ZipRecruiter

Log In

1

Short Term Disability Case Manager Jobs in Alberta

Sun Life Financial

Disability Case Manager

Edmonton, AB · Hybrid

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on ... case management * Demonstrated strength in these key skills: - Emotional Intelligence - Crisis ...

Sun Life Financial

Disability Case Manager

Calgary, AB · Hybrid

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on ... case management * Demonstrated strength in these key skills: - Emotional Intelligence - Crisis ...

Sun Life Financial

Disability Case Manager

Edmonton, AB · Hybrid

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on ... case management * Demonstrated strength in these key skills: - Emotional Intelligence - Crisis ...

Sun Life Financial

Disability Case Manager

Calgary, AB · Hybrid

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on ... case management * Demonstrated strength in these key skills: - Emotional Intelligence - Crisis ...

Lifeworks

Sr Disability Claims Manager

Calgary, AB · On-site +1

CA$70K - CA$90K/yr

Disability Case Manager (CM2) - TELUS Health Absence and Disability Management TELUS Health's Absence and Disability Management business helps employers achieve improved health and productivity ...

Inn From The Cold

Case Manager - HRS

Calgary, AB · On-site

... addressing short and longer term needs and goals, to sustainable independence in the community ... physical disability, age or veteran status. Join Our Team We are excited to hear from you! We ...

Inn From The Cold

Case Manager - HRS

Calgary, AB · On-site

... addressing short and longer term needs and goals, to sustainable independence in the community ... physical disability, age or veteran status. Join Our Team We are excited to hear from you! We ...

Lifeworks

Psychologist

Edmonton, AB

... short-term EAP support or as part of a disability case management treatment plan. The programs provide professional assessment and counselling to support an individual's return to healthy ...

next page

Showing results 1-20

All JobsShort Term Disability Case JobsShort Term Disability Case Manager JobsShort Term Disability Case Manager Jobs in Alberta

Short Term Disability Case Manager information

What does a short term disability case manager do?

A Short Term Disability Case Manager is responsible for overseeing and coordinating the claims process for employees who are temporarily unable to work due to illness or injury. They review medical documentation, communicate with claimants, healthcare providers, and employers, and ensure that claims are processed efficiently and in compliance with regulations. Their goal is to support claimants through their recovery while managing the employer’s short term disability policies and ensuring fair decisions are made about benefits eligibility.

What is the difference between Short Term Disability Case Manager vs Long Term Disability Case Manager?

AspectShort Term Disability Case ManagerLong Term Disability Case Manager
CredentialsTypically requires a bachelor's degree in healthcare, social work, or related field; certifications like CRC or CDMS are commonSimilar credentials as short term, often requiring experience in disability or insurance claims
Work EnvironmentOffice-based, handling claims for short-term disability benefits, often with regular hoursSimilar environment, managing long-term claims, sometimes with more complex case management
Employer & IndustryInsurance companies, third-party administrators, healthcare providersInsurance companies, disability management firms, healthcare organizations

While both roles involve managing disability claims, Short Term Disability Case Managers focus on temporary, short-duration claims, whereas Long Term Disability Case Managers handle more complex, long-term cases. The skills, credentials, and work environments are quite similar, but the scope and duration of cases differ.

What are the key skills and qualifications needed to thrive as a short term disability case manager, and why are they important?

To thrive as a Short Term Disability Case Manager, you need knowledge of disability claims processes, medical terminology, and a relevant degree or experience in insurance, healthcare, or case management. Familiarity with claims management systems, Microsoft Office Suite, and sometimes certification such as Certified Case Manager (CCM) is valuable. Exceptional organizational skills, empathy, and effective communication help build trust with clients and coordinate with healthcare providers. These skills ensure accurate claim evaluation, regulatory compliance, and positive client outcomes during challenging times.

What are some common challenges faced by short term disability case managers, and how can they be managed effectively?

Short Term Disability Case Managers often face challenges such as balancing a high caseload, ensuring timely communication with both claimants and healthcare providers, and navigating complex medical and legal documentation requirements. Effective organization, clear communication, and a strong understanding of disability policies are crucial for success in this role. Many employers provide ongoing training and utilize case management software to streamline processes, which can help Case Managers stay on top of deadlines and deliver quality support to claimants.
What are popular job titles related to Short Term Disability Case Manager jobs in Alberta? For Short Term Disability Case Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Short Term Disability Case Manager jobs in Alberta look for? The top searched job categories for Short Term Disability Case Manager jobs in Alberta are:
What cities in Alberta are hiring for Short Term Disability Case Manager jobs? Cities in Alberta with the most Short Term Disability Case Manager job openings:
Short Term Disability Case Manager jobs near you
Infographic showing various Short Term Disability Case Manager job openings in Alberta as of July 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution.

Disability Case Manager

Sun Life Financial

Edmonton, AB • Hybrid

Full-time

Posted 22 days ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

88th of 301 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Please note this role is Hybrid

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life's Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.

We're looking for empathetic, analytical, and strategic thinkers-especially those with frontline healthcare experience-who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You'll Do

  • Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
  • Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
  • Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
  • Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
  • Build strong, trust-based relationships with clients, employers, and healthcare providers.
  • Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

  • Bachelor's degree in Healthcare, Kinesiology or Business
  • 3+ years of professional experience in disability case management
  • Demonstrated strength in these key skills:
    - Emotional Intelligence
    - Crisis Intervention
    - Strategic Thinking
    - Rehabilitation Techniques
    - Data Analysis
    - Negotiation

What You Need to Succeed

  • Strong analytical and decision-making skills
  • Resilience and adaptability in fast-paced, emotionally complex situations
  • Comfort with digital tools and multiple platforms
  • A collaborative, team-first mindset

What's in it for you ?

  • A comprehensive training program and continuous learning opportunities
  • A caring, supportive, and inclusive culture
  • Wellness programs that support the three pillars of your health - mental, physical, and financial
  • Opportunities to own your career development with programs to continuously learn, build skills, grow throughcoaching and more
  • A chance to make a real difference in people's lives

Curious about the role?

Follow a day in the life of a Sun Life DCM: https://www.linkedin.com/posts/sun-life-financial_curious-about-the-day-to-day-of-a-sun-life-activity-7219340568831700993-57f7?utm_source=share&utm_medium=member_desktop

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

60,000/60 000 - 97,000/97 000

Job Category:

Claims - Life & Disability

Posting End Date:

30/08/2026

What Sun Life Assurance Company of Canada employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply