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Case Management Assistant Jobs in Alberta (NOW HIRING)

Provide resource-based interventions, case management and coordination, transition, or discharge planning as required. * Assist in grounding and reflection post- psychopharmacological treatment as ...

Provide resource-based interventions, case management and coordination, transition, or discharge planning occasionally. * Assist in grounding and reflection post-psychopharmacological treatment ...

In case you're curious, here's what the industry thinks of us and some of the impacts we've made to ... Administration and management of subcontracts including subcontractor compliance, tracking of ...

Help clients feel safe and empowered during transitions such as move-ins, exits, or changes in care * Assist clients with activating their safety plans created with their key Case Manager * Maintain ...

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Case Management Assistant information

See Alberta salary details

$14

$19

$32

How much do case management assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for case management assistant in Alberta is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.

What are the most commonly searched types of Case Management jobs in Alberta?

The most popular types of Case Management jobs in Alberta are:

What are popular job titles related to Case Management Assistant jobs in Alberta?

For Case Management Assistant jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Alberta look for?

The top searched job categories for Case Management Assistant jobs in Alberta are:

What cities in Alberta are hiring for Case Management Assistant jobs?

Cities in Alberta with the most Case Management Assistant job openings:

Infographic showing various Case Management Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,998 per year, or $19.7 per hour.

Occupational Therapist

The Newly

Calgary, AB โ€ข On-site

Other

Medical, Dental, PTO

Posted 22 days ago


Job description

Status: Full-time and Part Time | Permanent
FTE: Up to 1.0 (40 hours/week)
Schedule: Monday – Friday, 8:00 a.m. – 4:00 p.m.

Locations:

The Newly Institute is currently seeking Occupational Therapists for opportunities in:

  • Fredericton, New Brunswick
  • Edmonton, Alberta
  • Kelowna, British Columbia
  • Ontario (province-wide opportunities)

Depending on the location and operational requirements, in-person and/or virtual positions are available.

ABOUT THE NEWLY INSTITUTE

The Newly Institute was founded to provide long-lasting change within the mental health industry, our community, and with our clients. We are leading a paradigm shift in the Canadian healthcare system by building a network of purpose-built mental health clinics across Canada. By fusing a bio-psycho-social-spiritual treatment model with medically managed therapies, our intensive outpatient programs provide rapid access, rapid resolution, and rapid return to work and healthy lifestyle programs for anxiety, depression, addiction, post-traumatic stress disorder (PTSD), trauma, and chronic pain.

We have exciting opportunities for Occupational Therapists to join our multi-disciplinary clinical teams across Canada. We welcome applications from qualified candidates in all regions listed above.

WHY JOIN THE NEWLY INSTITUTE?

You’ll work as a valued member of a collaborative, supportive team and contribute to a growing and dynamic organization.  Our total rewards package includes:

  • Competitive salary
  • Four weeks annual vacation 
  • Eight paid annual wellness days
  • Comprehensive group benefits 
  • Employer-paid health and dental benefit premiums
  • Health & wellness spending account
  • Career and professional development opportunities
  • Regular team and community engagement events
  • A supportive and inclusive work environment

Relocation Assistance and Sign-On Bonus

The Newly Institute is committed to attracting exceptional talent and supporting successful transitions into our organization.

  • We offer relocation assistance for candidates moving locations to accept a position with The Newly. Candidates who do not require relocation assistance may be eligible for a sign-on bonus based on experience and role requirements.
  • Relocation support and sign-on bonuses are subject to a written agreement outlining the applicable terms and conditions.

WHAT YOU WILL DO

Reporting to the Manager of Clinical Services, the Occupational Therapist will perform assessments, in vivo exposure, group facilitation, return-to-work (RTW) planning, and one-to-one occupational therapy treatment for a range of mental health conditions. You will work with clients in our WorkSafe programs, Veterans, Royal Canadian Mounted Police (RCMP), Intensive Outpatient, Flex, and other specialized programs while collaborating with members of the clinic's multi-disciplinary team to achieve positive client outcomes.

This role is a key part of our dynamic clinical team and reflects our core values of communication, community, excellence, health, and innovation.

Client-Centered Care Accountabilities

  • Provide individual occupational therapy sessions.
  • Conduct efficient and effective clinical client assessments (mental health history, risk assessment, trauma, and activities of daily living).
  • Facilitate psychoeducation groups (based on ACT, In-Vivo Exposure, sleep education, DBT skills, mindfulness, and other psychoeducation topics).
  • Provide resource-based interventions, case management and coordination, transition, or discharge planning as required.
  • Assist in grounding and reflection post-psychopharmacological treatment as required.
  • Support clients in building functional independence and quality of life through interventions focused on daily living skills, energy conservation and pacing, pain management and education, and establishing sustainable routines and daily structure.
  • Demonstrate expertise and skills to support clients presenting with:
    • Post-Traumatic Stress Disorder (PTSD)
    • Major Depressive Disorder
    • Personality Disorders
    • Psychological Injury
    • Chronic Pain Management
    • Return-to-Work Barriers

Team Collaboration Accountabilities

  • Participate in weekly case consultations and complex case discussions with an interdisciplinary team.
  • Work in an interdisciplinary model with other therapists by sharing a client caseload.
  • Communicate regularly with other clinicians regarding client progress and care concerns.
  • Attend relevant clinical meetings, including program-specific meetings.
  • Engage in professional consultation and supervision opportunities.

Administrative Accountabilities

  • Ensure same-day completion of session notes.
  • Complete reports in a timely manner.
  • Provide reporting to third parties and community referral sources.
  • Communicate effectively with employers, insurers, and case managers.

Community Advocacy

  • Participate in mental health promotion activities and contribute to establishing and maintaining mental health and addictions community resources.

Other responsibilities related to the role and scope of work may be assigned.

WHAT YOU BRING

Experience

  • A minimum of two years of experience supporting clients with mental health conditions, including assessment, triage, and treatment, is required.
  • Experience supporting first responders is considered an asset.
  • Experience working with third-party funders is considered an asset.

Equivalent combinations of education and experience may be considered.

Education

  • A Master's Degree in Occupational Therapy is required.
  • Training certificates in trauma therapy, specifically Prolonged Exposure Therapy, are considered an asset.

Professional Registration

Applicants must be eligible for registration and maintain active registration with the applicable provincial occupational therapy regulatory body in the province where they practice.

Professional liability insurance is required.

Technical Competencies

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams) and Electronic Medical Records (EMR) systems is required.

This role may require occasional travel. A valid driver's license and appropriate insurance coverage may be required depending on the position and location.

BACKGROUND CHECK

Offers of employment are conditional upon satisfactory employment references and a clear police background check, including a vulnerable sector check where applicable.

DIVERSITY, EQUITY AND INCLUSION

We actively foster a diverse, equitable, and inclusive workplace where employees are empowered to show up as their authentic selves. We welcome applicants of all races, colours, places of origin, ancestries, religious beliefs, genders, gender identities, gender expressions, sexual orientations, ages, sources of income, family and marital statuses, and physical and mental disabilities. Our hiring practices ensure all qualified candidates are considered, and hiring decisions are based on merit.

ACCESSIBILITY

The Newly Institute welcomes and encourages applications from persons with disabilities or those seeking accommodation based on any protected ground. Accommodations are available upon request throughout the recruitment process.

APPLICATION CLOSING

This posting will remain open until the positions are filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted.