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Care Line Jobs (NOW HIRING)

UH Cleveland Medical Center - UH

RN - CICU

Cleveland, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Responsibilities include chest tube and line removal, mobilization, and daily weights. RNs will care for patients post-CABG, valve surgery, Ross procedure, thoracic surgery, aortic dissections, and ...

OSF St Joseph Medical Center

RN - PCU

Bloomington, IL · On-site

$1.9K - $2.6K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

Rensselaer Care Center

Therapy - PT

Rensselaer, IN · On-site

$1.5K - $1.9K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry-leading pay rates, loyalty rewards ...

Froedtert Pleasant Prairie Hospital

RN - PCU

Pleasant Prairie, WI · On-site

$1.9K - $2.6K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Knowledge of cardiac telemetry, central line care and management, and chest tube management is essential. Experience in managing and interpreting arterial blood gases and dysrhythmias is required.

Avanta Care Home Care

Line Cook

Ozark, AL · On-site

$14.25 - $17.75/hr

Line Cook Location: Atlanta, GA 30331 Job Type: Full-Time / Part-Time About Us: We are a busy ... Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home ...

San Juan Regional Medical Center

PACU

Farmington, NM · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

Westview Health Care Center

Therapy - PT

Sheridan, WY · On-site

$1.6K - $2.1K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry-leading pay rates, loyalty rewards ...

Southland Health Care Center

Therapy - PT

Florence, SC · On-site

$1.6K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry-leading ...

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Care Line information

See salary details

$10

$19

$44

How much do care line jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for care line in the United States is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What is a care line?

A Care Line is a telephone or online service that provides support, information, and assistance to individuals in need, often related to health, mental health, or social services. Care Line workers, sometimes called helpline operators or support line staff, listen to callers' concerns, provide emotional support, offer information about resources, and connect individuals to appropriate services. They are trained to handle sensitive situations with empathy and confidentiality, and may assist with crisis intervention, referrals, or follow-up support. Care Lines play a vital role in helping people access help quickly and safely.

What are the key skills and qualifications needed to thrive as a care line worker?

To thrive as a Care Line worker, you need strong listening skills, crisis intervention abilities, and a background in social work or counseling, often supported by relevant certifications. Familiarity with call center software, case management systems, and mental health assessment tools is typically required. Compassion, patience, and effective communication are vital soft skills for supporting callers in distress. These skills and qualifications are crucial for providing timely, empathetic support and connecting individuals to appropriate resources during critical moments.

What are some common challenges faced by professionals working on a care line, and how can they be managed?

Care line professionals often encounter emotionally charged situations and must handle calls from individuals in distress or crisis. Managing high call volumes, maintaining empathy, and practicing self-care to prevent burnout are essential aspects of the role. Many organizations provide training in active listening and de-escalation techniques, as well as access to supervision or counseling for staff. Building resilience and participating in regular debriefing sessions with colleagues can help professionals cope with the demands and continue providing high-quality support.

What is the difference between Care Line vs Customer Service Representative?

AspectCare LineCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare settings, call centers, or support linesCall centers, retail, or office environments
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsRetail companies, telecom, financial services
Common Search & Comparison IntentUnderstanding healthcare support rolesCustomer support and communication skills

Care Line roles focus on providing healthcare-related support, often requiring healthcare knowledge or certifications, and are typically found in medical or insurance settings. Customer Service Representative roles are broader, centered on assisting customers across various industries, with less emphasis on healthcare credentials. While both involve communication skills, their work environments and industry applications differ significantly.

More about Care Line jobs

What cities are hiring for Care Line jobs?

Cities with the most Care Line job openings:

What states have the most Care Line jobs?

States with the most job openings for Care Line jobs include:

What job categories do people searching Care Line jobs look for?

The top searched job categories for Care Line jobs are:

Care Line jobs near you
Infographic showing various Care Line job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,066 per year, or $19.7 per hour.

RN - CICU

UH Cleveland Medical Center - UH

Cleveland, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

RN Critical Care

This position is in a cardiothoracic ICU that specializes in post-cardiac surgery care. RNs will titrate drips, including sedation medication and vasoactives. Responsibilities include chest tube and line removal, mobilization, and daily weights. RNs will care for patients post-CABG, valve surgery, Ross procedure, thoracic surgery, aortic dissections, and various other ICU patients. The unit is equipped with devices such as CRRT, Tablo, Aquadex, Impella, IABP, Heart Mate III, external VAD, and ECMO. The ICU has 20 beds and provides intensivist coverage 24/7 with resident support.

We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • Free and unlimited continuing education units (CEUs)
  • 24/7 dedicated Care Line and clinical liaison support
  • Personalized career consultant and "single point of contact" service
  • Industry‑leading pay rates, loyalty rewards & referral bonuses
  • Free tax return assistance for travelers
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

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