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Case Management Assistant Jobs in Rhode Island (NOW HIRING)

CROSSROADS RHODE ISLAND

Case Manager

Providence, RI

$22 - $27/hr

This full- time position provides on-going case management support and expertise through ... Follows all policies and procedures of the organization. * Assist participants to access community ...

Crossroads Rhode Island

Case Manager

Providence, RI · On-site

$22 - $27/hr

This full- time position provides on-going case management support and expertise through ... Follows all policies and procedures of the organization. * Assist participants to access community ...

Encompass Health

Case Manager

Johnston, RI

$20.25 - $26.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Enlyte

Telephonic Case Manager

Carolina, RI · Remote

$74K - $86K/yr

S. RN Compact license required URAC-recognized certification in case management (CCM, CDMS, CRC ... Complete other duties, such as prepare status updates for submittal to customers, assist in ...

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Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for case management assistant in Rhode Island is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.99 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Rhode Island?

The most popular types of Case Management jobs in Rhode Island are:

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For Case Management Assistant jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Rhode Island look for?

The top searched job categories for Case Management Assistant jobs in Rhode Island are:

What cities in Rhode Island are hiring for Case Management Assistant jobs?

Cities in Rhode Island with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $43,302 per year, or $20.8 per hour.

Case Management Services Program Coordinator

Dorcas International Institute of Rhode Island

Providence, RI • On-site

$46K - $51K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Case Management Services (CMS) Program Coordinator - Do you have experience with case management program operations, including maintaining quality control in databases, documentation, and reporting? If you are passionate about supporting the refugee and immigrant community, we invite you to join our team!
With an ever-passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, refugee resettlement, clothing and household needs, and more.
The Case Management Services (CMS) Program Coordinator will assist the Director of Case Management Services with all aspects of the CMS department, including data management, quality assurance, and program compliance. This position will independently strive to increase communication and collaboration with other client-focused departments to ensure refugee client success. The Case Management Services Program Coordinator will work with case managers in enrolling clients into all CMS programs and resolving issues. The CMS Program Coordinator will be comfortable leading groups and coordinating with other staff and volunteers in ensuring that client needs are met by group activities.
The Candidate will be responsible for:
  • Coordinating the enrollment of clients into appropriate case management programs.
  • Providing oversight of services across all case management programs.
  • Assisting in the oversight of daily operations of programs, including, but not limited to, refugee housing acquisition, client expenses, contracts, federal/state data collection and reporting, and collaboration with partnering agencies.
  • Ensuring proper offer of program, follow-up, face-to-face interactions with clients and other parties as needed.
  • Providing regular trainings on program databases, highlighting best practices, and orienting new staff to database and policies.
  • Acting as liaison with other departments on shared clients and/or concerns.
  • Serving as liaison with community support groups offered to all clients.
  • Ensuring quality assurance processes and procedures for all case management services meets program and agency standards.

  • Maintaining client records documenting all interactions, services, referrals, and program outcomes in agency and external databases as required by funders.
  • Resolving issues and/or escalating to program director when necessary.
  • Monitoring client information in agency database and files to ensure that quality assurance measures are entered in a timely manner.

The candidate should have the following:
  • Bachelor's degree or equivalent experience.
  • Familiarity with and ability to navigate community social services and government services.
  • Excellent communication skills.
  • Attention to detail with a high degree of accuracy.
  • Ability to identify problems and develop solutions.
  • Ability to manage time and priorities effectively.
  • Self-motivated team player who can collaborate with colleagues and work independently.
  • Excellent organizational and documentation skills (records, files, schedules, other).
  • Group presentation skills.
  • High level of computer literacy required, including experience with databases.
  • Ability to lift 10-20 lbs.

Why should you apply?
  • Range of professional opportunities in a growing organization
  • Generous employer-paid health & dental benefits
  • Generous paid vacation, sick days, and personal leave in addition to 13 paid holidays
  • 403b retirement plan with employer contribution and life insurance
  • Full-time (37.5 hours/week)
  • Salary Range: $46,800 - $51,500 (commensurate with experience)

Apply