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Caller Times Jobs (NOW HIRING)

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

Must maintain proper phone etiquette and customer service expectations at all times in stressful, high volume situations. * Assists the caller and validates information being presented to ensure ...

Oglebay

Part Time Call Center Attendant

Wheeling, WV · On-site

$14.50 - $16.50/hr

Maintain positive guest relations at all times. * Monitor and maintain cleanliness, sanitation and ... Verify all reservation information with caller to ensure accuracy. * Input all manual reservations ...

Alarm Systems Inc

Customer Service Agent

Quincy, IL · On-site

$15/hr

Collect caller details and document relevant notes clearly and completely. * Follow Customized ... Strive for efficient ring times, hold times, and talk times while ensuring call quality and ...

CDS in Texas

Be Seen First

CDS Customer Support Specialists

Balcones Heights, TX · On-site

$33K - $37K/yr

... to the caller's inquiries and resolve issues promptly and professionally. · Support general ... times · Ability to work independently · Teamwork Requirements: · High school diploma or GED. · ...

Oglebay

Part Time Call Center Attendant

Bethlehem, WV · On-site

$12.25 - $14.75/hr

Maintain positive guest relations at all times. * Monitor and maintain cleanliness, sanitation and ... Verify all reservation information with caller to ensure accuracy. * Input all manual reservations ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

Must maintain proper phone etiquette and customer service expectations at all times in stressful, high volume situations. * Assists the caller and validates information being presented to ensure ...

InspiriTec, Inc.

Lead CSR

Newark, NJ · On-site

When possible, the CSR's will do a warm-transfer with the caller on the line, while other times messages are left. * Verification: Callers can contact the CSC call center to obtain the most up to ...

116508 Innovation At Work

Call Center Representative

Albany, NY · On-site

$16 - $19.75/hr

... caller through computer system * The Candidate should have ability to handle busy switchboard and emergency situations. * The Candidate should provide best customer service at all times while using ...

Cherokee Federal

Alarm Monitor

Fort Campbell, KY · On-site

$18.14/hr

Determines the nature of the phone call and may transfer caller to the appropriate Public Safety ... Security Control Center Operator Keywords 5 times: * Alarm * Monitor * Security * Surveillance

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

Must maintain proper phone etiquette and customer service expectations at all times in stressful, high volume situations. * Assists the caller and validates information being presented to ensure ...

Innovation At Work Inc

Call Center Representative

Albany, NY

$16 - $19.75/hr

... caller through computer system The Candidate should have ability to handle busy switchboard and emergency situations. The Candidate should provide best customer service at all times while using good ...

Innovation At Work

Call Center Representative

Albany, NY · On-site

$16 - $19.75/hr

... caller through computer system • The Candidate should have ability to handle busy switchboard and emergency situations. • The Candidate should provide best customer service at all times while ...

Howard

Identifies the needs of the caller and directs or tasks call requests in a timely and efficient manner. Promotes an emphasis on customer service and focuses on 100% customer satisfaction at all times.

Mondrian South Beach

PBX Operator

Miami Beach, FL · On-site

Maintain positive guest and resident relations at all times. * Resolve guest complaints, ensuring ... Monitor busy lines; check back with caller on hold to update status and offer to take a message.

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Caller Times information

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How much do caller times jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for caller times in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What is a Caller Times?

A Caller Times job typically involves working for the Corpus Christi Caller-Times, a regional newspaper. Roles can include reporting, editing, advertising, customer support, or circulation management. Employees may be responsible for gathering news, writing articles, handling subscriptions, or selling ad space. Job requirements vary based on the position but often include strong communication skills and a background in journalism or media.

What types of stories or assignments can a reporter at Caller Times expect to cover?

Reporters at Caller Times typically cover a diverse range of stories including local news, community events, feature articles, and sometimes investigative pieces. Assignments often depend on your beat, which could range from education and government to sports or business. Collaboration with editors, photographers, and other reporters is common to ensure well-rounded coverage. This variety in assignments allows you to build a strong portfolio, develop subject-matter expertise, and gain valuable experience for career growth in journalism.

What are the key skills and qualifications needed to thrive in the Caller Times position, and why are they important?

To thrive at Caller Times, strong writing, research, and reporting skills are essential, typically supported by a journalism or communications degree. Familiarity with newsroom content management systems, social media platforms, and digital publishing tools is important for daily tasks. Attention to detail, curiosity, and the ability to meet tight deadlines are standout soft skills. These qualifications are critical to producing accurate, timely stories that engage the newspaper's audience and maintain the publication's credibility.

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What states have the most Caller Times jobs?

States with the most job openings for Caller Times jobs include:

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Caller Times jobs near you
Infographic showing various Caller Times job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,666 per year, or $21 per hour.

RELEASE INFORMATION SPEC

Covenant Health

Knoxville, TN • On-site

$15.50 - $20.50/hr

Full-time

Re-posted 17 hours ago

Job description

Overview
Release Information Specialist
Full Time, 80 Hours Per Pay Period, Day Shifts
Covenant Health Overview:
Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area's fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area's largest employer with over 11,000 employees. Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer.
Position Summary:
It is the role of the Release of Information Specialist to serve within the Health Information Management Administration Call Center. The HIM Administration Call Center is responsible for telephone reception and facsimile requests of medical records for multiple Covenant Health facilities. The use of proper customer service and phone etiquette is required. Their primary responsibility is to assist the caller or requester with release of information regarding continuity of care and questions regarding health information. These duties are associated with the responsibility to protect the medical record from improper release. The specialist is expected to release the record to the requestor after validation of a proper authority. The Release of Information Specialist is expected to respond to unlimited and unpredictable volumes of calls on a daily basis, 24 hours each day, while maintaining ROI accuracy. Process accuracy is governed by HIPAA & HITECH Guidelines, State and Federal laws, and Covenant Health Policy and Procedures. With a staffing requirement of seven days a week, 24 hour coverage, a limited number of ROI Specialists are given home access.
Responsibilities
  • Protects the release of patient health information while maintaining confidentiality on all patient health information.
  • Will comply with record requests following State and Federal, HIPAA and HITECH guidelines and Covenant Health policy and procedures.
  • Must maintain proper phone etiquette and customer service expectations at all times in stressful, high volume situations.
  • Assists the caller and validates information being presented to ensure authority, patient identification resulting in proper release of the medical record.
  • In addition to incoming calls requesting medical records, the ROI Specialist is responsible for releasing medical records requested by facsimile by maintaining the Right Fax software and database.
  • Accesses of various software and functionality for patient information based upon the requester needs and the patient's dates of service.
  • Assists the caller by verifying whether releases have been processed by the ROI Coordinator through access of the PHI software.
  • Forwards the requestor to the proper ROI Coordinator for further assistance as needed.
  • Employees with home connectivity have additional expectations to work as needed in emergency situations.
  • Maintains thorough knowledge of Covenant Health HIPAA and HITECH policies as well as State and Federal guidelines regulating release of personal health information.
  • Performs other related duties as assigned.

Qualifications
Minimum Education:
None specified. Will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing an Associate's degree in a directly-related field from an accredited college or university.
Minimum Experience:
Some college preferred with experience in HIPAA and HITECH. Must be computer proficient. Must possess a desire to provide excellent customer service and have strong interpersonal skills. Must possess good decision-making skills and be able to work independently. Must be detail oriented, highly organized and capable of multi-tasking.
Licensure Requirement:
Registered Health Information Technician preferred, but not required.

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