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Care Management Associate Jobs in Tennessee (NOW HIRING)

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$55.6K

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How much do care management associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for care management associate in Tennessee is $55,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $62,200.00 per year, depending on experience, location, and employer.

How do care management associates typically collaborate with nurses and social workers in managing patient care?

Care Management Associates work closely with nurses and social workers by coordinating communication and facilitating the flow of information among care team members. They often assist with scheduling appointments, obtaining authorizations, and tracking patient progress to ensure that patients receive timely and appropriate care. This collaboration supports a holistic approach to care management, where each professional contributes their expertise to achieve the best outcomes for patients. As a Care Management Associate, you’ll frequently participate in team meetings and case reviews, helping to address barriers to care and streamline processes.

What is a care management associate?

Care Management Associates are healthcare professionals who support care managers and clinicians in coordinating patient care. Their responsibilities often include scheduling appointments, assisting with care plans, following up with patients, and helping to ensure patients receive the services they need. They play a key role in improving patient outcomes by facilitating communication between patients, providers, and insurance companies. Care Management Associates typically work in hospitals, clinics, or insurance companies and may handle both administrative and patient-facing tasks.

What does a care management associate do?

A care management associate, also known as a case management aide, functions as administrative support in health care and settings that offer medical services. As a care management associate, you support intake processing of cases and applications, often working with case managers or social workers, and your duties include filing paperwork, maintaining case files, updating information, and verifying health insurance information or other benefits. You interact with clients and perform interviews, so you should have excellent verbal and written communication skills. To become a care management associate you must have some formal qualifications and education, typically at least an associate or bachelor’s degree in nursing science and licensure as an RN.

What is the difference between Care Management Associate vs Care Coordinator?

AspectCare Management AssociateCare Coordinator
Required CredentialsTypically a bachelor's degree in healthcare, social work, or related field; certification may be preferredSimilar educational background; certifications like Certified Care Coordinator may be advantageous
Work EnvironmentHealthcare facilities, insurance companies, or community health organizationsHospitals, clinics, or insurance providers
Employer & Industry UsageUsed in healthcare management, insurance, and social servicesCommonly employed in healthcare settings to coordinate patient care
Job FocusAssisting with care plans, patient advocacy, and resource coordinationScheduling, patient follow-up, and ensuring care continuity

Both roles involve supporting patient care and require similar educational backgrounds. The Care Management Associate often has a broader focus on care planning and resource management, while the Care Coordinator emphasizes scheduling and care follow-up. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What are the key skills and qualifications needed to thrive as a care management associate, and why are they important?

To thrive as a Care Management Associate, you need a background in healthcare administration or social services, strong organizational skills, and a minimum of a high school diploma or equivalent. Familiarity with case management software, electronic health records (EHR), and HIPAA compliance is typically required. Excellent communication, empathy, and problem-solving skills are critical for effectively supporting patients and collaborating with healthcare teams. These competencies ensure efficient care coordination, compliance with regulations, and positive outcomes for patients.
More about Care Management Associate jobs
What are the most commonly searched types of Care Management jobs in Tennessee? The most popular types of Care Management jobs in Tennessee are:
What cities in Tennessee are hiring for Care Management Associate jobs? Cities in Tennessee with the most Care Management Associate job openings:
What are popular job titles related to Care Management Associate jobs in TN? For Care Management Associate jobs in TN, the most frequently searched job titles are:
Care Management Associate jobs near you
Infographic showing various Care Management Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $55,586 per year, or $26.7 per hour.

RN Care Manager - Summit Medical Group

SUMMIT MEDICAL GROUP OPERATIONS LLC

Knoxville, TN • On-site

Full-time

Re-posted yesterday

Job description

Summit Medical Group is recruiting for an RN Care Manager. This is a full time opportunity and after successful completion of introdcutory period this is a hybrid office/work from home position.

This position provides individualized care to patients with complex, chronic medical conditions designed to ensure health care continuity for SMG patients.

Examples of Duties (List does not include all duties assigned)

  • Identify SMG patients with the potential for high-risk complications and coordinate the appropriate treatment in conjunction with the patient and Care Coordination team.
  • Develop and implement targeted strategies to improve overall patient health and quality of life outcomes.
  • Coordinate with SMG patient’s primary care provider, specialists, community resources, families, and care programs, to ensure comprehensive, holistic, person-centered approach to care.
  • Provide patients with evidence-based education on chronic medical conditions.
  • Conduct chart reviews, educate patient, and facilitate follow up with provider to promote completion of age-appropriate preventive care procedures.
  • Establish an environment of open communication, using motivational interviewing techniques to enhance patient’s motivation toward change.
  • Establish collaborative relationships with referral sources, community resources and care providers.
  • Act as an advocate for an individual's health care needs by identifying and communicating potential needs to the patient’s provider.
  • Maintain security and privacy of patients by keeping patient care information confidential.
  • Participate in required training and attend team, departmental, and organizational meetings.
  • Monitor and improve quality of services provided to patients/caregivers through ongoing participation in team and departmental quality improvement activities.
  • Update job knowledge by participating in educational opportunities that support the advancement of Care Coordination.
  • Participate in the orientation and training of new staff as needed.
  • The RN Care Manager job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the
    employee for this position. To deliver exceptional customer experience and consistently meet the needs of SMG, additional duties and responsibilities may
    change at any time.
  • Maintain strictest confidentiality both internally and externally.
  • Adheres to expectations of the established corporate compliance plan.
  • Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
  • Performs related work as assigned.

Education

Associate or bachelor’s degree in Nursing from an accredited college or university (required).
Bachelor of Science in Nursing (Preferred).

Experience

Minimum 2 years of experience in clinical or administrative role in medical organization.
Prior experience in care management, disease management, population health
management, or other related healthcare environments, preferred.

Certification/License

• Valid, active, and unencumbered State of Tennessee Registered Nurse License
• Valid Driver's License.

Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.