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Care Line Jobs in Michigan (NOW HIRING)

McLaren Port Huron

RN - PCU

Port Huron, MI · On-site

$1.9K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

Veterans Health Administration

$200K - $300K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The primary role of the Psychiatrist on the Mental Health Care Line serves to provide direct care for Veterans who present with complex psychiatric and substance abuse issues. The 2-page ...

Trinity Health Ann Arbor Hospital - TT

RN - PCU

Ann Arbor, MI · On-site

$2.0K - $2.7K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

MyMichigan Medical Center Midland

RN - PACU

Midland, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

UP Health System - Marquette - HP

Neuro PCU

Marquette, MI · On-site

$1.9K - $2.6K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service * Industry-leading ...

Henry Ford Allegiance Health

RN - PCU

Jackson, MI · On-site

$1.9K - $2.5K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

UP Health System - Marquette - HP

RN - PCU

Marquette, MI · On-site

$1.9K - $2.6K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

McLaren Northern Michigan

RN - PCU

Petoskey, MI · On-site

$2.0K - $2.7K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

MyMichigan Medical Center Saginaw

RN - PCU

Saginaw, MI · On-site

$1.9K - $2.5K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

Moersch Hospitality Group

Line Cook

Buchanan, MI

$18 - $24/hr

Tabor Hill Line Cook We are a family business that is known for our fun and exciting atmosphere and ... Clean up station and take care of leftover food * Maintain the cleanliness, safety, and ...

Medical Solutions

Travel ICU RN

Iron Mountain, MI · On-site

$1.9K - $2.6K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Dedicated Recruiter and 24/7 Customer Care Line * Per Diem Allowance and Paid Travel * Licensure and Certification Reimbursement * Free Liability Coverage * Voluntary Benefits: Critical Illness ...

McLaren Northern Michigan

RN - ICU

Petoskey, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Free and unlimited continuing education units (CEUs) * 24/7 dedicated Care Line and clinical liaison support * Personalized career consultant and "single point of contact" service

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Showing results 1-20

All JobsCare Line JobsCare Line Jobs in Michigan

Care Line information

See Michigan salary details

$8

$17

$38

How much do care line jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for care line in Michigan is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $15.91 per hour, depending on experience, location, and employer.

What is a care line?

A Care Line is a telephone or online service that provides support, information, and assistance to individuals in need, often related to health, mental health, or social services. Care Line workers, sometimes called helpline operators or support line staff, listen to callers' concerns, provide emotional support, offer information about resources, and connect individuals to appropriate services. They are trained to handle sensitive situations with empathy and confidentiality, and may assist with crisis intervention, referrals, or follow-up support. Care Lines play a vital role in helping people access help quickly and safely.

What are the key skills and qualifications needed to thrive as a care line worker?

To thrive as a Care Line worker, you need strong listening skills, crisis intervention abilities, and a background in social work or counseling, often supported by relevant certifications. Familiarity with call center software, case management systems, and mental health assessment tools is typically required. Compassion, patience, and effective communication are vital soft skills for supporting callers in distress. These skills and qualifications are crucial for providing timely, empathetic support and connecting individuals to appropriate resources during critical moments.

What are some common challenges faced by professionals working on a care line, and how can they be managed?

Care line professionals often encounter emotionally charged situations and must handle calls from individuals in distress or crisis. Managing high call volumes, maintaining empathy, and practicing self-care to prevent burnout are essential aspects of the role. Many organizations provide training in active listening and de-escalation techniques, as well as access to supervision or counseling for staff. Building resilience and participating in regular debriefing sessions with colleagues can help professionals cope with the demands and continue providing high-quality support.

What is the difference between Care Line vs Customer Service Representative?

AspectCare LineCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare settings, call centers, or support linesCall centers, retail, or office environments
Employer & Industry UsageHealthcare providers, insurance companies, hospitalsRetail companies, telecom, financial services
Common Search & Comparison IntentUnderstanding healthcare support rolesCustomer support and communication skills

Care Line roles focus on providing healthcare-related support, often requiring healthcare knowledge or certifications, and are typically found in medical or insurance settings. Customer Service Representative roles are broader, centered on assisting customers across various industries, with less emphasis on healthcare credentials. While both involve communication skills, their work environments and industry applications differ significantly.

What are popular job titles related to Care Line jobs in Michigan?

For Care Line jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Care Line jobs in Michigan look for?

The top searched job categories for Care Line jobs in Michigan are:

What cities in Michigan are hiring for Care Line jobs?

Cities in Michigan with the most Care Line job openings:

Care Line jobs near you
Infographic showing various Care Line job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 22% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,793 per year, or $17.2 per hour.

RN - PCU

Corewell Health Lakeland Hospitals St. Joseph Hospital

Saint Joseph, MI • On-site

$1.9K - $2.6K/wk

Other

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

RN, MedSurg/Progressive

Delivers nursing care responsibly and accountably as described by the American Nurses Association. Demonstrates competency through the critical thinking model known as the nursing process. This includes assessment, diagnosis, outcomes identification, planning, implementation, and evaluation. Upholds the standards of professional performance as described by the association. Strives to achieve optimal outcomes. Provides evidence-based nursing care consistent with the interprofessional plan of care. Communicates and collaborates with other members of the healthcare team to ensure continuity and coordination of care. Acts as a patient/family advocate. Performs point of care testing as required. Demonstrates a high standard of moral, ethical, and culturally sensitive behavior. Formulates decisions and actions based on ethical principles. Advocates for privacy, confidentiality, and security of patient and organizational data. Assesses the overall needs of the patient/family and analyzes the assessment data. Identifies expected outcomes/goals and develops an individualized interprofessional plan of care. Evaluates patient and family educational needs and employs appropriate teaching strategies. Initiates patient discharge planning at the time of patient contact. Ensures that required documentation is performed in an accurate and timely manner. Assumes an autonomous leadership role and delegates appropriately to unlicensed assistive personnel. Engages in activities related to the professional role and seeks to advance knowledge and competence. Participates in ongoing improvement activities that contribute to quality patient care. Actively participates in safety initiatives and completes all position and unit safety-related competencies. Performs other duties as assigned.

Must-have:

  • Med/surg experience
  • Excellent written, verbal communication, and interpersonal skills
  • Time management and organizational skills
  • Self-directed
  • Ability to make quality, independent decisions
  • Analytical and strong problem-solving skills
  • Ability to work effectively and efficiently under tight deadlines
  • Ability to maintain confidentiality
  • Competency in the use of a variety of computer hardware and software systems

Benefits include medical, dental & vision insurance, free and unlimited continuing education units (CEUs), 24/7 dedicated Care Line and clinical liaison support, personalized career consultant and "single point of contact" service, industry-leading pay rates, loyalty rewards & referral bonuses, free tax return assistance for travelers, 401(k) Retirement Plan, Health Savings Account (HSA), Disability Insurance (Short-Term and Long-Term), Life and AD&D Insurance, Paid Sick Leave (where required by applicable state or local law), Supplemental Insurance Plans, Identity Theft Protection, Pet Insurance, Employee Wellness Programs, Employee Assistance Program (EAP), and Career Growth and Professional Development Opportunities.

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