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Case Management Assistant Jobs in Rhode Island (NOW HIRING)

Care New England Health System

Case Manager CCBHC

Pawtucket, RI · On-site

$19.50 - $25.25/hr

They deliver person-centered, recovery-oriented case management as part of a multidisciplinary team ... * Assist clients with daily activities and life skills through modeling and providing education to ...

Care New England Health System

Case Manager CCBHC

Pawtucket, RI · On-site

$19.50 - $25.25/hr

They deliver person-centered, recovery-oriented case management as part of a multidisciplinary team ... * Assist clients with daily activities and life skills through modeling and providing education to ...

Care New England Health System

Case Manager CCBHC

Pawtucket, RI · On-site

$19.50 - $25.25/hr

They deliver person-centered, recovery-oriented case management as part of a multidisciplinary team ... * Assist clients with daily activities and life skills through modeling and providing education to ...

Brownhealth

Case Worker Outreach

Charlestown, RI · On-site

$19.97 - $32.96/hr

Provide case management interventions such as advocacy, resource linkage, skills building, support, and interventions to clients in their home and community * Assist clients in accessing eligible ...

Brown University Health

Case Worker Outreach

Charlestown, RI · On-site

$19.97 - $32.96/hr

... Assist clients in managing prescribed medications, supporting them in attending appointments ... in case consultation, collaborative care meetings, and integrated treatment planning Attend agency ...

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Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for case management assistant in Rhode Island is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Rhode Island? The most popular types of Case Management jobs in Rhode Island are:
What are popular job titles related to Case Management Assistant jobs in Rhode Island? For Case Management Assistant jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Rhode Island look for? The top searched job categories for Case Management Assistant jobs in Rhode Island are:
What cities in Rhode Island are hiring for Case Management Assistant jobs? Cities in Rhode Island with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,302 per year, or $20.8 per hour.

Residential Case Manager

Care New England Health System

Providence, RI • On-site

$19.25 - $26.25/hr

Part-time

Re-posted 22 days ago

Care New England Health System rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers

Job description

Job Summary
The Residential Case Manager provides clinical case management services to support and advance program goals and objectives through a high-quality, client-centered approach. They identify clients' needs using a person-centered framework that addresses mental health symptoms as well as co-occurring disorders. They also collaborate with clients to achieve the highest possible level of independence.
Duties & Responsibilities
  • Coordinate and deliver person-centered, recovery-oriented case management as part of a multidisciplinary team.
  • Work closely with the care team to align case management services with clients' mental health treatment plans.
  • Conduct comprehensive assessments to identify client needs related to housing, education, employment, financial stability, healthcare, and community resources.
  • Develop, present and implement individualized care plans in collaboration with the care team, clients and their families as appropriate.
  • Provide support counseling with mental health issues, substance use disorders, and medical conditions.
  • Provide ongoing monitoring and follow-up to ensure client needs are met and progress is achieved. Implement emergency protocols when required.
  • Assist clients with daily activities and life skills through modeling and providing education to promote independence. This includes medication management and budgeting as appropriate.
  • Supervise clients self-administering medications while using the 6 Rights of Medication Self-Administration.
  • Assist and monitor the group home clients with medical interventions and hygiene needs.
  • Conduct daily room/unit inspections.
  • Provide and maintain a home atmosphere.
  • Assist in the development and implementation of socialization and recreational activities within the group home, in the community, and by attending Day Program groups and activities.
  • Negotiate and schedule appointments for clients within The Center and with community partners (Social Security Supplemental Insurance (S.S.I.), SNAP, Advocates Office, Medical Doctor, etc.).
  • Connect clients to community resources, including social services, transportation, and financial assistance programs.
  • Serve as a liaison between clients and community agencies, advocating for client needs and facilitating access to services.
  • Maintain and promote family contacts and relationships.
  • Provide education and guidance to clients and families on navigating systems such as healthcare, education, and social services.
  • Identify, assess and respond to clinical emergencies and crisis situations, including suicide risk and danger to others. Perform crisis intervention and risk management as needed, escalating to appropriate resources when indicated (Qualified Mental Health Professionals/QMHPs or Emergency Services).
  • Maintain accurate, detailed, and timely records of all client interactions and services provided, including clinical documentation as required.
  • Prepare reports and documentation as required for audits and program evaluation.
  • Ensure compliance with agency policies, ethical standards, and regulatory requirements.
  • Attend team meetings and case reviews to share updates and collaboratively address client challenges.
  • Develop professional relationships with Day Program staff.
  • Foster cooperative relationships with staff, clients, and community partners.
  • Transport clients safely to appointments and activities as needed.
  • Enter Work Request Orders for facility-related issues as needed and communicate such to department team.
  • Attend trainings and case presentations.
  • Serve on committees and participate in agency initiatives as assigned.
  • Perform other duties as assigned to support client goals and program needs.

Requirements
  • High School or GED Required.
  • Minimum 1 to 3 Years of experience in a behavioral health setting. Experience in residential facilities preferred.
  • Must have valid driver's license, registration, current inspection and insured automobile.
  • Strong knowledge of community resources and systems, including housing, education, employment, and healthcare.
  • Ability to build rapport and establish trust with diverse clients and community partners.
  • Cultural competence and commitment to providing equitable and inclusive services.
  • Ability to communicate effectively, both verbally and in writing, to convey information clearly and collaborate with multidisciplinary teams.
  • Excellent organizational, problem-solving, and time management skills.
  • Proficiency in documentation and electronic record-keeping systems, including ability to document in electronic medical records.
  • Ability to travel within the community with reliable transportation.
  • Able to work flexible hours, including evenings, weekends, holidays and during inclement weather, as well as cover the program when unforeseen circumstances arise to ensure 24-hour coverage. Work environment is a residential setting for adults with severe psychiatric illness that require 24/7 monitoring.
  • Bilingual preferred. For positions designated as bilingual (Bil), proficiency in the required language is mandatory, and the language assessment must be passed no later than 30 days of starting the role.

About Us
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation's top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

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