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Capacity Manager Jobs in Florida (NOW HIRING)

Princeton Precision Group

Operations Manager

Tampa, FL · On-site

$95K - $105K/yr

Experience in production planning, capacity management, and resource allocation * Ability to manage multiple priorities in a fast-paced, deadline-driven environment * Commitment to safety, quality ...

Princeton Tool South

Operations Manager

Tampa, FL

$95K - $105K/yr

Experience in production planning, capacity management, and resource allocation * Ability to manage multiple priorities in a fast-paced, deadline-driven environment * Commitment to safety, quality ...

PRINCETON TOOL INC

Operations Manager

Tampa, FL · On-site

$95K - $105K/yr

Experience in production planning, capacity management, and resource allocation * Ability to manage multiple priorities in a fast-paced, deadline-driven environment * Commitment to safety, quality ...

Petco

Grooming Salon Manager

Naples, FL

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Stuart, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Tallahassee, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Coral Springs, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Sarasota, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

New

Petco

Grooming Salon Manager

Saint Johns, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Stuart, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Coral Springs, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Naples, FL · On-site

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

Petco

Grooming Salon Manager

Lake Worth, FL

Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...

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All JobsCapacity JobsCapacity Manager JobsCapacity Manager Jobs in Florida

Capacity Manager information

See Florida salary details

$29.9K

$51.4K

$97.9K

How much do capacity manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for capacity manager in Florida is $51,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a Capacity Manager do?

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.

What are some common challenges a Capacity Manager faces, and how can they be addressed?

A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.

What are the key skills and qualifications needed to thrive in the Capacity Manager position, and why are they important?

A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

What are popular job titles related to Capacity Manager jobs in Florida? For Capacity Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Capacity Manager jobs in Florida look for? The top searched job categories for Capacity Manager jobs in Florida are:
What cities in Florida are hiring for Capacity Manager jobs? Cities in Florida with the most Capacity Manager job openings:
Capacity Manager jobs near you
Infographic showing various Capacity Manager job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $51,353 per year, or $24.7 per hour.
Director, Workforce Management (REMOTE)

Director, Workforce Management (REMOTE)

TurningPoint Healthcare Solutions LLC

Lake Mary, FL • On-site, Remote

Full-time

Posted 11 days ago

Job description

Director, Workforce Management
Who We Are:
TurningPoint Healthcare Solutions is a leader in advanced clinical and technology-enabled complex condition management. TurningPoint provides an innovative suite of specialty care management services and technologies that enable health plans and employers to improve the safety, quality, and affordability of healthcare. Through its platform and specialized team of clinical experts, TurningPoint works collaboratively with providers to deliver optimal care. TurningPoint offers condition-specific, quality-driven, value-based care management services that optimize care from diagnosis and discovery through recovery. TurningPoint's comprehensive and integrated suite of services enhances the support individuals need, at the time they need it most. Since launching in 2015, TurningPoint has provided support to more than 50 million people nationwide across numerous clinical specialties including musculoskeletal, pain management, cardiology, wound care, ear/nose/throat, and sleep. TurningPoint's model moves beyond denial-based care to holistic condition management that improves outcomes and reduces cost. TurningPoint is an independent organization, not owned or affiliated with a health plan or provider system.
Position Summary:
TurningPoint Healthcare Solutions is seeking a strategic and data-driven Director of Workforce Management (WFM) to lead enterprise-wide workforce planning, forecasting, and scheduling across our call center operations, clinical nursing and physician teams. This leader will be responsible for optimizing staffing models, enhancing operational efficiency, and ensuring an exceptional experience for both internal and external parties.
This role plays a critical part in aligning workforce strategy with organizational growth, service level expectations, and company culture.
Roles and Responsibilities:
  • Workforce Strategy & Planning
    • Develop and execute a comprehensive workforce management strategy across call center, nursing, and physician scheduling functions
    • Partner with executive. financial and operational leaders to align staffing capacity with business demand, growth projections, and service requirements
    • Establish scalable workforce models that support multi-channel operations and evolving care delivery models
    • Develop and implement case assignment tools for nursing and physician staff optimizing licensure, availability and specialty.
    • Lead disaster capacity planning and implementation, including surge staffing models, contingency scheduling, and coordination protocols to ensure operational continuity during public health events, natural disasters, or unexpected volume spikes
  • Forecasting & Capacity Management
    • Lead demand forecasting and capacity planning using historical data, trends, and predictive analytics
    • Design and maintain staffing models to ensure optimal coverage while managing cost efficiency
    • Monitor key drivers of volume (e.g., referral trends, patient demand, program expansion) and adjust forecasts accordingly
  • Scheduling & Real-Time Operations
    • Oversee scheduling processes for contact center staff, nurses, and physicians to ensure appropriate coverage and service levels
    • Implement best-in-class real-time management practices to respond to staffing gaps, volume fluctuations, and operational changes
    • Drive consistency and standardization of scheduling practices across functions
  • Performance Optimization & Analytics
    • Establish and track key performance indicators (e.g., service level, occupancy, adherence, shrinkage, time-to-service)
    • Analyze workforce data to identify trends, risks, and opportunities for efficiency and service improvement
    • Provide executive-level reporting and insights to support decision-making
  • Systems & Process Improvement
    • Lead the selection, implementation, and optimization of workforce management tools and technologies
    • Continuously evaluate and improve WFM processes, workflows, and governance
    • Partner with IT and operations to integrate systems and improve data accuracy and accessibility
  • Cross-Functional Collaboration
    • Collaborate with clinical leadership, operations, HR, and finance to drive workforce alignment and resource planning
    • Support recruiting and onboarding planning by providing data-driven hiring forecasts and ramp assumptions
    • Serve as a trusted advisor to leaders on workforce trends, risks, and mitigation strategies

Qualifications
  • 8-12+ years of progressive experience in workforce management, operations planning, or analytics, preferably in healthcare and/or contact center environments
  • Proven experience supporting multi-functional workforce models, including call center and clinical operations (nursing and/or physician scheduling strongly preferred)
  • Deep expertise in forecasting, capacity planning, and WFM methodologies
  • Strong analytical skills with the ability to translate data into actionable insights
  • Experience with workforce management systems (e.g., NICE, Verint, Aspect, or similar)
  • Demonstrated ability to lead teams and influence cross-functional stakeholders
  • Bachelor's degree required; advanced degree (MBA, MHA, or related field) preferred

TurningPoint Healthcare Solutions is an Equal Opportunity Employer.

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