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Cars & Bids Jobs (NOW HIRING)

Customer Support is one of the key reasons buyers and sellers choose Cars & Bids over every other marketplace; you'll own one of the company's most important competitive advantages and continuously ...

Senior Data Engineer - Fractional / Contract (Retainer) Cars & Bids is where automotive enthusiasts find, engage with, and sell great cars. We're the fastest-growing online auction platform for ...

... cars. Could you be the full-time Director of Bid Cost Management we're looking for? Location ... Head of Bids Services - NAM Direct reports:Responsible for team of 3. Network & Links Internal

... cars. Could you be the full-time Director of Bid Cost Management we're looking for? Location ... Head of Bids Services - NAM Direct reports: Responsible for team of 3. Network & Links Internal

... replace cars. Could you be the full-time Project Engineering Manager in Kanona, NY, US we're ... Supporting bids as a Bid Technical Manager by defining technical solutions to be offered and ...

Quality Engineer

Duluth, GA · On-site

$123K - $185K/yr

Proven ability to assist business development groups with new bids and proposals * Experience in ... Coordinate Corrective Action Requests (CARs) and Failure Analysis Requests (FARs) to implement ...

... replace cars. Could you be the full-time Project Engineering Manager in Kanona, NY, US we're ... Supporting bids as a Bid Technical Manager by defining technical solutions to be offered and ...

Proven ability to assist business development groups with new bids and proposals * Experience in ... Coordinate Corrective Action Requests (CARs) and Failure Analysis Requests (FARs) to implement ...

Work with Sales to strategize on bids, clarify requirements, and support customers through the ... cars, phones and vehicles! We also offer a 401(k) retirement plan as well as incentive and ...

Bids guests a fond farewell * Cleans and cares for Company vehicle as needed * Other duties and ... cars. Education:no requirementsEmployment Type: FULL_TIME

Patient Concierge Manager

Denver, CO · On-site

$100K - $150K/yr

Present service capabilities and defend bids to potential clients * Coordinate and streamline ... cars, and hotel accommodations). Applications will be accepted on an ongoing basis. For more ...

Bids guests a fond farewell * Cleans and cares for Company vehicle as needed * Other duties and ... cars. Education:no requirementsEmployment Type: FULL_TIME

Patient Concierge Manager

Denver, CO · Hybrid

$100K - $150K/yr

Present service capabilities and defend bids to potential clients * Coordinate and streamline ... cars, and hotel accommodations). Applications will be accepted on an ongoing basis. For more ...

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Cars Bids information

See salary details

$22K

$43.3K

$61.5K

How much do cars & bids jobs pay per year?

As of Aug 3, 2026, the average yearly pay for cars & bids in the United States is $43,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $48,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cars & Bids position, and why are they important?

Succeeding in a Cars & Bids position requires deep automotive knowledge, market analysis skills, sales experience, and the ability to evaluate vehicle conditions accurately. Familiarity with online auction platforms, digital marketing tools, and vehicle history reporting systems is highly beneficial. Exceptional communication, attention to detail, and customer service orientation help professionals build trust with both sellers and buyers. These competencies are crucial for creating a seamless, transparent auction experience and achieving successful transactions.

What does a typical day look like for someone working in a Cars & Bids role?

A typical day in a Cars & Bids role involves reviewing vehicle submissions, communicating with sellers to gather information and photos, writing and posting engaging auction listings, and responding to inquiries from potential buyers. The job also requires monitoring active auctions, assisting with negotiations, and ensuring all transactions adhere to company policies and industry standards. Team collaboration is essential, as you’ll often coordinate with marketing, photography, and customer service departments. This dynamic role offers a blend of independent research and team-driven activities, providing valuable exposure to the automotive sales marketplace.

What is a Cars & Bids job?

A Cars & Bids job typically involves working for the online auction platform Cars & Bids, which specializes in enthusiast-oriented vehicles from the 1980s to today. Roles can vary from customer support and content creation to auction management and marketing. Employees help facilitate vehicle listings, interact with buyers and sellers, and ensure smooth auction processes. Jobs at Cars & Bids often require automotive knowledge, attention to detail, and strong communication skills.

More about Cars Bids jobs
What job categories do people searching Cars & Bids jobs look for? The top searched job categories for Cars & Bids jobs are:
Infographic showing various Cars & Bids job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,297 per year, or $20.8 per hour.

$110K - $130K/yr

Full-time

Posted 18 days ago


Job description

Director of Customer Support
Location: Remote in the United States
Type: Full-time
Compensation: $110,000 - $130,000 USD + equity & benefits
Join the Team That's Shaping the Future of Online Car Auctions
Cars & Bids is where automotive enthusiasts find, engage with, and sell great cars. We're the fastest-growing online auction platform for enthusiast vehicles from every era, paired with a scaled media business across YouTube, the #1 automotive podcast (THIS Car Pod!), social, and events that reach over 50 million enthusiasts each month. Since launching in 2020, we've hosted over 39k auctions and sold more than $865 million in vehicles.
We are hiring a Director of Customer Support to lead our market-leading support team. Customer Support is one of the key reasons buyers and sellers choose Cars & Bids over every other marketplace; you'll own one of the company's most important competitive advantages and continuously raise the bar for what automotive marketplace support should look like. You'll develop and own key support metrics and KPIs, lead our Customer Support functions, build the operational systems required to scale, and help us define the long-term vision for Customer Support at Cars & Bids.
This is a hands-on role focused on delivering the best possible experience for our customers while driving the metrics and process improvements that make it all possible.
What You'll Do
  • Own our Customer Support organization, strategy, and day-to-day operations across every customer support touchpoint
  • Lead, coach, and develop our Customer Support team, furthering a culture of ownership, responsiveness, and continuous improvement
  • Design SLAs and quality standards - and make sure we meet them
  • Develop and be responsible for key support metrics and support-related KPIs across the organization
  • Ensure buyers and sellers receive an exceptional experience throughout high-value vehicle transactions, balancing speed, accuracy, and empathy
  • Own and continuously improve our support technology stack, workflows, automation, and knowledge base
  • Create scalable documentation and knowledge management
  • Serve as the escalation pathway for support issues - and then build a better process
  • Collaborate across teams to continuously improve our platform, tools, and internal processes
  • Partner closely with our product and operations teams to improve customer experiencethrough product design and upstream processes

What We're Looking For
  • 7+ years of experience owning customer support across channels, especially phone and email
  • Proven experience setting and driving support-related KPIs in a fast-growing startup environment
  • Strong analytical instincts and comfort working directly with support metrics
  • Ability to drive results through influence and leverage, not headcount
  • A deep passion for enthusiast cars and the automotive world
  • Comfort operating in ambiguity and making hard tradeoffs
  • Experience with high-value transactions
  • Preferred: previous experience with automotive transactions, title transfers, or similar

Why Cars & Bids?
We're a small, dedicated team with a big reach - and we're just getting started. Here's what you can expect when you join us:
  • The chance to make a real impact at a fast-growing company
  • A team of fellow car lovers who take pride in their work
  • A say in shaping the future of our product and customer experience
  • True remote flexibility, competitive compensation, equity, and room to grow

Sound like a good fit?
We'd love to hear from you. Apply now and help us take Cars & Bids to the next level.