Case Management Account & Contact Management Entitlements, SLAs, and Contract Management Customer Portal / Service Portal widgets Playbooks for CSM, Agent Workspace, and Guided Decisions Configure ...
Case Management Account & Contact Management Entitlements, SLAs, and Contract Management Customer Portal / Service Portal widgets Playbooks for CSM, Agent Workspace, and Guided Decisions Configure ...
Familiarity with Microsoft 365 applications and CRM/case management systems considered an asset. This opportunity is open until a suitable candidate is found. We thank all applicants for their ...
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Familiarity with Microsoft 365 applications and CRM/case management systems considered an asset. This opportunity is open until a suitable candidate is found. We thank all applicants for their ...
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
Provides clinical oversight to disability case management advisors (DCMAs) * Provides supervisory support to direct reports, promotes collaboration, teamwork, and a positive work environment
It has 32 apartments and utilizes an independent living model while providing support, intensive case management and connections to appropriate community services. Practices are rooted in the CJHS ...
It has 32 apartments and utilizes an independent living model while providing support, intensive case management and connections to appropriate community services. Practices are rooted in the CJHS ...
It has 32 apartments and utilizes an independent living model while providing support, intensive case management and connections to appropriate community services. Practices are rooted in the CJHS ...
Quick apply
It has 32 apartments and utilizes an independent living model while providing support, intensive case management and connections to appropriate community services. Practices are rooted in the CJHS ...
This role works closely with employees, site leaders, healthcare providers and insurers by delivering comprehensive, progressive, and supportive case management occupational and non-occupational ...
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This role works closely with employees, site leaders, healthcare providers and insurers by delivering comprehensive, progressive, and supportive case management occupational and non-occupational ...
This role is focused on Clio's core case management product, a foundational part of our platform. Your lived experience will be critical as we dramatically improve usability, drive automation, and ...
This role is focused on Clio's core case management product, a foundational part of our platform. Your lived experience will be critical as we dramatically improve usability, drive automation, and ...
Provide long and short-term case management to individuals, assessing their progress and identifying any obstacles that might arise. * Provide an ethical, efficient and therapeutic approach to ...
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Provide long and short-term case management to individuals, assessing their progress and identifying any obstacles that might arise. * Provide an ethical, efficient and therapeutic approach to ...
FSWs collaborate with Family Case Managers and the Integrated Support Services Team to support families in achieving housing stability through a housing-focused case management process. What You'll ...
FSWs collaborate with Family Case Managers and the Integrated Support Services Team to support families in achieving housing stability through a housing-focused case management process. What You'll ...
Family Support Worker
Calgary, AB · On-site
FSWs collaborate with Family Case Managers and the Integrated Support Services Team to support families in achieving housing stability through a housing-focused case management process. What You'll ...
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Family Support Worker
Calgary, AB · On-site
FSWs collaborate with Family Case Managers and the Integrated Support Services Team to support families in achieving housing stability through a housing-focused case management process. What You'll ...
Complex Case Management * Enhanced Settlement Worker in Schools (ESWIS) * Rainbow Refuge (LGBTQIA+ Supports) Together, these programs provide a continuum of support for newcomers and refugees with ...
Complex Case Management * Enhanced Settlement Worker in Schools (ESWIS) * Rainbow Refuge (LGBTQIA+ Supports) Together, these programs provide a continuum of support for newcomers and refugees with ...
Registered Nurse - Continuing Care
Edmonton, AB · On-site
CA$40.76 - CA$55.79/hr
The case management duties include ongoing assessment and identification of the unmet needs of the child/family. In collaboration with the client/family and other partners, and using appropriate ...
Registered Nurse - Continuing Care
Edmonton, AB · On-site
CA$40.76 - CA$55.79/hr
The case management duties include ongoing assessment and identification of the unmet needs of the child/family. In collaboration with the client/family and other partners, and using appropriate ...
Nurse Practitioner
CA$80/hr
Assess complex cases and deliver clear, informed direction to ensure medical due diligence and optimal patient management. * Assist with occupational medicine case management, applying industry best ...
Nurse Practitioner
CA$80/hr
Assess complex cases and deliver clear, informed direction to ensure medical due diligence and optimal patient management. * Assist with occupational medicine case management, applying industry best ...
