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Capri Hospitality Jobs (NOW HIRING)

Kraft Heinz

Associate HR Manager

Granite City, IL

You'll support approximately 350 employees covering 9 Manufacturing lines including Capri-Sun, Kool ... or hospitality environment. * Strong eye for business, project management, and technical ...

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How much do capri hospitality jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for capri hospitality in the United States is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a hospitality role at Capri Hospitality, and why are they important?

To thrive in a hospitality role at Capri Hospitality, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Outstanding interpersonal skills, teamwork, and cultural sensitivity help create memorable guest experiences and foster positive working relationships. These skills and tools are essential to ensure smooth operations, guest satisfaction, and the overall success of the hospitality business.

What is Capri Hospitality?

Capri Hospitality is a company or brand that operates within the hospitality industry, providing services such as hotel management, accommodation, and guest services. The company may manage a portfolio of hotels, resorts, or other hospitality-related properties, focusing on delivering quality guest experiences and operational excellence. Their services often include property management, marketing, and staff training. Capri Hospitality works to ensure customer satisfaction and maximize profitability for property owners.

What is the difference between Capri Hospitality vs Hotel Front Desk Agent?

AspectCapri HospitalityHotel Front Desk Agent
CredentialsExperience in hospitality, customer service skillsHigh school diploma, customer service experience
Work EnvironmentHotels, resorts, hospitality venuesHotel lobbies, front desk areas
Industry UsageHospitality management companies, hotel chainsHotels, motels, resorts

Capri Hospitality typically refers to a hospitality management company or group overseeing multiple properties, focusing on operational oversight. A Hotel Front Desk Agent is an entry-level role responsible for guest check-ins, reservations, and customer service at a specific hotel. While both roles involve hospitality and customer service, Capri Hospitality often manages or supports multiple locations, whereas a Hotel Front Desk Agent works directly at a single property.

What are some typical team dynamics and collaboration practices within Capri Hospitality roles?

At Capri Hospitality, team members often work in close collaboration with colleagues from various departments, such as front desk, housekeeping, food and beverage, and event management. Open communication and teamwork are highly valued, as daily operations require coordination to ensure exceptional guest experiences. Employees can expect a supportive work environment with regular team meetings, cross-training opportunities, and mentorship from experienced supervisors. This collaborative structure not only helps resolve challenges quickly but also fosters professional growth and a sense of belonging within the hospitality industry.
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Capri Hospitality jobs near you

Senior Reservations Agent (Saudi National Talent) - Jumeirah The Red Sea

Dubai Holding

West Bloomfield, MI • On-site

Full-time

Medical

Posted 13 days ago

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

An exciting opportunity has arisen for a Senior Reservations Agent (Saudi National Talent) to join Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

  • Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting business values in all interactions  

  • Proactively promoting all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling where appropriate to achieve all revenue objectives 

  • Achieve targets set by Jumeirah for revenue, quality, customer service standards and productivity 

  • Achieve minimum standards related to external reservation audits for LQA, Forbes and IFH call standards 

  • Proactively handle and resolve all market and segment channel related queries and escalations through all channels which may include Telephone, email & chat within agree response times 


About You

The ideal candidate for this position will have the following experience and qualifications:

  • A servicedriven professional with 2-3 years of experience in a customer service or hospitality environment, preferably within a luxury 5star hotel.
  • Strong communication and collaboration skills, enabling effective coordination with internal stakeholders including Front Office, Finance, and Food & Beverage teams.
  • Proven ability to interact professionally with guests, visitors, travel agents, tour operators, and DMC partners, ensuring a consistently high standard of service.
  • Holder of a High School Diploma or equivalent, with a Diploma or Bachelor's degree in Hotel Management or a related field considered an advantage, and a genuine passion for guest experience excellence.
     

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

  • Supportive and inclusive work environment
  • Access to Learning & Development programmes and clear career pathways
  • Opportunities for internal mobility within our global network
  • Colleague discounts on food, beverage, and hotel stays worldwide
  • Health care and insurance benefits

  • Locally competitive salary and incentive structure

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