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Call Transfer Sales Agent Jobs (NOW HIRING)

CARCHEX LLC

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

... transfer the customer to a waiting Sales Representative. As a CARCHEX Pre-Sales Agent, you will ... Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ...

CARCHEX

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

... transfer the customer to a waiting Sales Representative. As a CARCHEX Pre-Sales Agent, you will ... Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ...

Carchex

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

... transfer the customer to a waiting Sales Representative. As a CARCHEX Pre-Sales Agent, you will ... Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ...

Travel + Leisure Co.

Remote Inbound Sales Agent

$57K - $100K/yr

As an Inbound (Call Transfer) Sales Specialist, you'll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You'll ...

Travel + Leisure Co.

Remote Inbound Sales Agent

Orlando, FL · On-site +1

$57K - $100K/yr

As an Inbound (Call Transfer) Sales Specialist, you'll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You'll ...

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All JobsCall Transfer Sales Agent Jobs

Call Transfer Sales Agent information

See salary details

$19.5K

$74.7K

$153.5K

How much do call transfer sales agent jobs pay per year?

As of Jul 13, 2026, the average yearly pay for call transfer sales agent in the United States is $74,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Transfer Sales Agent, and why are they important?

To thrive as a Call Transfer Sales Agent, you need strong communication skills, basic sales knowledge, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialers, and call center telephony systems is typically required. Outstanding listening skills, patience, and resilience help agents build rapport and handle high call volumes effectively. These abilities are crucial for efficiently qualifying leads, ensuring smooth handoffs, and maximizing sales opportunities in a fast-paced environment.

What is a Call Transfer Sales Agent?

A Call Transfer Sales Agent is a customer service and sales professional who answers incoming calls and qualifies potential customers before transferring them to a specialist or closer who completes the sale. Their primary role is to engage callers, gather necessary information, determine their needs, and ensure they are connected with the appropriate department or sales expert. This position often requires strong communication skills, a customer-focused approach, and the ability to quickly assess and route calls efficiently. Call Transfer Sales Agents are commonly found in industries like telecommunications, insurance, and financial services.

What is the difference between Call Transfer Sales Agent vs Customer Service Representative?

AspectCall Transfer Sales AgentCustomer Service Representative
Primary RoleSell products/services by transferring calls and closing salesAssist customers with inquiries, support, and issue resolution
Skills NeededSales techniques, communication, product knowledgeCommunication, problem-solving, patience
Work EnvironmentCall centers, sales departmentsCall centers, customer support centers
CertificationsSales training, product certificationsCustomer service certifications often preferred

While both roles involve phone communication, Call Transfer Sales Agents focus on sales and closing deals by transferring calls, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps in choosing the right career path or job search focus.

How does a Call Transfer Sales Agent typically collaborate with other departments to ensure a smooth sales process?

Call Transfer Sales Agents often work closely with both the customer service and sales teams to streamline the handoff process. They are responsible for accurately qualifying leads and ensuring all necessary information is collected before transferring calls to specialized sales representatives. Effective communication and timely documentation are key, as these agents serve as the bridge between a prospective customer and the closing sales team. Regular meetings and feedback sessions with other departments help refine procedures and improve the overall customer experience.
More about Call Transfer Sales Agent jobs
What job categories do people searching Call Transfer Sales Agent jobs look for? The top searched job categories for Call Transfer Sales Agent jobs are:
Call Transfer Sales Agent jobs near you
Infographic showing various Call Transfer Sales Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $74,688 per year, or $35.9 per hour.
Agent Call Transfer - Part Time

Agent Call Transfer - Part Time

Hilton Grand Vacations, Inc.

Orlando, FL

$14 - $18.50/hr

Part-time

Posted 24 days ago

Job description

As a Part time Call Transfer Sales Agent, you will address the customer in a professional and welcoming manner, clarify the specifics and advantages of the heavily discounted getaway package, answer questions, and discuss objections using our sales approach. Your primary goal as a call transfer agent is to qualify our callers and sell our highly discounted vacation packages to preview our luxurious resorts; These tours are designed to promote our breathtaking resorts, which offer the customer the possibility of building lasting memories with vacation ownership.

This is a Part Time opportunity for the Inbound Sales Call Transfer team and will include schedules ranging between 15-20 hours per week, primarily covering evening and weekend shifts.

Expected Shift:

  • Days: Friday through Monday
  • Hours: Approximately 4-5 hour shifts
  • Timeframe: Between 5:00 PM - 11:00 PM

Training Requirement: All selected candidates will be required to complete a mandatory two-week full-time training program, scheduled:

  • Monday through Friday
  • 8:00 AM - 8:00 PM
  • High school diploma or equivalent
  • Strong people skills and a positive, professional demeanor
  • Excellent work ethic and confidence in your ability to succeed
  • Full schedule availability
  • 1+ year of sales and telemarketing experience
  • 1+ year of customer service experience
  • Preferred experience in call centers, collections, or telecommunications
  • Strong verbal communication and phone etiquette
  • Proficiency in Microsoft Office

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • Handle inbound call transfers to sell approved Hilton Grand Vacations getaway packages
  • Operate within company-approved scripts and guidelines
  • Maintain minimum sales and conversion quotas as set by leadership
  • Ensure client expectations are met or exceeded throughout the sales process

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