Registered Social Worker - Black Youth Mentorship and Wraparound Support
Edmonton, AB · On-site
$38 - $40/hr
Provide culturally responsive, trauma-informed case management, regular check-ins, and follow-up support. * Provide crisis intervention, safety planning, stabilization, and supportive intervention ...
Registered Social Worker - Black Youth Mentorship and Wraparound Support
Edmonton, AB · On-site
$38 - $40/hr
Provide culturally responsive, trauma-informed case management, regular check-ins, and follow-up support. * Provide crisis intervention, safety planning, stabilization, and supportive intervention ...
CA$80/hr
Assess complex cases and deliver clear, informed direction to ensure medical due diligence and optimal patient management. * Assist with occupational medicine case management, applying industry best ...
CA$80/hr
Assess complex cases and deliver clear, informed direction to ensure medical due diligence and optimal patient management. * Assist with occupational medicine case management, applying industry best ...
Working across the city, the team provides intensive case management, transportation support, system navigation, advocacy, and connections to housing, health, and social services. This team would ...
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Working across the city, the team provides intensive case management, transportation support, system navigation, advocacy, and connections to housing, health, and social services. This team would ...
Nurse Practitioner
CA$80/hr
Assess complex cases and deliver clear, informed direction to ensure medical due diligence and optimal patient management. * Assist with occupational medicine case management, applying industry best ...
Nurse Practitioner
CA$80/hr
Assess complex cases and deliver clear, informed direction to ensure medical due diligence and optimal patient management. * Assist with occupational medicine case management, applying industry best ...
Manager Case Management information
What are the roles and responsibilities of a manager case management?
A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.
What are the key skills and qualifications needed to thrive as a manager case management?
To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.
What are some common challenges faced by a manager case management, and how can they be addressed?
A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.
What is the difference between Manager Case Management vs Case Coordinator?
| Aspect | Manager Case Management | Case Coordinator |
|---|---|---|
| Credentials | RN, LCSW, or relevant healthcare certifications | Typically a bachelor's degree in healthcare or social services |
| Work Environment | Healthcare facilities, insurance companies, managed care organizations | Hospitals, clinics, social service agencies |
| Responsibilities | Oversees case management teams, develops care plans, manages complex cases | Coordinates patient care, schedules appointments, assists with documentation |
The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.
Is being a manager case management a good career?
A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.
What are the most commonly searched types of Case Management jobs in Alberta?
The most popular types of Case Management jobs in Alberta are:
What job categories do people searching Manager Case Management jobs in Alberta look for?
The top searched job categories for Manager Case Management jobs in Alberta are:
Contractor
Re-posted 17 days ago
Job description
The ServiceNow CSM (Customer Service Management) Technical Lead / Developer to design, create, configure, and implement ServiceNow CSM solutions to meet business needs. This position requires technical leadership, hands-on development, and cooperation with business stakeholders, architects, and other technical teams to ensure high-quality delivery in accordance with best practices and organizational goals.
Experience - 5+ years (with at least 2+ years in a Technical Lead Role)
Required Skills & Qualifications -
5+ years of ServiceNow experience, with at least 2+ years in technical leadership roles.
Deep understanding of ServiceNow platform capabilities and architecture.
Develop and customize CSM components such as:
Case Management
Account & Contact Management
Entitlements, SLAs, and Contract Management
Customer Portal / Service Portal widgets
Playbooks for CSM, Agent Workspace, and Guided Decisions
Configure and customize forms, workflows, business rules, client scripts, UI policies, UI actions, and notifications.
Integrate ServiceNow CSM with other modules (ITSM, FSM, HRSD) or external systems (e.g., Salesforce, SAP, third-party CRMs).
Strong scripting knowledge (JavaScript, GlideScript, Flow Designer, etc.).
Proficiency in integrations (REST/SOAP APIs, webhooks, etc.).
Hands-on experience with Agile methodologies and tools (ServiceNow Agile 2.0)
Certifications :
- ServiceNow Certified System Administrator (CSA) - Required
- ServiceNow Certified Application Developer - Required
- ServiceNow Certified Implementation Specialist (CSM) - Required
About SAPSOL Technologies Inc. : Systems and Process Solutions for your Enterprise
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Santa Clara, CA, US
Year founded
2006