ZipRecruiter

Log In

1

Manager Case Management Jobs in Alberta (NOW HIRING)

Encompass Health Corporation

Case Manager II

Wildwood, AB · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Complete case management addendums and all required documentation. * Maintain knowledge of regulations/standards, company policies/procedures, and department operations. * Review/analyze case ...

Calgary Dream Centre

Tower Case Manager

Calgary, AB · On-site

Track and organize community members' participation with programming, case notes, and outcomes on the organization's case management database and internal tracking sheets. * Listen to community ...

YWCA Calgary

Case Manager

Calgary, AB

This role delivers trauma-informed, client-centered case management that empowers women to thrive through emotional support, safety planning, goal setting, skills development, referrals, advocacy ...

The State of Arizona

CASE MANAGER

Kingman, AB · On-site

CA$22.59/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

CASE MANAGER Apply now Job No: 542632 Work Type: Full-time Location: FLAGSTAFF, KINGMAN, LAKE HAVASU CITY, PRESCOTT, PRESCOTT VALLEY Categories: Social Work/Human Services DEPARTMENT OF CHILD SAFETY ...

The State of Arizona

CASE MANAGER

Kingman, AB · On-site

CA$22.59/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

CASE MANAGER Apply now Job No: 543068 Work Type: Full-time Location: FLAGSTAFF, KINGMAN, LAKE HAVASU CITY, PRESCOTT, PRESCOTT VALLEY Categories: Social Work/Human Services DEPARTMENT OF CHILD SAFETY ...

Healthy MD

Case Manager

Fort Lauderdale, FL · On-site

CORE JOB SUMMARY The Case Manager (CM) will perform multi-skilled tasks to assist the medical ... The CM shall assist patients' healthcare management and clinical procedures in a culturally ...

next page

Showing results 1-20

All JobsCase Management JobsManager Case Management JobsManager Case Management Jobs in Alberta

Manager Case Management information

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Alberta?

The most popular types of Case Management jobs in Alberta are:

What job categories do people searching Manager Case Management jobs in Alberta look for?

The top searched job categories for Manager Case Management jobs in Alberta are:

Manager Case Management jobs near you
Infographic showing various Manager Case Management job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Case Management Consultant

Sun Life Financial

Calgary, AB • Hybrid

Full-time

Posted 7 days ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

91st of 310 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.


At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.


Discover how you can make a difference in the lives of individuals, families and communities around the world.


Job Description:

As Case Management Consultant: You will be responsible for coaching your assigned disability claims team, helping to improve case managers' skills in order to optimize claims duration and drive profitability of the group disability clients assigned to the team.

What you will be doing:

  • Responsible for coaching an assigned disability claims team, helping to improve case managers' skills in order to optimize claims duration and drive profitability of the group disability clients assigned to the team

  • Coach your assigned team on Outcome Focused Case Management, to develop and refine their skills on the appropriate utilization of tools/approaches, portfolio

  • Ensure a client focused approach permeates in your coaching as you act as the primary coaching resource for your assigned team, support staff in achieving overall office targets, workload management, difficult cases, department workflow and processes

  • Help your team to prioritize work items in order to meet client service standards and Sun Life best practice guidelines

  • Contribute to a dynamic work environment by identifying opportunities to continuously improve processes to better meet our service excellence, quality and financial commitments to our customers

  • Contribute to the ongoing business retention and growth by cultivating excellence in your team

  • Report on emerging trends so that they can be addressed and where suitable, learnings can be leveraged nationally

What you need to succeed:

  • Minimum 3 years experience in Long and Short Term Disability Claims or Bachelor's Degree in related field

  • Proficient knowledge of group insurance policy and coverage concepts

  • Exceptional case management, organizational and analytical skills

  • Excellent listening and communication skills (both written and verbal)

  • Ability to deliver constructive feedback in a tactful and sensitive manner that positively influences case managers' engagement

  • Strong training and coaching skills

What's in it for you?

  • Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.

  • As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.

  • We're committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential.

  • We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.


The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.


Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.


Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.


We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.


We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.


We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.


Salary Range:

60,000/60 000 - 97,000/97 000

Job Category:

Claims - Life & Disability

Posting End Date:

31/08/2026

What Sun Life Assurance Company of Canada employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply