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Case File Manager Jobs in Wisconsin (NOW HIRING)

The Deputy Clerk of Court provides clerical and legal administrative support to ensure accurate court documentation, case file management, and professional public interaction in compliance with ...

Residential Case Manager

Milwaukee, WI · On-site

$18.75 - $25.50/hr

Maintain, update, and properly store client's case management file * Maintain caseload as assigned and keep documents and file notes accurate and current * Provide transportation to clients in own or ...

Case Manager

Stevens Point, WI · On-site

$19.50 - $25/hr

The Case Manager is responsible for providing comprehensive case management services to clients ... Compile, prepare, submit, and maintain accurate records, files, forms, and additional information ...

Legal Assistant - BC4232

Madison, WI · On-site

$60K - $79K/yr

Manage client intake and case setup * Organize medical records and billing documentation ... Prepare settlement packages and maintain case files * Assist with litigation support and trial ...

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Case File Manager information

What are case file managers?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a Case File Manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by Case File Managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Wisconsin? For Case File Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Wisconsin look for? The top searched job categories for Case File Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Case File Manager jobs? Cities in Wisconsin with the most Case File Manager job openings:
Case Manager - SSVF (2250)

$24 - $25/hr

Full-time

Re-posted 12 days ago


Job description

Job Purpose

The Case Manager plays a vital role in empowering Veterans and their families to achieve stability and independence. Through comprehensive case management, financial guidance, and hands-on support, the Case Manager helps prevent homelessness and ensures that Veterans who are experiencing housing crises are quickly and successfully rehoused. This role is at the heart of creating hope, security, and lasting positive change in the lives of those who have served.

Key Responsibilities

Case Management & Client Support

  • Deliver case management and supportive services to homeless Veterans; maintain accurate case files
  • Review Intake Specialist assessments and determine participant service needs
  • Develop Housing Identification and Stability Plans
  • Develop and monitor Single Coordinated Care Plans
  • Execute participation agreements with participants
  • Create discharge plans with referral options

Housing Stability & Counseling

  • Provide housing stability counseling, including awareness and referral to rental, rent subsidy, and housing assistance programs
  • Educate participants on supportive services and client rights, including fair housing, landlord-tenant laws, lease terms, rent/mortgage delinquency, home maintenance, and financial management

Referrals & Service Linkages

  • Make program referrals and establish linkages with appropriate agencies, including:
    • VA non-compensation benefits
    • Vocational and rehabilitation counseling
    • Employment, training, and educational assistance
    • Healthcare and childcare services
    • Protective payee and legal services
    • Daily living, emergency, and direct financial assistance
  • Coordinate transportation services, including pick-up/drop-off and bus tickets

Financial Counseling & Assistance

  • Provide financial counseling and assist participants in developing personal budgets
  • Request temporary financial assistance after Area Manager/Director approval

Documentation & Compliance

  • Maintain accurate, timely records of client assessments, contacts, progress, and HMIS entries

Other duties as requested or assigned

Key Performance Indicators

  • 90% of participants have updated Housing and Coordinated Care Plans within 30 days of intake
  • 95% of case files and participant documentation are complete and accurate in HMIS
  • 85% of participants meet housing stability goals within the planned timeframe
  • 90% of participants are connected to at least one external service within 30 days of intake
  • 95% of transportation and service coordination requests are completed on schedule
  • 85% of participants develop and follow a personal budget plan
  • 100% of client records updated within 48 hours of service delivery
  • Zero compliance issues identified in internal or external audits
  • A bachelor’s degree in social services is required
  • Minimum two years of experience in case management, life skills as well as conducting assessment and counseling services
  • Associate’s degree with 4-5 years of experience in case management, life skills as well as conducting assessment and counseling services is acceptable
  • Experience providing services to veterans is strongly preferred
  • Experience delivering services to SUD, COD, or homeless populations is also preferred
  • Valid Wisconsin Driver’s License in good standing and current/valid auto insurance