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Care Line Jobs (NOW HIRING)

Barnes-Jewish Hospital

RN - PCU

Saint Louis, MO · On-site

$1.9K - $2.6K/wk

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

US Government Jobs

Recreation Therapist

Martinsburg, WV · On-site

Recreation Therapist This position is in the Recreation Therapy Section within the Rehabilitation Care Line of the VA Medical Center in Martinsburg, WV. The Recreation Therapist provides assessment ...

Bayshore Health Care Center - JP

Therapy - PT

Holmdel, NJ · On-site

$1.8K - $2.4K/wk

Benefits include medical, dental & vision insurance, 401(k) with employer match, free and unlimited continuing education units (CEUs), disability insurance, 24/7 dedicated Care Line and clinical ...

US Government Jobs

Health Technician

Houston, TX · On-site

$36K - $46K/yr

Health Technician This Health Technician serves as a Health Technician located in Diagnostic & Therapeutic Care Line Imaging Service at the Michael E. DeBakey VA Medical Center, Houston, Texas. The ...

Life Care Center of Pueblo

Therapy - OT

Pueblo, CO · On-site

$39.50 - $52/hr

Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry‑leading pay rates, loyalty rewards ...

Napa Valley Care Center

Therapy - PT

Napa, CA · On-site

$2.1K - $2.8K/wk

Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry‑leading pay rates, loyalty rewards ...

Memorial Medical Center

RN - PACU

Modesto, CA · On-site

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

Ohio State Richard M Ross Heart Hospital

RN - PCU

Columbus, OH · On-site

$1.9K - $2.5K/wk

Progressive Care Unit Duration: 13 weeks Shift: Night Hours per Shift: 12 hours Experience: Minimum ... PICC line management skills are necessary. Patients will include those recovering from various ...

Saint Francis Healthcare

RN - PCU

Memphis, TN · On-site

$1.8K - $2.4K/wk

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

Life Care Center of Casper

Therapy - SLP

Casper, WY · On-site

$2.2K - $2.3K/day

Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry-leading pay rates, loyalty rewards ...

Life Care Center of Kirkland

Therapy - OT

Kirkland, WA · On-site

$2.3K - $2.4K/wk

Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry‑leading pay rates, loyalty rewards ...

HCA Medical City Healthcare

Dialysis

Dallas, TX · On-site

Disability insurance * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry‑leading pay rates, loyalty rewards ...

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Care Line information

See salary details

$10

$19

$44

How much do care line jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for care line in the United States is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What is a care line?

A Care Line is a telephone or online service that provides support, information, and assistance to individuals in need, often related to health, mental health, or social services. Care Line workers, sometimes called helpline operators or support line staff, listen to callers' concerns, provide emotional support, offer information about resources, and connect individuals to appropriate services. They are trained to handle sensitive situations with empathy and confidentiality, and may assist with crisis intervention, referrals, or follow-up support. Care Lines play a vital role in helping people access help quickly and safely.

What are the key skills and qualifications needed to thrive as a care line worker?

To thrive as a Care Line worker, you need strong listening skills, crisis intervention abilities, and a background in social work or counseling, often supported by relevant certifications. Familiarity with call center software, case management systems, and mental health assessment tools is typically required. Compassion, patience, and effective communication are vital soft skills for supporting callers in distress. These skills and qualifications are crucial for providing timely, empathetic support and connecting individuals to appropriate resources during critical moments.

What are some common challenges faced by professionals working on a care line, and how can they be managed?

Care line professionals often encounter emotionally charged situations and must handle calls from individuals in distress or crisis. Managing high call volumes, maintaining empathy, and practicing self-care to prevent burnout are essential aspects of the role. Many organizations provide training in active listening and de-escalation techniques, as well as access to supervision or counseling for staff. Building resilience and participating in regular debriefing sessions with colleagues can help professionals cope with the demands and continue providing high-quality support.

What is the difference between Care Line vs Customer Service Representative?

AspectCare LineCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare settings, call centers, or support linesCall centers, retail, or office environments
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsRetail companies, telecom, financial services
Common Search & Comparison IntentUnderstanding healthcare support rolesCustomer support and communication skills

Care Line roles focus on providing healthcare-related support, often requiring healthcare knowledge or certifications, and are typically found in medical or insurance settings. Customer Service Representative roles are broader, centered on assisting customers across various industries, with less emphasis on healthcare credentials. While both involve communication skills, their work environments and industry applications differ significantly.

More about Care Line jobs

What cities are hiring for Care Line jobs?

Cities with the most Care Line job openings:

What states have the most Care Line jobs?

States with the most job openings for Care Line jobs include:

What job categories do people searching Care Line jobs look for?

The top searched job categories for Care Line jobs are:

Care Line jobs near you
Infographic showing various Care Line job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,066 per year, or $19.7 per hour.

RN - PCU

Barnes-Jewish Hospital

Saint Louis, MO • On-site

$1.9K - $2.6K/wk

Other

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Barnes-Jewish Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

390th of 1,060 rated hospitals

Job description

Registered Nurse

We are seeking a Registered Nurse for our Step Down specialty. This is a 12-week contract position working night shifts. The nurse will manage a patient ratio of 1:3. Experience in a relevant nursing position is required. Candidates with prior charge experience will be preferred. Certifications in ACLS, BCLS, and NIHSS are mandatory. Strong skills in the interpretation and management of dysrhythmias are essential. Neurosurgical patient care experience is required. The nurse will float within their scope to meet facility needs. Weekend coverage is required every other weekend. Look forward to collaborating within a dynamic interdisciplinary support team. Candidates should be prepared for diverse patient diagnoses and complex care. The role involves working in a fast-paced environment with a focus on neuro patients.

We offer competitive benefits, including:

  • Medical, dental & vision insurance
  • Free and unlimited continuing education units (CEUs)
  • 24/7 dedicated Care Line and clinical liaison support
  • Personalized career consultant and "single point of contact" service
  • Industry‑leading pay rates, loyalty rewards & referral bonuses
  • Free tax return assistance for travelers
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Health reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

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