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Case Management Assistant Jobs in Rhode Island (NOW HIRING)

Care New England Health System

CASE MANAGER

Providence, RI · On-site

$20.25 - $26/hr

... - Assist consumers with basic medical procedures and hygiene needs. - Encourage consumers to ... to case management. - Present verbally a synopsis of actual cases as required. - Accompany ...

Care New England Health System

Case Manager

Providence, RI · On-site

$20.25 - $26/hr

... management. -Help form a nutritional plan and assist consumers with food shopping. Initiate ... Attend trainings, case presentations and conferences. -Provide feedback to staff on the content of ...

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How much do case management assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for case management assistant in Rhode Island is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.99 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Rhode Island?

The most popular types of Case Management jobs in Rhode Island are:

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For Case Management Assistant jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Rhode Island look for?

The top searched job categories for Case Management Assistant jobs in Rhode Island are:

What cities in Rhode Island are hiring for Case Management Assistant jobs?

Cities in Rhode Island with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $43,302 per year, or $20.8 per hour.

Housing Stabilization Case Mgr

Care New England Health System

Providence, RI • On-site

$21 - $25.25/hr

Full-time

Re-posted 5 days ago

Care New England Health System rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

345th of 891 rated healthcare providers

Job description

Job Summary
The Housing Stabilization Case Manager provides housing case management support for the Providence Center's housing department. They provide housing stabilization services to participants. They complete filing, documentation preparation and use/develop spreadsheets in Excel as part of daily work, along with data entry in EPIC and coordination of referrals for supportive services.
Duties & Responsibilities
Perform a variety of duties to support consumers and to staff in the department.
  • Work in collaboration with supervisor on scheduling interactions with recipients to meet monthly target measures.
  • Collaborate with staff to open Housing Episodes in Epic to ensure participants have a medical record number in order to complete documentation of services provided.
  • Respond to incoming telephone calls from internal/outside agencies, insurance companies, staff and consumers. Refer to the appropriate staff member, service component or community resource.
  • Answer calls in a courteous manner; transfer calls appropriately; ensure messages are initialed and contain correct spelling of names, phone number and brief message regarding the call.
  • Answer questions and investigate if answer is not known until resolution.
  • Manage data in group folders to track target measures.
  • Complete Intakes and Treatment Plans for Housing Stabilization services
  • Provide Housing Stabilization services to participants
  • Update census and track hours of service for each participant
  • Complete quick notes for any services provided directly to tenants or on behalf of tenants
  • Follow up with outside providers of program participants to track engagement in services. Make sure releases are completed and valid for all participants.
  • Schedule intakes for new participants for services at TPC. Also assist with referral to outside agencies for other services as needed to meet the needs of program participant
  • Attend HSP meetings to discuss workflow, targets, and billing.
  • Work with clinical programs on identifying services needed for recipients.
  • Copy, scan and fax materials as needed. File charts, notes, etc.
  • Work with EOHHS on Prior Authorizations, correspondence, and required data for tracking.
  • Provide direct alcohol and drug counseling/case management to individuals with substance use disorders.

Maintain cooperative relationships with other employees, consumers and the public.
  • Treat consumers and peers with respect.
  • Work in cooperation with co-workers and supervisory staff.
  • Deal with co-workers regarding problems in a constructive manner.
  • Accept and use direction and supervision.

Attend trainings and conferences, participate on Center committees.
  • Provide feedback to staff on the content of educational programs attended.
  • Attend mandatory in-service trainings and other trainings required.

Requirements
  • Bachelor's Degree Required; Human Services field.
  • Minimum 6 Months to 1 Year of housing or case management experience.
  • Must be able to work with a diverse population and be comfortable interacting with our clients and outside agencies.
  • Good organizational skills a must.
  • Excellent communication skills required.
  • Strong computer skills are required, including knowledge of Excel to create spreadsheets with the use formulas.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to consumers and employees.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Must be able to perform each essential duty satisfactorily.
  • Bilingual preferred.

About Us
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation's top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

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