtual/phone healthcare provider appointments

  • Accompanying residents to other non-medical and non-financial appointments e.g. hair appointments, shopping trips etc.

  • Fulfilling the requirements of an escort for example:

    •  Arranging/confirming transportation

    • Communicating expressed/documented information provided by the resident, resident representative, and/or Community Care Team

    • Communicating with resident representative, community staff, healthcare provider staff, and/or other Case Management Assistants to coordinate support

Competitive Compensation/Benefits Package Includes:

  • 401(k) retirement plan with generous company match (eligibility contingent on age requirement)

  • Double pay for holidays worked

  • 1 hour paid sick time for every 40 hours worked

  • Employee Assistance Program

  • Longevity bonuses

  • Employee discount programs

Knowledge, Skills, and Abilities:

  • Ability to work effectively as part of a multidisciplinary team

  • Ability to multi-task and attend to detail

  • Competent interpersonal skills that facilitate communication and interaction with residents, family members, and/or other third parties

  • Ability to travel to multiple Era Living communities to perform duties as required

  • Ability to respond and travel urgently during on-call shift to meet resident at healthcare provider location

  • Ability to use computers, Word, Excel, Outlook and the Internet including smartphone applications

  • Must possess a personal smartphone with data and ability to download, access, and utilize apps on the smartphone. This includes, rideshare apps (Uber), scheduling platforms (On-shift), and email and calendar (Outlook)

  • Ability to foster a positive environment and represent Era Living in a proficient and professional manner; maintain professional boundaries and use discretion in consideration of stated visit

  • Must be available to work at least 4 shifts per month

  • Ability to read, write and communicate in English

  • Ability to pass DSHS background check, required

Education and Experience:

  • High School or GED, required; Bachelor’s Degree in human services, social work, gerontology etc., preferred

  • Experience working with seniors, preferred

  • First Aid and CPR certified or able to obtain within 30 days of hire

  • Complete Caregiver Dementia and Caregiver Mental Health training within 120 days of hire

About Era Living:
If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living was voted “2023/2024/2025 Winner: Best in the Pacific Northwest – Senior Community” by the Seattle Times.

#eraliving

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